Patients
Reviews of Bangkok Smile Dental Clinic - Nana Branch.
Bangkok, Thailand. 236 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.8 out of 10
Overall score
A well-established high-volume clinic and the only official Malo Dental Network partner in Southeast Asia. ISO 9001:2015 certified with 20,000+ international patients per year and published prices. Tourist logistics are excellent with same-day treatment planning and strong English communication. Individual dentist credentials could be more prominently displayed.
Authenticity
9/10ISO 9001:2015 certified clinic and lab. Exclusive Malo Dental Network partner in Southeast Asia since 2016. 20,000+ international patients annually. Verifiable Nobel Biocare collaboration.
Treatment quality
9/10680 total reviews averaging 4.7. Multiple tourists report complex multi-week treatment plans completed successfully. One 2-star complaint about dentist not completing agreed fillings.
Cleanliness
8/10ISO 9001:2015 lab certification implies documented quality processes. Reviews describe clinic as clean and organized. No hygiene complaints found.
Team
8/10Dentists include AACD and ICOI members. Named doctors across reviews (Dr. Pimwalan, Dr. Nantawan, Dr. Palawat). Specific credentials on website are limited for individual dentists.
Price value
8/10All-on-4 at USD 7,941 vs USD 25,000-35,000 in Australia/UK. Single implant USD 1,618. Reviewers confirm significant savings vs home country. Prices published on website.
Tourist suitability
10/108 Bangkok branches, 2-week treatment plans created on day of arrival, English excellent across all reviews, WhatsApp contact, no hidden fees confirmed by multiple tourists.
What comes up well
- Exclusive Malo Dental Network partner in Southeast Asia since 2016
- ISO 9001:2015 certified clinic and in-house lab
- 20,000+ international patients per year across 8 Bangkok branches
- All-on-4 from USD 7,941 vs USD 25,000+ in Australia
Points to weigh
- Individual dentist qualifications not prominently listed on website
- One reviewer reported dentist did not complete agreed treatment plan
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 236 reviews
We have used this clinic numerous times but our recent experience is disappointing and a WARNING to others. We attempted to make a booking on Friday when we arrived in Bangkok. We were told that this is not possible and alternative was …
Reply from the clinic
Thank you for sharing your feedback regarding the services you received at our clinic. We take your concerns seriously, and we sincerely apologize for any inconvenience this incident may have caused. Please be assured that we are … More
Generally Had a great experience with not only service at reception but also with the dentist work…teeth cleaning and filling. The dentist recommended me only what i needed to do.
Reply from the clinic
We would like to thank you for your kind words and taking the time to share your feedback on our services. We truly appreciate your continued support and look forward to the opportunity to serve you again in the future.
As someone who really dislikes going to the dentist from childhood trauma, I can say that I had one of the best experiences yet with a dentist. The process was breezy, with no pain or discomfort, and the staff were amazing. Thank you
Fantastic service and very professional. Dr. explained everything so well, and the prices are affordable. Highly recommended!
Further update November 11th 2024. I have just recovered from traumatic molar emergency surgery removal with a tooth that was so severely decayed and filled down to bone level yet the dentists at …
Reply from the clinic
We appreciate your comment regarding the services you received at our clinic and it is a serious concern for us. We would like to express our deepest regret for the inconvenience caused. We assure you that your complaint will be handled in … More
Many people know that Thailand's dental facilities are world-class and this has been confirmed at Bangkok Smile Dental Nana. So professional, hospitable, painless and very affordable. An absolute must when you visit Bangkok. Going to the dentist is a pleasure here!😁 …
Reply from the clinic
Thank you for taking the time to provide your valuable feedback on our services and we appreciate your continued support. YOUR BEAUTIFUL AND HAPPY SMILES ARE OUR TRUE SUCCESS.
I had a completely normal teeth cleaning with AirFlow. The results were truly excellent. All the staff were extremely friendly, and the dentist did a fantastic job, very gentle and painless. For someone from Germany, 2,000 baht for the service, including everything included, is very, very good. I highly recommend it 👍. …
Reply from the clinic
Thank you so much for taking the time to share your wonderful feedback on our services. We truly value your support and are delighted to know that you had a positive experience with us. … More
Every part of this place, its service from the reception girls, the assistants and of course the DENTAL EXPERTS, are, my god, so damn good. What else can I really say. I have been coming here for over ten years. This is the world's greatest clinic to come to. HIGHLY recommended.
Had extensive treatment here spent a lot of money however only a few years later an implant has already fallen out ,hope the rest aren’t going to fall out as easy as this one .Got 5more to do think I’ll be looking elsewhere in Bangkok
Reply from the clinic
Thank you for reaching out to us both via email and Google Review. From our previous communication via email, we would like to confirm that your implant is still covered under warranty, and we are able to provide a replacement for you. We … More
Wow, what a truly amazing experience. I have had All on 4 implants. As soon as I arrived I knew I had made the right choice to go to Bangkok Smile. The staff were all fantastic, calm, gentle, compassionate, efficient and professional. I …
Reply from the clinic
We would like to extend our sincerest appreciation for choosing our clinic. Please do not hesitate to get back to us for any further assistance. We are always at your service
Had 2 appointments with the same dentist for cleaning and filling. I don't normally write reviews or complaints but this has gotta be the worst dental experience of my life . …
Reply from the clinic
We appreciate your comment regarding the services you received at our clinic and it is a serious concern for us. We would like to express our sincere apologies for the inconvenience caused by this unintentional and rare incident. We have … More
I first arrived at Bangkok smile dental in Chit Lom, in 2009. Then I returned in 2011 at the clinic in Asoke. This is where I met Dr Sunisa. I have now returned 2022 to the Malo clinic in sukhumvit and met Dr Sunisa again. The reason I …
Dr. Varita and her team did an excellent job on my veneers. My veneers look like my natural teeth. I cannot think Dr. Varita and her team enough for doing such an excellent job with so much attention to detail.
Great experience. Great staff, service. Very pleased with my dental work
Fantastic service, from the very welcoming staff at reception to the specialist who helped me during the whole procedure, a big thanks for everything. …
I have had an excellent experience with Bangkok Smile Nana. The level of work has been great and the staff are all lovely and knowledgeable, from the dentists, to assistants to reception staff. The clinic itself and examination rooms are …
I would like to thank smile dental for the great care they have given me, especially Dr Sunisa. They could not have been more helpful and the work done was excellent. A huge thank you.
Bangkok smile I'm very very imprest could not wish for a better staff and in the dentist side beautifull and caring people and they explained to me step by step the involment in getting my implants done all I can say thank you very much from my heart I will recommend bankoknsmile to every one thank you
Got a crown done. Very good service at the clinic. The doc was great. Fast efficient service.
This dentist at Bangkok Smile is incredible. I have been here several times and completely happy with the service provided. The staff is amazing!
Waste of time, I made an appointment for a Deep Cleaning for Thursday 2pm, was informed that the booking was for normal cleaning and I suppose to come back later to finish it... 2 appointments, really? …
Staff were approachable, friendly and very down to earth. Clinic is also clean and conducive. I recommend Bangkok Smile Dental Clinic.. cheers
Great experience, wonderful service and done at 1/3 of the cost in Australia - thanks for our neighbours recommendation to come here.
Coming from NZ, this really was an amazing experience. Looking real flash now and omg compared to NZ and Australia prices. It's a deal.
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