Patients
Reviews of AUDY Dental Bali.
Bali, Indonesia. 336 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
AUDY Dental Bali is the Bali branch of Indonesia's largest specialist dental network with 9 named credentialed specialists and a clean multi-floor facility. The clinic serves primarily Indonesian locals and corporate insurance patients and lacks tourist infrastructure, English-language pricing, or international patient programs. Solid for routine and specialist care but not suited for dental tourism purposes.
Authenticity
7/10Baseline 8: website, 9 named specialists, 336 reviews, negatives survive. No manipulation. -1: 0 verified, many brief generic positives. Final 7.
Treatment quality
7/10Baseline 8: multi-specialist team, long-term ortho reviews, oral surgery. -1: failed filling color-match (English reviewer), admin coord errors. Final 7.
Cleanliness
8/10Baseline 8: multiple independent reviews cite clean facility, 2-floor layout, prayer room, kids area. No hygiene complaints. Final 8.
Team
7/10Baseline 8: 9 named specialists with Sp.Ort, Sp.BMM, Sp.Pros, Sp.KGA, Sp.Perio credentials. -1: ortho uncommunicative complaint, arrogant receptionist. Final 7.
Price value
6/10Baseline 6: no published prices, one review notes friendly pricing. Network mid-range. No tourist price transparency. Final 6.
Tourist suitability
4/10No intl patient program, no English pricing, Padangsambian not tourist belt, corporate/local-insurance focus, no implant packages. Final 4.
What comes up well
- Part of 55+ branch national network, Healthcare Asia Award 2026
- 9 named specialists: ortho, oral surgery, prostho, perio, paedo
- Clean facility with 2 floors, kids playground, prayer room
- Genuine negative reviews survive - no manipulation detected
- WhatsApp booking available, 10:00-21:00 hours
Points to weigh
- No international patient program, English pricing, or tourist packages
- Admin coordination failures cited in multiple reviews (wrong patient lists, missing X-rays)
- One orthodontist complaint: uncommunicative, wasted patient money on expensive braces
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 336 reviews
The doctor is very friendly, the place is nice and comfortable👍👍 …
Reply from the clinic
Dear Indah Apri, Thank you for your trust and appreciation of AUDY Dental. Your smile motivates us to always provide the best service. See you on your next visit. Warm regards, AUDY Dental Management
The place is comfortable, the staff are friendly, and Dr. Ary's explanation during the consultation was also good. Thank you very much.
Reply from the clinic
Dear Manada Kaduli, Thank you for your trust and appreciation of AUDY Dental. Your smile motivates us to always provide the best service. See you on your next visit. Warm regards, AUDY Dental Management
I was devastated by the way my parents were treated at the clinic. They were elderly and clearly needed help, but no support was provided. What was even more painful was the arrogant attitude of the receptionist in blue, which brought my mother to tears when she got home. As a child, seeing my parents treated like that was truly upsetting. I hope Audy can take responsibility and seriously…
Read the rest of this review
improve the service.
Reply from the clinic
Dear Elisabet Clara, We apologize for the inconvenience. We currently have no records of visits or similar incidents. Please contact Audy Dental Customer Service via WhatsApp at wa.me/628111188757 so we can investigate and resolve your issue. Thank you. Warm regards, AUDY Dental Management
Excellent service with doctors who are always ready to provide comprehensive information and good guidance. Thank you for your service.
Reply from the clinic
Dear Ketut Yuliantari, Thank you for your trust and appreciation of AUDY Dental. Your smile motivates us to always provide the best service. See you on your next visit. Warm regards, AUDY Dental Management
The staff is friendly, I've had several checkups and there have never been any problems, and the doctors who treat me are also professionals in their fields. Love Audy🥰🤍 …
Reply from the clinic
Dear Okky Zenia, Thank you for your trust and appreciation of AUDY Dental. Your smile motivates us to always provide the best service. See you on your next visit. Warm regards, AUDY Dental Management
Super duper gong scaling is very clean, the team and doctor are very friendly
Reply from the clinic
Dear Rizkah Adinda, Thank you for your trust and appreciation of AUDY Dental. Your smile motivates us to always provide the best service. See you on your next visit. Warm regards, AUDY Dental Management
The doctor is friendly, and his explanation is very thorough, the place is comfortable and clean.
Reply from the clinic
Dear Putri Ayu Andini, Thank you for choosing AUDY Dental as your trusted clinic to treat your dental … More
Friendly service, comfortable place for kids. Kids love playing in the playground.
Reply from the clinic
Dear Marita, Thank you for your trust and appreciation of AUDY Dental. … More
The response is too slow, the patient has to chase the doctor.
Reply from the clinic
Dear Ciwi Nobar, We apologize for the inconvenience. … More
Great service. The pediatric dentist was friendly and patient. He was also very informative. Thank you.
Reply from the clinic
Dear Dian Maya Purnama Sari, Thank you for your trust and appreciation of AUDY Dental. … More
The service is good and the doctor is very informative.
Reply from the clinic
Dear Prawirda, Thank you for your trust and appreciation of AUDY Dental. … More
Today's check-up was good, the doctor was always friendly and patient in performing the procedure, always liked it🫰🏻 …
Reply from the clinic
Dear Margaretha, Thank you for your trust and appreciation of AUDY Dental. … More
The place is proper, the doctor and staff are friendly
Reply from the clinic
Dear del, Thank you for your trust and appreciation of AUDY Dental. … More
The place is clean, the service is good, the doctors and staff are friendly.
My experience of having wisdom tooth extracted with Dr. Arya was not stressful, he was friendly and served the patient very well.
Reply from the clinic
Dear I Putu Wira Adnyana, Thank you for your trust and appreciation of AUDY Dental. … More
Thank you, Doctor. Even though Ammar was crying, your care was patient. Sorry for the inconvenience. The place is nice and cool, plus there's a mini playground so the kids were happy and able to play before the procedure.
Reply from the clinic
Dear Erica Ayuni, Thank you for your trust and appreciation of AUDY Dental. … More
Ok, the place is clean, there is a prayer room
Scaling with Dr. IB Permana. It was painless and the service was friendly.
Reply from the clinic
Dear Fredi Pratomo Thank you for choosing AUDY Dental as your trusted clinic for your dental and … More
Doctor Mustika is the best, her explanations are detailed, and her handling of my child's third tooth extraction is absolutely top-notch! The nurses are also very kind and always reassuring. Thank you Audy Dental Bali🥰 …
Reply from the clinic
Dear Devinta Yuli Kurniasari, Thank you for your trust and appreciation of AUDY Dental. … More
The admin is friendly, when I had a check-up for 1 year, it was always satisfying, the place is also clean, the nurses are agile in helping the doctor 🫰🏻🫰🏻🫰🏻 …
Reply from the clinic
Dear Bagus Galang Pradana, Thank you for your trust and appreciation of AUDY Dental. … More
The service was excellent, everyone was friendly, and the explanations were very detailed. Thank you, Audy Dental 🥰 …
Friendly service, patient and kind doctor, pleasant treatment. Thank you.
Dr. Mustika was very kind and friendly. The child's tooth extraction was quick and comfortable. The child wasn't in any pain at all. The consultation was very clear and helpful. Thank you. 🧡 …
Great place for my kid. She loves to be here. Small playground upstairs is a big plus. Great doctor and nurses as well.
Want the same for your own teeth? Send a photo and we will come back with a written quote from AUDY Dental Bali.
Ask on WhatsApp