SmileJet

Patients

Reviews of BIA (Bali Implant Aesthetic) Dental Center.

Bali, Indonesia. 168 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.9 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: High

Last written 25 May 2026

This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.

Authenticity

8/10

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment quality

8/10

Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.

Cleanliness

8/10

Baseline 8: hygiene protocols supported by equipment. Final 8.

Team

8/10

Baseline 8: dentist Dr. Indra, Dr. Felix named. Final 8.

Price value

7/10

Baseline 8: transparent and competitive treatment costs. Final 7.

Tourist suitability

8/10

Baseline 8: tourist support offered. Final 8.

What comes up well

  • Led by experienced dental specialists including Dr. Indra
  • Uses high-quality materials including Porcelain

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 168 reviews

5 161
4 2
3 0
2 0
1 5
Aleksandr Borisenco via Google 5.0 out of 5
I truly trust you when it comes to my dental care. Your team is professional, and your dental technicians are excellent. Thank you so much. I feel great today. If I have another toothache, I'll be back.
Allison Newitt via Google 5.0 out of 5
I had a really positive experience with Dr Cindy. From the moment I arrived, everything felt calm, professional, and well-organised. Dr Cindy was incredibly gentle, thorough, and took the time to explain everything clearly, which made me feel completely at ease. The treatment itself was efficient and pain-free, and I really appreciated her attention to detail and genuine care. It’s not always easy…
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y to find a dentist you feel comfortable with, but Dr Cindy is someone I would absolutely trust and recommend. A great experience overall, thank you!

Krisabella Junior via Google 5.0 out of 5
Have a very pleasant time during the treatment and all the staff very attentive and helpful. I had a re-treatment root canal and it going super good ! Thank you drg. Indra and BIA team
Sunni-Saint.Morgan via Google 5.0 out of 5
Failed Root Canal Attempt At A Different Dental Office I originally started a root canal at another very popular dental office in the Canggu area, but unfortunately it was a terrible experience. The dentist was unable to properly numb my tooth and I felt significant pain during the procedure. The doctor was not very patient or understanding, and I had to stop the treatment halfway through. This…
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s left me with a hole in my tooth and I urgently needed to find another dentist. At one point I was even considering flying to another country for treatment. Because of that experience, I came to BIA Dental feeling extremely nervous. Even though they had great reviews, I was still anxious after what I had just gone through. From the moment I met Dr. Ronald, I immediately felt more comfortable. He clearly understood what was happening with my tooth and took the time to explain everything. During the entire treatment process he was very patient and constantly made sure the anesthesia was working and that I was comfortable before continuing. His bedside manner was excellent and very reassuring. One thing I really appreciated about BIA Dental is that their dentists are specialists. The doctor performing my root canal focuses specifically on that type of procedure, which gave me a lot of confidence. You can really tell the difference in their knowledge, professionalism, and the quality of their work. The entire staff and front desk team were also incredibly kind and helpful. Communication was clear, scheduling was easy, and I never felt pressured financially or rushed. As an American, I can say I was very impressed with the level of care and professionalism here. I would absolutely recommend BIA Dental to anyone — especially international patients who want a trustworthy dental clinic especially for more serious procedures like root canals. I’ll definitely be returning for future dental work.

Chris Cotterill via Google 5.0 out of 5
De Byrna at BIA dental in Seminyak was amazing. Total professionalism and attention to detail was next level. I previously lived in Dubai and they quoted me 2 months for the procedure at twice the cost. Dr Bryna and team did it in 5 days and each visit I left amazed by the level of work she produced. By far the best dentist I have ever had and I cannot recommend her services via BIA enough.
JOHNATHON SHEE via Google 5.0 out of 5
Their Endodontist here spotted metal instruments my dentist in Australia failed to mention although slight more expensive than other dental in Bali its worth every cent and better than any dentist I have had in Australia Highly reccomend. Highly reccomend especially there Endodontist he highly skilled and crafted at what he does. will have all my future dental work done here
Егор Гризан via Google 1.0 out of 5
I do not recommend this clinic. I came with pain in the gum between my teeth. First they took an X-ray and told me that there was no infection in the tooth and that everything looked normal. They suggested the pain might be caused by food getting stuck between the teeth. After that they gave me anesthesia and started drilling the tooth, but the entire procedure was very painful despite the…
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e anesthetic. In the end they said that no problem was found on the X-ray, but I was still charged for the visit, including the anesthesia. I left the clinic, but the problem remained unresolved and the pain is still there.

