Patients
Reviews of Australian Dental Clinic.
Hanoi, Vietnam. 246 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
Australian Dental Clinic is a well-established Hanoi expat clinic operating since 2006 with a strong track record across implants, crowns, veneers, and cosmetic work at prices typically 1/6 to 1/10 of Western home costs. Named dentists appear consistently across genuine-reading reviews, WhatsApp booking and English coordination are reliable, and transparent pricing on the website removes common surprises. The brand name implies Australian ownership or qualifications that are not substantiated, and no JCI or ISO accreditation is documented.
Authenticity
7/10Baseline 7: real clinic since 2006, named doctors, specific pricing, genuine varied reviews with negative examples. 0 verified on 246 pool is concern but content reads authentic. No deduction.
Treatment quality
7/10Baseline 7: multiple complex cases praised (implants, 10+ crowns, root canals, veneers). One 3D scan mention. LED-as-laser mislabel is light embellishment. Night guard failure at 3 stars.
Cleanliness
7/10Baseline 7: multiple reviewers cite modern, hygienic facilities; dedicated sterilization nurse mentioned on website; superior to UK experience per one reviewer. No JCI floor applies.
Team
7/10Baseline 7: 5 named Vietnamese dentists, orthodontist Dr. Khanh, Australian nurse coordinator Amanda. No verifiable overseas qualifications. No Australian-licensed dentist despite brand name.
Price value
9/10Baseline 9: transparent published price list, crowns $125-300, implants $700-1400, veneers $300-400. Reviewers cite 1/6 to 1/10 of home cost. Fixed pricing confirmed in reviews.
Tourist suitability
8/10Baseline 8: WhatsApp booking, English staff, Australian nurse coordinator, emergency same-day slots, prices online, expat-focused since 2006. No airport transfer mentioned. Da Nang branch adds flexibility.
What comes up well
- Transparent published price list: implants $700-1400, crowns $125-300, veneers $300-400
- English-speaking staff plus Australian nurse coordinator Amanda for tourist liaison
- WhatsApp booking with same-day emergency slots reported by multiple reviewers
- Named doctors (Dr. Hoan, Dr. Nhung, Dr. Quy) cited by name across independent reviews
- Established 2006 as first expat-focused clinic in Hanoi with Da Nang branch
Points to weigh
- 0 verified reviews across 50 sampled from a 246-review pool - cannot confirm authenticity independently
- Marketing claims LED whitening as laser - confirmed mislabeling noted by a patient reviewer
- Brand name implies Australian ownership/qualifications but no Australian-licensed dentist is documented
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 246 reviews
I just went in for a checkup and cleaning but they were really quick, fitted me in the next day when I messaged. The doctors are lovely and speak English. Affordable prices and they accept Bao Viet insurance.
2 previous dentists couldn’t find the problem and Australian Dental Clinic did with several X rays and then a 3D scan which showed the issue. Thank you for your thoroughness and then no charge as well. If I was staying longer in Hanoi I’d have the work done here
I had to visit the clinic with a severe pain in my teeth. In 30’ i had a visit and a scan. They prescribed me also some Antibiotics and pain killers. Amazing service. Super recommend. Super kind and professional
Reply from the clinic
Thank you for choosing Australian Dental Clinic as your preferred dental care provider. Your trust motivates us to continually strive for excellence in our services.
Hi all I wish to share my experience with the Australian dental clinic in Hanoi, As you can see from the first photo I needed a quote, I booked one in September …
Reply from the clinic
At Australian Dental Clinic, we are grateful for your trust and confidence in our team. Thank you for allowing us to be a part of your journey towards a healthy smile.
I have been coming back to the Australian Dental Clinic (from Australia) at least every two years now for almost eight or nine years and cannot recommend them highly enough. Very easy to book an appointment and the staff there are all very …
Reply from the clinic
Your confidence in our services means a lot to us. Thank you for choosing Australian Dental Clinic for your oral care.
