Patients
Reviews of Bias Fortes Dental Clinic.
Belo Horizonte, Brazil. 177 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.7 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Willian, Dr. Guarino named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Willian
- Partners with leading laboratories for high-quality restorations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 177 reviews
Regarding the service provided by the dental professionals, I have no complaints. However, I have been tirelessly requesting the invoice for the service performed at the beginning of January for almost a month now, and still nothing. I had …
Reply from the clinic
Hello Sidnea, after checking with our sales team, your invoice was sent on January 20, 2025. Please verify this, and let us know if you have any further questions.
I went to the clinic because I had a fractured tooth that needed to be extracted. I received excellent care from the moment I arrived until the stitches were removed. I would like to thank Dr. Lucas, who performed the extraction, Dr. Gabriela, who removed the stitches, and the entire clinic team for their excellent service.
Reply from the clinic
We are extremely happy, Humberto. We value excellence and compassionate care for all our patients, and the recognition of this achievement brings us great joy.
This isn't the first time I've been treated at this clinic, and I continue to be satisfied with the service, from the receptionist, Natália, who was very friendly and attentive and explained the procedure to me – a special thank you!!! to …
Reply from the clinic
Hi Juarez, what a lovely testimonial! We're happy to hear about your satisfaction and that we were able to meet your expectations. We're always ready to welcome you.
My 3-year-old daughter fell and her tooth was hanging by a thread. We called beforehand and were informed that we would be seen. We arrived at the clinic after a 1-hour drive and there was no dentist available. This happened on Saturday, …
Reply from the clinic
Hello, we are very sorry for what happened and for the situation you and your daughter faced. This is not the experience we seek to provide to our patients, especially in such delicate moments as this. … More
To start, a great reception, a completely sterile clinic, and highly qualified professionals. I had my surgery and there were no changes in the post-operative period. I highly recommend it.
Reply from the clinic
We are immensely grateful for your kind words and for sharing your experience with us! It is very gratifying to know that everything went well from reception to post-operative care and that you felt safe in our clinic. Our team is dedicated … More
If they ask for an X-ray, don't accept it. I went to get a no-obligation quote and ended up paying for an X-ray I didn't even want.
Reply from the clinic
Thank you for sharing your experience with us, and we regret that you felt this way. Our goal is always to offer transparency and clarity in all our procedures. X-rays are only requested when deemed necessary for a complete evaluation, but … More
Excellent service, from the phone call to the reception and the treatment. I arrived at the clinic writhing in pain; it was an emergency procedure. Dr. Letícia attended to me and was super quick, understanding, and solved my problem. Not to …
Reply from the clinic
Hello Thamara! Thank you for your feedback. We are happy to hear about your positive experience at our clinic. We always prioritize the well-being of our patients and excellent service! We will always have our doors open to welcome you. Thank you.
The service is awful, it takes forever to get through, and when it's your turn to be served, they take forever to respond. Employees who used to provide excellent service left, but now it's exhausting.
Reply from the clinic
We are very sorry for what happened, Rodrigo. Unfortunately, there are days when the clinic is busier and appointments can be a little delayed. We at Bias Fortes Clinic value organization and good service. We will be happy to assist you again in the future!
From the first contact by phone, I received excellent service. Because it was an emergency, the professional responded quickly. Clean and organized space. …
Reply from the clinic
We're so glad to hear about your experience, Jacqueline! We value organization and excellent patient care! Thank you so much!
I highly recommend the clinic; the professionals are top-notch, starting with Dr. Mateus, who is extremely competent and has been treating me for years and has my complete trust. The receptionist, Josi, has a gift for providing excellent …
Reply from the clinic
Thank you for all your kindness! We are a clinic committed to making dreams come true and building a strong relationship with our patients! Thank you so much!
For about 20 years, my whole family and I have been Bias Fortes clients. Over that time, we've had cleanings done by several professionals, but in all those 20 years, I've never had a cleaning done by someone as attentive as Mirian. …
Reply from the clinic
Recognition of a job well done is the greatest compliment we can receive. Thank you very much, we are always at your service! :)
I just left the clinic, and I'm devastated. I've never been treated so inhumanely at that clinic. Employee Miriam. I came in for a cleaning and left in tears.