Reply from the clinic

Thank you for sharing your feedback. At BIA Dental Center, patient care and comfort are our top priorities. Based on the information in this review, we are currently unable to identify the exact treatment record associated with this account. It is possible that the appointment may have been registered under a different name. We would truly appreciate the opportunity to review your case and assist you further. Please kindly contact our team directly at info@biadentalcenter or +62 81 9999 71510 so we can verify the details and help address your concern properly. Your feedback is very important to us, and we are committed to ensuring every patient receives the best possible care.

Melinda via Google 5.0 out of 5
If you need a consultation regarding wisdom teeth, I highly recommend Drg Agung.
Reply from the clinic

Dear Ms. Melinda, Thank you very much for your kind recommendation. We’re delighted to hear that you had a positive experience with Drg. Agung. Your trust and support mean a lot to our team, and we truly appreciate you recommending him for wisdom tooth consultations. We look forward to welcoming you again at BIA Dental Center. Warm regards, BIA Dental Center Team 🦷✨

Anton via Google 5.0 out of 5
During our recent vacation in Bali, we visited BIA Dental Center for a consultation for my mom, and the experience exceeded our expectations. From the moment we arrived, the clinic was professional, clean, and very welcoming. Drg. Andhika was incredibly knowledgeable, patient, and kind throughout the entire process. He took the time to thoroughly explain my mom’s condition and clearly walked us…
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s through all the available treatment options without any pressure. We truly appreciated how detailed and transparent he was, which made us feel confident and comfortable with the decision. After the consultation, we decided to proceed with six dental implants for my mom. The level of care, professionalism, and expertise we experienced was outstanding. If you’re looking for high-quality dental care in Bali with a doctor who genuinely cares about his patients, we highly recommend BIA Dental Center and Drg. Andhika. Our family is very grateful for the excellent treatment and service we received.

Reply from the clinic

Dear Mr. Anton, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly grateful that you trusted BIA Dental Center to care for your mother during your visit to Bali. It means a lot to our entire team to know that you felt comfortable, welcomed, and well-informed throughout the consultation process. Drg. Andhika and our team always strive to provide clear explanations, honest guidance, and the highest standard of care so that every patient can make decisions with confidence and peace of mind. We are honored to be part of your mother’s dental journey, and we deeply appreciate your recommendation. Please send our warm regards to your mother, and we look forward to welcoming you and your family again whenever you visit Bali. Warm regards, BIA Dental Center Team

Надежда Матюшева via Google 5.0 out of 5
I had been looking for a dentist for a long time and for a reasonable price for wisdom tooth removal. Several clinics refused to treat me, saying it was a “complicated case.” Eventually, one clinic recommended BIA to me — and it turned out to be the right decision. I had an appointment with Dr. Agung. From the very first consultation, it was clear that he is an experienced specialist: everything…
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g was explained clearly, calmly, and professionally, without unnecessary promises. I had two wisdom teeth removed on the same side during one visit. The procedure took about an hour, exactly as the doctor had said. It was quick and painless. I would also like to highlight the post-operative care: the clinic followed up on my condition and provided clear recovery instructions. The healing process went smoothly, without complications. I am very satisfied with the result and the level of professionalism. I plan to return to this clinic for other treatments in the future.

Reply from the clinic

Dear Ms. Надежда Матюшева, Thank you very much for taking the time to share such a detailed review of your experience with us. We are truly pleased to hear that you felt confident and well cared for during your visit to BIA Dental Center. Drg. Agung will be very happy to know that his explanation, professionalism, and approach helped make your wisdom tooth procedure comfortable and smooth. It is also wonderful to hear that your recovery went well. Our team always strives to support patients not only during the treatment but also throughout the healing process. We sincerely appreciate your trust in our clinic and look forward to welcoming you again for your future dental care. Warm regards, BIA Dental Center Team 🦷✨

Ferre Horvath via Google 5.0 out of 5
BIA is hands down the best dental experience I’ve ever had. Dr. Felix helped me overcome years of dental phobia. I went from being scared.... to being excited for a full mouth restoration. State of the art equipment, modern techniques and real results. Fantastic experience and - most importantly - completely painless. Injections for extraction were even less painful than a mosquito bite.…
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e. Highly recommended by my friends and now highly recommended by me!

