Patients
Reviews of Athena International Dental Clinic - Long Bien.
Hanoi, Vietnam. 51 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Athena Long Bien is a branch of the Athena dental chain in outer Hanoi, focused on braces, teeth cleaning, and fillings. Reviews are broadly positive but follow a highly uniform template with many explicitly mentioning gifts received on each visit, indicating a review-incentive program. No doctor is named in any of the 50 sampled reviews.
Authenticity
5/10LIGHT manipulation (4.82/51): -1 auth. Gift-incentive pattern (many reviews cite receiving gifts) inflates review volume. No named doctors in 50 reviews; no-named-doctors cap: auth max 5. Website confirmed.
Treatment quality
6/10Braces, orthodontic follow-ups, teeth cleaning, fillings, tooth extraction. No complex cases documented. Scaling with mineral-salt blowing noted. One reviewer reports long wait and no response to texts.
Cleanliness
8/10Consistent reports of clean, bright, modern clinic. Multiple reviews mention spacious, beautiful facilities. No hygiene complaints.
Team
3/10No named doctors in 50 reviews; no-named-doctors cap applied (team max 3). Staff described as enthusiastic and friendly across many reviews. Two negative experiences with wait times and communication.
Price value
7/10Affordable: teeth cleaning at 50k VND per one reviewer. Fillings cited as reasonably priced. Part of Athena multi-branch chain with standardized pricing.
Tourist suitability
3/10Long Bien district is outer Hanoi, east of Red River. DOMESTIC zone. No English-speaking international patients documented. Tourist baseline 3.
What comes up well
- Branch of Athena multi-branch dental chain with modern facilities
- Affordable teeth cleaning (50k VND scaling and polish)
- Braces and orthodontic care with follow-up support
- Clean, bright clinic per consistent reviewer accounts
- Mineral-salt air-polishing scaling method available
Points to weigh
- LIGHT manipulation (4.82/51): gift-incentive pattern inflates review volume
- No named doctors in any of 50 reviews
- Spam call complaint (1-star): unsolicited calls after visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 51 reviews
The staff were gentle and enthusiastic, the clinic was clean, and the doctor was careful and thorough, which made me feel very reassured.
My first experience with the service was amazing; the staff were very gentle, and the teeth cleaning was especially painless, with no sensitivity or discomfort at all. I even received a gift afterwards! 5 stars for this dental clinic!
The clinic is clean and airy. I'm getting braces here 😋😋 …
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