Patients
Reviews of Athena International Dental Clinic - Long Bien.
Hanoi, Vietnam. 51 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Athena Long Bien is a branch of the Athena dental chain in outer Hanoi, focused on braces, teeth cleaning, and fillings. Reviews are broadly positive but follow a highly uniform template with many explicitly mentioning gifts received on each visit, indicating a review-incentive program. No doctor is named in any of the 50 sampled reviews.
Authenticity
5/10LIGHT manipulation (4.82/51): -1 auth. Gift-incentive pattern (many reviews cite receiving gifts) inflates review volume. No named doctors in 50 reviews; no-named-doctors cap: auth max 5. Website confirmed.
Treatment quality
6/10Braces, orthodontic follow-ups, teeth cleaning, fillings, tooth extraction. No complex cases documented. Scaling with mineral-salt blowing noted. One reviewer reports long wait and no response to texts.
Cleanliness
8/10Consistent reports of clean, bright, modern clinic. Multiple reviews mention spacious, beautiful facilities. No hygiene complaints.
Team
3/10No named doctors in 50 reviews; no-named-doctors cap applied (team max 3). Staff described as enthusiastic and friendly across many reviews. Two negative experiences with wait times and communication.
Price value
7/10Affordable: teeth cleaning at 50k VND per one reviewer. Fillings cited as reasonably priced. Part of Athena multi-branch chain with standardized pricing.
Tourist suitability
3/10Long Bien district is outer Hanoi, east of Red River. DOMESTIC zone. No English-speaking international patients documented. Tourist baseline 3.
What comes up well
- Branch of Athena multi-branch dental chain with modern facilities
- Affordable teeth cleaning (50k VND scaling and polish)
- Braces and orthodontic care with follow-up support
- Clean, bright clinic per consistent reviewer accounts
- Mineral-salt air-polishing scaling method available
Points to weigh
- LIGHT manipulation (4.82/51): gift-incentive pattern inflates review volume
- No named doctors in any of 50 reviews
- Spam call complaint (1-star): unsolicited calls after visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 51 reviews
The staff were enthusiastic and friendly, and the doctor provided gentle and thorough advice.
I always get gifts every time I go there! =))
The dental clinic was clean, and I went there for a teeth cleaning and everything was fine. No problems.
The dental clinic is clean, and you'll receive a voucher for a teeth cleaning.
The dental clinic is clean, and the dentist is very attentive.
A reputable dental clinic, attentive doctors, and enthusiastic staff. 10/10 :)
The facility was clean, the staff were friendly and enthusiastic, and the doctor was gentle.
Our company is reputable, and the staff are very enthusiastic, friendly, and attentive to customers. They're great!
The service was great, the staff were very enthusiastic, and the children even received Christmas gifts.
I told you not to call because I didn't need your services, but you're calling too much. It's very annoying. Anyone who comes for work, please don't leave your phone number or you'll get called constantly!!!
Our shop is beautiful and bright, and every time I visit, there are gifts for the children.
I went to get my teeth cleaned and my rubber bands changed. Everyone was happy and enthusiastic.
not talking about quality but service is very bad had to wait for a long time even though had an appointment texted dentist no reply
Good service, my nephew got braces here and I feel very secure.
The TV ladies are very enthusiastic and friendly, so you can rest assured.
Excellent service, everyone is friendly and enthusiastic. Every time I visit, I get to take home a gift.
Excellent service, great experience, everyone was very cheerful and friendly.
The service was great, everyone was very friendly and enthusiastic.
Good service, you guys are very enthusiastic. I really like the new method of removing tartar with mineral salt blowing here, it's very clean.
Good service, friendly and enthusiastic staff, and a caring doctor.
Good service, great experience. The staff are very enthusiastic. Come and get gifts.
I got braces here, the doctor is very genuine and enthusiastic. The staff is very gentle and cute.
The service was excellent; the receptionists were very enthusiastic and friendly. Every time I visited, the receptionist always brought a gift.
Good experience, good service, very ok, everyone is very enthusiastic and friendly
Want the same for your own teeth? Send a photo and we will come back with a written quote from Athena International Dental Clinic - Long Bien.
Ask on WhatsApp