Khoerun Nisa via Google 5.0 out of 5
The place is getting more spacious, clean, comfortable, the service from the staff is very good and friendly, thank you BiA 😍 …
Reply from the clinic

Dear Ms. Nisa, Thank you so much for your wonderful 5-star review. We’re very happy to hear that you enjoyed the new, more spacious clinic and felt comfortable during your visit. Your kind words about our team’s friendly service truly mean a lot to us. Thank you for your support, and we look forward to welcoming you again at BIA Dental Center. Warm regards, BIA Dental Center Team 🦷✨

Tony Langley via Google 5.0 out of 5
The whole Team at BIA Dental did an amazing job on my upper and lower jaw all on 6 implants 🙏 I would not hesitate to recommend anyone to this very Professional Dentistry. Very special thanks to Dr Andhika (Implantologist) & Dr Okta (Anesthesiologist) who did the amazing work 🙏 All the best. Tony L
Nadya Amelia via Google 5.0 out of 5
Scaling here was such a great experience! From the moment I arrived, I was warmly welcomed. The place is clean and comfortable, so it didn’t make me feel nervous at all. The dentist patiently explained the condition of my teeth before starting, which made me feel completely at ease. The scaling process was gentle, thorough, and not painful at all. After it was done, my teeth felt so clean,…
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light, and super shiny! 😁✨ Overall, I’m really satisfied with the service. I’ll definitely come back for routine check-ups. Highly recommended for anyone who wants a smooth, no-drama scaling experience! 🦷💙

Kieran Binion via Google 5.0 out of 5
Had an amazing experience here and I'm terrified of going to the dentist, professional, kind and incredibly patient, they were incredibly informative throughout the procedure and made sure I was comfortable. Dr Cindy did 3 fillings and a scale/clean, I'm incredibly happy with the end result as my teeth are pretty damaged from to much soft drink. 10/10
Reply from the clinic

Dear Mr. Kieran, Thank you so much for your wonderful review and for sharing your experience with us. We’re especially glad to hear that our team could make you feel comfortable despite your fear of visiting the dentist. Creating a calm, supportive, and reassuring environment for our patients is always one of our top priorities. Dr. Cindy will be very happy to hear your kind feedback. We’re delighted that you are pleased with the results of your fillings and cleaning, and that your visit was a positive and comfortable experience. Thank you again for your trust and for the 10/10 recommendation. We look forward to welcoming you back to BIA Dental Center whenever you need us. Warm regards, BIA Dental Center Team 🦷✨

Sharna Woodgate via Google 5.0 out of 5
My partner and I came here to get our teeth checked and cleaned. Honestly the best experience i’ve had at a dentist. I haven’t been in 6 years and my partner also has a big fear of dentist, and they were so friendly and comforting, professional and hygienic. Dr Cindy was amazing - my teeth feel so clean and smooth. The entire service was pain free and just overall smooth and easy. Will be bringing…
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the rest of my family here to get the rest of our dentistry work done!! My teeth come out so much brighter and whiter than they were when I walked in, and SO CLEAN

Reply from the clinic

Dear Ms. Sharna, Thank you so much for your wonderful review and for sharing your experience with us. We are truly delighted to hear that both you and your partner had such a positive visit at BIA Dental Center. It means a lot to our team, especially knowing that we could help make the experience comfortable even after several years away from the dentist and despite the fear your partner had. Creating a friendly, relaxing, and pain-free environment is something we always strive for. Dr. Cindy will be very happy to hear your kind words. We’re glad that you left the clinic feeling that your teeth are cleaner, brighter, and healthier. Thank you as well for trusting us and for recommending us to your family. We look forward to welcoming you and your loved ones again whenever you return to Bali. Warm regards, BIA Dental Center Team 🦷✨

