Patients
Reviews of Australian Dental Clinic.
Hanoi, Vietnam. 246 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
Australian Dental Clinic is a well-established Hanoi expat clinic operating since 2006 with a strong track record across implants, crowns, veneers, and cosmetic work at prices typically 1/6 to 1/10 of Western home costs. Named dentists appear consistently across genuine-reading reviews, WhatsApp booking and English coordination are reliable, and transparent pricing on the website removes common surprises. The brand name implies Australian ownership or qualifications that are not substantiated, and no JCI or ISO accreditation is documented.
Authenticity
7/10Baseline 7: real clinic since 2006, named doctors, specific pricing, genuine varied reviews with negative examples. 0 verified on 246 pool is concern but content reads authentic. No deduction.
Treatment quality
7/10Baseline 7: multiple complex cases praised (implants, 10+ crowns, root canals, veneers). One 3D scan mention. LED-as-laser mislabel is light embellishment. Night guard failure at 3 stars.
Cleanliness
7/10Baseline 7: multiple reviewers cite modern, hygienic facilities; dedicated sterilization nurse mentioned on website; superior to UK experience per one reviewer. No JCI floor applies.
Team
7/10Baseline 7: 5 named Vietnamese dentists, orthodontist Dr. Khanh, Australian nurse coordinator Amanda. No verifiable overseas qualifications. No Australian-licensed dentist despite brand name.
Price value
9/10Baseline 9: transparent published price list, crowns $125-300, implants $700-1400, veneers $300-400. Reviewers cite 1/6 to 1/10 of home cost. Fixed pricing confirmed in reviews.
Tourist suitability
8/10Baseline 8: WhatsApp booking, English staff, Australian nurse coordinator, emergency same-day slots, prices online, expat-focused since 2006. No airport transfer mentioned. Da Nang branch adds flexibility.
What comes up well
- Transparent published price list: implants $700-1400, crowns $125-300, veneers $300-400
- English-speaking staff plus Australian nurse coordinator Amanda for tourist liaison
- WhatsApp booking with same-day emergency slots reported by multiple reviewers
- Named doctors (Dr. Hoan, Dr. Nhung, Dr. Quy) cited by name across independent reviews
- Established 2006 as first expat-focused clinic in Hanoi with Da Nang branch
Points to weigh
- 0 verified reviews across 50 sampled from a 246-review pool - cannot confirm authenticity independently
- Marketing claims LED whitening as laser - confirmed mislabeling noted by a patient reviewer
- Brand name implies Australian ownership/qualifications but no Australian-licensed dentist is documented
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 246 reviews
Affordable and pro cleaning. 3 stars because the $50 night guard they made me cracked and broke after 9 months. I guess that’s to be expected given the price.
New filling and crown: I had gotten my teeth cleaned here for years but I moved to a new neighborhood, so when I had tooth pain in an old filling I went to a place that was closer by. Big mistake! The new dentist did the root canal well …
The dentists who cleaned our teeth were nice and friendly. The procedure was quick, taking just half an hour. Booking was easy through WhatsApp. I paid 300k for deep cleaning.
I chipped my tooth during travels and Dr. Hoan did a beautiful job giving me two porcelain veneers. I was able to text the team via WhatsApp who responded promptly and in a detailed manner. They were transparent and upfront with pricing and spoke fluent English. The whole process took less than a week and I am extremely impressed with the quality of the dentists work. Highly recommend.
Very professional service at an excellent price. Although I initially only booked a clean, they offered me a free consultation, which helped me to identify other problems. As an expat in Hanoi I can honestly recommend the Australian Dental Clinic!
This clinic is both professional and understanding, they didn't allow our language barrier to deter them from explaining everything completely and making sure i understood exactly what they were doing and how and why
I went to the clinic today (without an appointment) to check on a tooth ache from last night, after waiting only about 30 min, the assistant walked me in, got x-rays, the dentist poked around, didn't find anything, so he took the drill out …
Highly recommend this dental clinic I am from New Zealand and here on holiday Required urgent dental care and got in contact with this clinic Got seen on the day Staff were lovely Cost are very reasonable and are available online on their website Felt really looked after Thank you again !
Australian dental were nothing but helpful and understanding to what I wanted. They were incredibly patient with my one hundred and one questions. And spoke me through the whole process of getting porcelain veneers done. I watched them …
Great service and very nice and friendly staff! I went there for teeth cleaning + whitening. All went smooth. I would have put 5 stars (instead of only 4) if they wouldn't be using the wrong technical name of their whitening technology. They claim it is Laser but it is not. It is LED light technology which is a lower level than Laser. Don't get me wrong, the price and the results are great…
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eventhough it is just LED. But let's just be transparent about the marketing ;) Honestly, I checked other clinics websites and most of them claim to have Laser too but it is not.
This is the best dentist i have ever been to in 50 years and many countries. Fantastic service. Clean. Good interpreter. No pain. Very careful. And a remarkable result. …
Australian here, I didn't pick this place because of its name but other reviews here and reddit. I went in twice, a clean and assessment. Second time had wisdom tooth removed. Both times were exceptional. Good communication, fantastic staff. Quick services and they make time for anything you want. Prices were more than reasonable. My partner also went three times who had veneers and had a great…
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experience also. Highly recommend. Prices displayed clearly on their website, very transparent.
Fast and Efficient system. Cleaned and polished for 200k VND.
Put me at ease and truly amazing service. Saw me straight away, very rapid but thorough. Played relaxing music. So cheap! Will definitely visit again. Thanks
Incredible experience. Attention to detail. Careful, gentle. Most thorough and gentle clean I’ve had in my life.
I have been coming here for years. This is the best Dental Clinic in Hanoi. The staff is very welcoming and answers all of your questions and makes sure you understand everything. I have been using the same Dentist for years, Dr. Nhung. She …
I went to visit this practice and was attended to by Dr. Quy. Wow.... what amazing service. I had 17 crowns done and I'm extremely happy 😁 many thanks to all who work here, very friendly and helpful staff. …
Very efficient and welcoming, especially Dr Quy! I went in thinking I needed 2 cavities but after consultation the dentist advised against it and also polished my teeth for free.
Love my results and dr dung is the most gentle with his hands doing my veneers, it made me feel like I was in good hands I’m so happy I choose this place. He is really good at what he does and the translator is the best as well cam on anh!!
Very happy with the service at this clinic I had a composite veneer done on the same day I was leaving and found their services very efficient and of great quality. I highly recommend this clinic.
The staff here are amazing. I've had numerous procedures ranging from a clean to root canal and an implant and they have been brilliant with me. I get very anxious when I have to have procedures done, due to a bad experience in America, and …
My wife and I were visiting Hanoi from Australia. We had previously been here last year and had some small dental work done. We were very impressed with the thoroughness.ease and price. So this time we got our mouth's sorted. I had 2 small …
I attended the Australian Dental clinic in April, my upper teeth were badly worn and needed ten crowns to repair them. The cost was well below what you would pay back home , the staff were very professional and I’m very happy with the …
I had booked an appointment for laser teeth whitening a few weeks in advance. The night before the appointment I received an email to inform me they cannot do the whitening anymore but could offer the take home whitening kit instead. …
Reply from the clinic
Thank you for feedback We know it is our mistake we will improve it Actually the zoom laser whitening is good product we totally depends on our … More
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