Patients
Reviews of BeDental.
Ho Chi Minh City, Vietnam. 140 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
BeDental is an established multi-location clinic group in Ho Chi Minh City and Hanoi with Ministry of Health licensing, named specialist dentists, and a strong international patient infrastructure in a prime District 1 location. The review pool shows signs of managed solicitation including near-duplicate texts and zero verified reviews across a large volume, reducing confidence in the 4.96 rating. A Western reviewer specifically documented foreigner-tier pricing upselling, which is a meaningful concern for dental tourists.
Authenticity
4/10Baseline 6: real clinic, MOH license, named doctors. Near-duplicate review texts (-1), 0 verified 50 reviews, formulaic 5-star pattern (-1). Final 4.
Treatment quality
6/10Baseline 7: named specialists with case volumes, X-ray before treatment noted. Review manipulation -1. No documented failures. Final 6.
Cleanliness
7/10Baseline 7: multiple reviews confirm modern clean facility, no hygiene complaints across 50 reviews. Final 7.
Team
6/10Baseline 7: Dr. Ngo Minh Tri NEOBIOTECH cert, Dr. Dao Van Tu 500+ All-on-4, Dr. Duong Thi Thuy Nga honors grad. One severe rudeness 1-star (-1). Final 6.
Price value
6/10Baseline 7: prices published, multiple reviewers praise affordability. Foreigner tier-upsell complaint from Western reviewer (-1). Final 6.
Tourist suitability
7/10Baseline 7: District 1 central, 7-day/7am-8pm, English staff, airport transfer, Zalo/WhatsApp, multilingual website. Final 7.
What comes up well
- Ministry of Health license No. 1935/HNO-GPHD, operating since 2014
- Named implant specialists with 2000+ cases and NEOBIOTECH certification
- District 1 location, 7 days/week 7am-8pm, English-speaking staff
- Airport transfer, Zalo/WhatsApp, multilingual website for international patients
- Published price ranges for major treatments including implants and veneers
Points to weigh
- Near-duplicate review texts (reviews 1015819 and 1015820 near-identical); 0 verified out of 50 sampled
- Western reviewer documents foreigner tier-pricing upsell: defaulted to max tier regardless of work needed
- 1-star review alleges insulting and rude bedside manner from unnamed doctor
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 140 reviews
As a foreigner, I highly recommend this place! I went in for a last minute teeth cleaning and it went perfectly. No booking was required, and the price was truly affordable. I even referred my friend here and she also enjoyed her experience.
Professional staff, but the 'Tier System' pricing transparency is an issue. The facility is clean and the staff are nice, but I was disappointed by the important business side of the transaction. I was charged 600,000 VND for a 'Level 3' cleaning. According to their own price list, this tier is for heavy tartar and is a 30-minute procedure. In reality, my cleaning took only 15-20 minutes, the…
Read the rest of this review
he tartar and work required was light. The pricing evaluation happens once you are already in the chair, where they seem to default Westerners to the maximum tier regardless of the actual work needed. It feels like a convenient 'foreigner tax' rather than an honest assessment. It seems the clinic views Western clients as transient and isn't concerned with genuine fairness or building long-term loyalty. I prefer a straightforward deal, so I will be moving to a clinic with a standardized fixed-price system where the rate is consistent for everyone. I won't be returning.
I chose to do Crown and implant here based on everyone's review. Everything was professional and fast. Thanks Bedental
This is a 5-star international standard dental clinic. The dentists are careful and attentive, and the staff are very enthusiastic. The cost is reasonable. I recommend this place to anyone considering a dental check-up.
I experisnced dental service in Thailand/ Philippines and now in Vietnam. It is the most profesional service ( more than europe too). The service dont recommend root canal treatment before making xray, like my experianced before to earn more money. Firstly was xray in so big tv screen and after that recommendations to treatment. Really recommend so much
The dentist was excellent, cleaned my teeth thoroughly and very well. I paid $20 for the teeth cleaning service, everything went well and I am very satisfied.
Great experience & service. Very reasonable price. I did a complimentary scaling and polishing from my company
I’ve been here twice. First time for cleaning and second to get an examine. The staff are extremely friendly and helpful, they helped me set an appointment with a specialist too. Would highly recommend this clinic.
Dr. Thuy delivered outstanding care with professionalism and precision. The staff at this Be Dental location was exceptionally informative, patient, and welcoming throughout the entire process. I highly recommend this clinic to both foreigners and locals seeking quality dental treatment in Vietnam.
Great place to get dental work done! Reached out to them on Zalo and was able to come in within the same day. Took my boyfriend and he had a deep cleaning and 2 fillers, really professional and really good service. Would definitely recommend coming here.
Clean dental clinic, good service, I had whitening and scaling done and was very satisfied
The doctor is dedicated. I had the procedure done 3 years ago and it still looks great.
Modern dentistry. The doctor is dedicated and gentle, and the tooth extraction is done with a painless machine.
The dental clinic is clean and has modern equipment! I was referred here for a check-up and tooth extraction! I am very satisfied; the service is attentive!
The dental clinic was clean, and the dentist and staff were enthusiastic. I had my teeth whitened and extracted, and everything went very well.
The dental clinic provided clear consultations, excellent service, and attentive customer care. I had porcelain veneers applied to my two front teeth; the procedure was comfortable, painless, and looked natural.
Enthusiastic staff, very nice dental clinic, I had whitening and scaling service and was satisfied. I will come back often.
The dental clinic is clean. Tooth extractions are gentle, and dental crowns are made painlessly.
The dental clinic provided clear advice, and I was very satisfied with the scaling and whitening services I had done.
I came from Dong Nai to the dentist, and the doctor diagnosed that my seventh tooth was damaged and needed to be extracted and replaced with a dental implant. Everything went well, and I have great confidence in this clinic.
Very good and fast service. Very good doctor and clean office. I needed him for a denervation during my vacation and he did it on a Sunday.
I stopped by the dental clinic for a cleaning and filling, and I was very satisfied with the service and the staff were lovely.
The doctor provided enthusiastic advice and thorough treatment, the staff were attentive, and the clinic was clean.
I took this photo to remember the day I took my brother to get dental implants. BeDental on Pho Duc Chinh Street has excellent expertise, which made me feel confident in choosing them for my relative's dental implant treatment. I researched the doctor's profile very carefully before coming for a consultation, so when they quoted the price, my brother and I decided to go ahead with it.
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