FlavourFiend via Google 5.0 out of 5
*****5 stars***** I absolutely loved my experience at Bali Implant Aesthetic (BIA) Dental Center! From the very first message to the final follow-up, their communication was outstanding—super responsive, thoughtful, and they kept checking in to make sure I was comfortable every step of the way. The clinic itself is spotless, modern, and welcoming, with a relaxing waiting area that instantly puts…
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you at ease (free coffee is a nice touch too!). The entire staff is incredibly professional, kind, and genuinely caring—they made me feel like I was in good hands from the moment I walked in. A special shoutout to Dr. Felix—he was amazing. His clear communication, attentiveness, and caring professionalism completely melted away my nerves. I was really anxious because of a traumatic dental experience I had over 20 years ago back in New Zealand, but Dr. Felix and the whole BIA team handled everything with such patience and empathy. They helped me through what felt like a big moment in my life, and I can't thank them enough. If you're in Bali and need dental work (especially if you're nervous about it), I highly recommend BIA. They truly go above and beyond. Thank you so much, Dr. Felix and the whole BIA team—you've restored more than just my smile! 😊🦷 Kind regards, Anthony

Reply from the clinic

Hi Anthony, Thank you so much for your amazing review! We’re thrilled to hear that your experience at BIA Dental Center exceeded your expectations from start to finish. It means a lot to know that our communication, welcoming environment, and professional team helped put you at ease—especially after such a long time since your last dental visit. Dr. Felix and the entire BIA team are delighted to hear your kind words. Creating a comfortable, empathetic, and supportive experience is always our top priority, and knowing we could help restore your confidence and ease your anxiety truly motivates us. Thank you again for recommending BIA so warmly. We look forward to welcoming you back whenever you need us! Warmest regards, BIA Dental Center Team

Grace Fuller via Google 5.0 out of 5
Had a root canal and crown put on with Dr Indra and everything was fantastic! No pain at all and super lovely team. Would highly recommend Dr Indra to everyone.
Reply from the clinic

Hi Grace, Thank you so much for your wonderful feedback! We’re delighted to hear that your root canal and crown treatment with Dr. Indra at BIA Dental Center went smoothly, pain-free, and that our team made your experience pleasant. Providing professional, comfortable care is always our priority. We truly appreciate your recommendation and look forward to seeing you again. Warmest regards, BIA Dental Center Team

olivia via Google 5.0 out of 5
Excellent experience with Dr. Agung! The tooth extraction was quick and virtually painless. Very professional and made me feel comfortable throughout. Clean clinic and friendly staff. Highly recommended!
Reply from the clinic

Hi Olivia, Thank you so much for your detailed feedback! We’re thrilled to hear that you had an excellent experience with Dr. Agung at BIA Dental Center, and that your tooth extraction was quick, virtually painless, and professional. Providing a clean, comfortable environment with friendly staff is always our priority. We truly appreciate your recommendation and look forward to seeing you again. Warmest regards, BIA Dental Center Team

Mohammad Rizqi via Google 5.0 out of 5
The ladies are friendly and informative. The doctor is also friendly and has detailed information :)
Reply from the clinic

Hi Rizqi, Thank you so much for your review! … More

Sudar Cahyo via Google 5.0 out of 5
Thank you to BIA Center for their friendly service and very clear explanations, the best🥰🥰🥰 …
Reply from the clinic

Hi Sudar, Thank you so much for your review! … More

Wiwik Agustini via Google 5.0 out of 5
Very cool, detailed explanation and everyone is friendly in serving 🙏🏻 Thanks BIA 🙏🏻 …
Reply from the clinic

Hi Wiwik, Thank you so much for your review! … More

Sintya Dewi via Google 5.0 out of 5
All the nurses are friendly, the best dental clinic in Bali ❤️
Reply from the clinic

Hi Sintya, Thank you so much for your review! … More

Horn Ceng via Google 5.0 out of 5
Very friendly assistance and explained accurately based on my current dental problem
Reply from the clinic

Hi Ceng, Thank you so much for your feedback! … More

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