Reply from the clinic
Sharon, we apologize for what happened. We will contact you to resolve the situation as soon as possible. We are working to ensure that this does not happen again.
I received excellent care... a humane and honest service. Dr. Geraldo is incredible and caring. My treatment is only just beginning, but I can only express my gratitude and hope that I will only be pleasantly surprised until the end.
Reply from the clinic
Hello Denise, we are glad to know that you enjoyed our service. We are always available should you need anything. Best regards!
24 hours would be enough time for someone to assist you, I waited there for 30 minutes and no dentist showed up. Terrible!
Reply from the clinic
Leonardo, on weekend shifts, the dentist has ten minutes to get to the clinic. Unfortunately, during your appointment, he had problems with his vehicle. I apologize and am available for anything you need. Geraldo Queiroz
If you don't have any dental problems, they'll invent them to rip you off. Run away from this place! Back in 2019, they told me I had tooth inflammation and needed a cleaning costing over 10,000 reais. When I refused to pay this absurd …
Reply from the clinic
Hanna, we are a clinic that values honesty in our patient care. We have been in the same location for over 23 years and have already treated more than 40,000 patients; therefore, I don't think it's fair to try to tarnish our image with your dissatisfaction from 2019. We are available to clarify any doubts.
The clinic is well-equipped, you have all types of dental services in one place, and the service is very good.
Reply from the clinic
Response from the owner Edited 2 years agoThank you so much for your positive review, Maria! Your recognition and satisfaction is our goal. We look forward to your next visit.
They said they wouldn't charge for the evaluation and estimate, but "suddenly," without prior notice, the evaluation was "converted" into a consultation without my knowledge, and in the end they charged me R$ 150.00. Everything was very …
Reply from the clinic
The consultation, as advertised, is free of charge; we only charge for the x-ray when necessary. In your case, the full mouth x-ray cost R$150.00, a price well below what radiology clinics charge. It's impossible to make a good assessment without an x-ray, and when the patient brings the x-ray, the consultation is free of charge.
The clinic's service, as a whole, is very good and welcoming! There are many professionals, and the vast majority provide excellent service, attention, and explanations regarding necessary aspects of their own consultations and procedures. …
Reply from the clinic
André, I understand your concern and dissatisfaction, so I am available to resolve or clarify any problem you may have. Geraldo Queiroz (owner of the clinic)
Very good reception. Attentive professionals, they maintain the quality of care and take care of contamination safety. …
Reply from the clinic
Recognition for a job well done is the greatest compliment we can receive. Thank you so much!
Excellent professionals, fast and efficient service. I am a very satisfied customer and I recommend them.
Reply from the clinic
Hi Fernanda! We are incredibly happy that you're satisfied with our work :D Thank you for sharing your experience. … More
My daughter had a filling done by Dr. Renata, a pediatrician, and it has already come loose three times. My daughter is now in pain, and I'll have to spend money again elsewhere because I no longer trust the clinic… Not to mention they …
Reply from the clinic
Hello Gesiane, I hope you are well. As we discussed, we have verified what happened and are already resolving this … More
I just called looking for information about appointments and the person who answered didn't wait for me to finish speaking and just said goodbye, very rude.
Reply from the clinic
Hello Vitor, I hope you are well. We checked and it was a substitute employee. … More
I loved the clinic, I had a great experience, I highly recommend you consult there as well.
Reply from the clinic
Hi Mariana :) The recognition of a job well done is the greatest compliment we can receive from a special patient like you! Thank you so much! :D Count on us whenever you need us!
My experience at the Bias Fortes Dental Clinic was wonderful, I loved it and the treatment was excellent, especially from the employee Márcio Rodrigues, a great employee, the people are truly spectacular, I want to thank you very much for …
Reply from the clinic
Hi Leiry. We are immensely happy that you are satisfied with our work and that you shared your experience. Count on us whenever you need us! :D
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