I just finished a lot of dental work here this morning!!! Its one of the reasons why i came to Hanoi. The location is great! The staff are so friendly and kind. Zero hidden cost as well. Before i even started the dental work they gave me a …
Went here because I thought I had an inflammation of an extracted molar. Dentist didn’t even look at it. Took a x-ray and said that it was healing okay. I went to an other dentist for a second opinion. She saw in two seconds that there was …
Went there for tooth pain, got checked up with an xray for free. Everyone speaks English. Great clinic
Reply from the clinic
We want to express our sincere gratitude for choosing Australian Dental Clinic for your dental care. Your trust in our services is the cornerstone of our success, and we look forward to continuing to provide you with the highest standard of dental care.
I was on vacation from Japan and had cracked a tooth a week prior. I was able to easily make an appointment for myself and my kids. I got on as soon as an arrived and the service was excellent. Ended up need a root canal and a crown. It was …
Reply from the clinic
Thank you for your kind words! We're delighted to hear that you had a positive experience at our clinic. We strive to provide friendly and professional service to all our patients.
Excellent and quick communication in perfect English, a clean, spacious dental studio and very gentle, professional dentists. I had 2x composite bonding and a clean and my partner has 3 cavities filled and a clean and the price was amazing, …
They repaired my implant prosthetics. The service here is very delicate and has tremendous technology. They did difficult prosthetic repairs accurately and quickly. It's a great dentist.
Amazing experience and would strongly recommend for any tourists who are in the city of Hanoi. Very easy to arrange an appointment, (did it that day) staff were friendly, professional and proficient in English and the outcome was perfect!!
Highly recommend this clinic because the service and result is very good. We do some fillings and Zoom laser whitening All information is clearly explained in detail prior to treatment
I had the Lazer II whitening that costs 170 $, there was barely any result, I have the before and after pictures and when I asked if there is any solutions, they were extremely rude.. I still have the screenshots.. I won't recommend the clinic at all.
Reply from the clinic
NOTES FOR ZOOM II LASER WHITENING · It is common to experience sensitivity after procedure, but it will go … More
Really fantastic service, up to date equipment & explain everything to you first. Good communication in English & the work I had done was very professional. I will be returning for more work & definitely recommend to others.
Perfect experience. I broke my tooth and contacted the clinic via messenger as I cannot call with my SIM card. I had just 3 available hours for the dental care and they found a free slot for me at the same day. …
Professional and nice, helped me out when I was traveling Vietnam
Had my teeth cleaned, 200k. Downstairs waiting area, then upstairs to a room with 3 dentist chairs, 3 people getting different stuff done. One man spoke English, the director, he spoke to the others, the people doing my teeth didn't speak …
I was walking past so I decided to drop in for a standard cleaning. The dentist and nurse were really professional and considerate. Softly spoken with good English. …
I've had broken molars removed, top, bottom braces, around 20 porcelain crowns and will also go back for some implants and 1 root canal. …
I wish I could give a better review but that would be dishonest. I’ve gone here multiple times. Some visits are great (on time, clear procedures, helpful). Other times, there’s miscommunication, lack of responsibility, poor service. If you …
Came here to get my teeth cleaned and cavities filled in late March. They did not clean my teeth and had me in and out for cavity filling in less than 15 minutes. While I was a bit overwhelmed, I was initially fine with the work until I …
The service was exceptionally quick and efficient after I knocked out two teeth with them operating on me within 12 hours. Furthermore the work they did was excellent I even showed it to my dentist back in England who said it was very good work. I couldn’t recommend more highly if you are in Hanoi and need emergency dental care
Today was my first-time experience with Australian Dental Clinic. I was surprised by the high-quality service, which is approximately similar to the US. I got two implants done within 45 minutes today. The service was safe and fast. I felt …
Reply from the clinic
Thank you for your support, feedback, and for trusting us with your dental health. We look forward to continuing to serve you in the future.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Australian Dental Clinic.
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