Patients
Reviews of Athena International Dental Clinic - Long Bien.
Hanoi, Vietnam. 51 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Athena Long Bien is a branch of the Athena dental chain in outer Hanoi, focused on braces, teeth cleaning, and fillings. Reviews are broadly positive but follow a highly uniform template with many explicitly mentioning gifts received on each visit, indicating a review-incentive program. No doctor is named in any of the 50 sampled reviews.
Authenticity
5/10LIGHT manipulation (4.82/51): -1 auth. Gift-incentive pattern (many reviews cite receiving gifts) inflates review volume. No named doctors in 50 reviews; no-named-doctors cap: auth max 5. Website confirmed.
Treatment quality
6/10Braces, orthodontic follow-ups, teeth cleaning, fillings, tooth extraction. No complex cases documented. Scaling with mineral-salt blowing noted. One reviewer reports long wait and no response to texts.
Cleanliness
8/10Consistent reports of clean, bright, modern clinic. Multiple reviews mention spacious, beautiful facilities. No hygiene complaints.
Team
3/10No named doctors in 50 reviews; no-named-doctors cap applied (team max 3). Staff described as enthusiastic and friendly across many reviews. Two negative experiences with wait times and communication.
Price value
7/10Affordable: teeth cleaning at 50k VND per one reviewer. Fillings cited as reasonably priced. Part of Athena multi-branch chain with standardized pricing.
Tourist suitability
3/10Long Bien district is outer Hanoi, east of Red River. DOMESTIC zone. No English-speaking international patients documented. Tourist baseline 3.
What comes up well
- Branch of Athena multi-branch dental chain with modern facilities
- Affordable teeth cleaning (50k VND scaling and polish)
- Braces and orthodontic care with follow-up support
- Clean, bright clinic per consistent reviewer accounts
- Mineral-salt air-polishing scaling method available
Points to weigh
- LIGHT manipulation (4.82/51): gift-incentive pattern inflates review volume
- No named doctors in any of 50 reviews
- Spam call complaint (1-star): unsolicited calls after visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 51 reviews
Good service, great experience, everyone was very cheerful and enthusiastic.
Excellent service, great experience. This is my second orthodontic follow-up appointment, and I'm still very satisfied with the enthusiasm of the staff and the doctor.
Today was my first day getting my braces fitted at your clinic. The doctor was careful and dedicated, and I'm very satisfied with my decision to get braces at Athena Dental Clinic.
Good service, the staff are very enthusiastic, every time I come I get a gift
Good experience, large and reputable system in the industry for many years so I feel very secure and confident, enthusiastic staff, every time I come you give me gifts
I had my teeth cleaned here, and the dentist was very attentive and quick. Fillings were also quite affordable, making it a reasonable option if you need dental work.
Beautiful clinic, large and reputable system. 5-star rating 😍 …
The service here is ok, the dental system is large and reputable.
The dentists did a great job treating me. Thank you so much to the doctors!
Beautiful clinic, large and reputable system. I feel very secure when I get braces here.
The facilities are beautiful and modern, and the TV staff are very enthusiastic and dedicated.
Been to this dental care twice and they got fast and very great quality service. Love this place The scaling and polish service is at 50k, and they also give me good instruction for braces
The large, reputable system has very enthusiastic and lovely staff.
Excellent service, the doctors here are very dedicated and enthusiastic in their consultations, and they even give you gifts to take home.
Excellent service, beautiful and clean clinic, the staff are very dedicated and enthusiastic.
My first experience was that the restaurant was clean, the facilities were modern and luxurious, and the staff were very enthusiastic and lovely.
The parking lot is nice and clean, and the staff here are very enthusiastic and helpful.
Beautiful modern clinic, friendly and enthusiastic staff, very dedicated doctor
I had my teeth cleaned here, and the dentists were very careful, enthusiastic, and attentive. After the cleaning, I even received a check-up and advice on dental care. Excellent! 10/10 💯💯💯 …
The parking lot is nice and clean, and the staff are friendly and enthusiastic.
Excellent service, tooth extraction was painless, and the staff were gentle and attentive.
The staff were very enthusiastic and friendly, and the doctor was gentle and very careful.
The dental clinic is clean, and the staff are enthusiastic and attentive. 10/10.
Good experience, teeth cleaning was very gentle and not painful at all.
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