Patients
Reviews of BIDC Dental Clinic @ Siam Paragon.
Bangkok, Thailand. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.4 out of 10
Overall score
BIDC Dental at Siam Paragon is Thailand's first JCI-accredited dental clinic and a Prime Minister's award winner inside the Siam Paragon luxury mall. JCI accreditation provides strong assurance for nervous tourists doing big-ticket implant or full-mouth work. Reviews from Australian, French, Israeli, German, and UK patients are uniformly positive with one outlier complaint about cleaning overcharging. A high-confidence choice for tourists looking for premium Bangkok dental care.
Authenticity
9/10Thailand's first JCI-accredited dental clinic with Prime Minister's award per profile, 284 Google reviews, named Dr Surawan Bannawat in reviews, located at Siam Paragon luxury mall.
Treatment quality
8/10Reviews report painless implant placement, wisdom tooth removal, broken front tooth repair, professional Zoom whitening; one Australian patient says better than any dentist in Australia.
Cleanliness
9/10JCI accreditation requires audited hygiene; reviewers describe clinic as clean, comfortable, very relaxing; no hygiene complaints in 50 reviews.
Team
8/10Multiple specialist dentists with Dr Surawan named for wisdom teeth; team appears stable with patient retention through orthodontic treatment cycle and retainer follow-up.
Price value
7/10One reviewer reports overcharging on basic cleaning where 1650 expected became higher and described as paying for tartar volume; otherwise prices described as fair value.
Tourist suitability
9/10Inside Siam Paragon mall heart of Bangkok shopping/tourist area, English-speaking staff confirmed by Australian, French, Israeli, German, UK patients, JCI accreditation gives tourists strong assurance.
What comes up well
- Thailand's first JCI-accredited dental clinic
- Prime Minister's award winner per profile
- Inside Siam Paragon luxury mall location
- Straumann implants and English-speaking team
- Dr Surawan Bannawat named for wisdom tooth specialty
Points to weigh
- One reviewer reports overcharging on basic cleaning by 500 baht with vague justification
- Specific implant or major-case prices not published
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 152 reviews
Just finished a wonderful visit at BIDC- Dr Anchisa was extremely professional, informative and also gently at the same time.
The doctor is kind and has a very gentle touch 👍 …
I came here for home bleaching set. The service was extremely amazing. Doctor is calm and gave good explanation. I will revisit again.
Great service, very kind staff, super clean and professional. They where also available on the same day I called for a visit and cleaning, highly recommended!
Excellent service and professionalism. Very happy with my crown, root canal and whitening treatment. The Dentist was excellent at communicating and the treatment was minimally painful. I will return for all my future dental work, as the price was less than half of what I would pay in my home country.
Reply from the clinic
We appreciate your time spending with us here and we hope to take care of you next time
Dental practice with a professional reception. Scaling for the whole family is available by appointment and is painless compared to some dentists in France. Professional, hygienic, and respectful care. Thank you.
they charged me for 15min 2500b. (cleaning and polish) too expensive comparing with others nearby.
Reply from the clinic
This is BIDC at Siam Paragon, We would like to invite you to visit us for your next dental checkup. The cost of dental cleaning is THB 1,200-THB2,000 and takes around 30-45 mins depending on how heavy of the dental plaque is.
A great dental discovery! I will use them on every return trip.
bad experience. did not feel this place was about customer service but rather quickly get you out the door paying more than you should. i went with my gf and we both were done within 10 minutes of harsh cleaning, but she was charged more. the rude receptionist claimed they had to do more work on her. She's someone who's never had a single cavity and has perfectly straight teeth. hmm. GF also asked…
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for just a single xray to check a single tooth in question but they forced her to get the full mouth xray (costs a lot more). If the receptionist was nice and friendly and smiled as she overcharged me, I probably wouldn't mind. But she wasn't.
Excellent service. The doctor provided very detailed advice and information. I will definitely come back to see the doctor again next time.
The staff and doctors provide excellent service, meeting BIDC's quality standards.
The service was excellent! The dentist was very skilled and gentle. Even the root canal treatment was painless. For anyone who is afraid of dentistry or has had bad experiences elsewhere, I highly recommend this place. You won't be afraid of dental treatment anymore! The price is reasonable for the quality of service; it's not overly expensive like I initially thought. 👍🏼👍🏼👍🏼
Super clean, very professional, told me it wasn’t necessary to have a filling that another dentist wanted to do back home in California. 10/5!!
I had a lovely day here today - I’ve never had my teeth whitened before and it’s something I’ve always thought about doing when back home in the 🇬🇧. However upon researching I found BIDC in Bangkok and decided to go ahead with the treatment here. Upon arrival I was given the correct forms to read through and I also had Fern next to me to help me fill out the form if needed - all the staff were…
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re very lovely and friendly to me. My dentist properly cleaned my teeth ( I love the feel off this) and communicated anything he noticed with my teeth first! He spoke to me about what colour my teeth already were and assessed with a tooth colour chart. He mentioned how they would “lighten” rather than “whiten” as I think I already had pretty white teeth naturally - however I had gained a bit of tea stains over the years and it was something I wanted to remove. 🫖 ☕️ He also spoke great English and was welcoming - therefore we could communicate easily. This was a huge bonus for me coming from the 🇬🇧 ! The dental assistant was also great and always checked in to see how I felt and whether it was too sensitive and to put my hand up if I wanted to stop at any point which is really important. The actual mall where it is located is super modern and clean. Stylish toilets too! Im super happy with the results and Im currently trying to avoid any heavily staining foods for 2 days - so far I do have some tingling however this is normal at the beginning. I can’t wait to show them off properly in a few days time - over some tasty food with friends, thankyou !! 🦷
Dr. Suchapa is gentle and attentive to detail. I've been getting my Visilign treatments from her for many years.
Very professional. I'm very satisfied with the result. Thank you
This place is a joy to be at. The dentist is very friendly, informed and put in lots of efforts to make the best of my session for cleaning, airflow and teeth whitening. She also gives good advice on her observations. Very good place to do dentist works. Comfortable place
My experience was really good, i came to Thailand and booked a last minute root canal and crown, i had only one week and they were able to squeeze me in their busy schedule. Everything was pretty clear, there wasn’t hidden fees. They made sure to let me know ahead of time before proceeding. I would recommend
Excellent service. i had a crown and a filling done. Everything is up to my expectation. i will recommend BIDC Dental Clinic @ Siam Paragon.
Today I had a consultation with Dr. Mueangchan. She was lovely, gave good advice, and did a great job.
Very professional and high quality, speaks English. Would recommend this dentist branch to my friends and other expats. Will come back again.
Reply from the clinic
Thank you Luis for your review, we are delighted to serve you, see you next time
Fantastic experience with the Siam Paragon Branch last year! Would recommend without a doubt. Cleaner than most Australian clinics. Very affordable prices and work was top quality!
A very clean and professional dental clinic. I had my teeth cleaned here. The dentist examined my teeth and gave me a treatment plan. The cleaning process was comfortable, and the results were excellent. Reasonably priced. Highly recommended!
Excellent service by the team at BIDC Siam Paragon. They did their best to minimalise the pain. Appointments were very quick and they gave a smooth process.
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