Patients
Reviews of ArtSmile Odontologia.
Santos, Brazil. 245 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Established multi-specialty Santos-region Brazilian dental clinic with 10 named CRO-registered dentists from UNICAMP, USP, UNIMEP. Operationally legitimate with strong team credentials but not configured for international dental tourism, with no English support, pricing transparency, or overseas-patient logistics documented.
Authenticity
8/10Baseline 9: real Santos region SP clinic, 10 named dentists with CRO/SP regulatory numbers verifiable, 245 reviews. -1 light review pattern (0 verified, all 5-star skewed). Final 8.
Treatment quality
7/10Baseline 8: multi-specialty team (oral surgery, prostho, endo, ortho, perio, pediatric), USP master's degree on staff, Invisalign provider, laser therapy. -1 light review-pattern halo. Final 7.
Cleanliness
7/10Baseline 7: established Brazilian CRO-regulated clinic but no equipment/JCI evidence published. Final 7.
Team
8/10Baseline 9: 10 named dentists with CRO/SP regulatory numbers, university degrees from UNICAMP, USP, UNIMEP, multiple specialties. -1 individual experience years not detailed. Final 8.
Price value
5/10Baseline 6: no public pricing, Brazil mid-tier dental tourism but Santos coastal city is not a primary tourism destination. -1 no pricing transparency. Final 5.
Tourist suitability
4/10Baseline 5: no English-language website confirmation, no airport pickup, Santos is a Brazilian beach city not a primary dental tourism hub. -1 not configured for inbound dental tourism. Final 4.
What comes up well
- 10 named dentists with CRO/SP regulatory numbers verifiable
- Multi-specialty team: oral surgery, prostho, endo, ortho, perio, pediatric
- USP master's degree, UNICAMP and UNIMEP university lineage
Points to weigh
- Reviews lack verification badges (0/50 verified) but content reads authentic - light pattern
- No English-language support, pricing transparency, or international patient logistics
- Implant brands and equipment not published on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 245 reviews
Excellent service! From reception to the dental appointment itself. Fantastic facilities!
Reply from the clinic
Hi Ana! Thank you for your comment! We're always here to help!! 😉
An excellent environment, all procedures and exams were explained thoroughly, offering various treatments.
Reply from the clinic
Rodrigo, thank you for your feedback and trust in us! It will be a pleasure to assist you! 🥰
Excellent experience from the reception service to the treatment with the dentist. I recommend it.
Reply from the clinic
Guilherme! Thank you for your comment and recommendation! Taking care of smiles is our greatest passion! 🥰🥰
I loved the clinic, pleasant atmosphere, everyone very polite and attentive, ample parking. I intend to start treatment there because Dr. René inspired a lot of confidence.
Reply from the clinic
Adriana, thank you so much for your comment! It will be a pleasure to have your daughter treated with us! Laura will be very happy! 🥰😀
Dr. Luana and Dr. Rafael are excellent professionals, attentive, as are the receptionists. I really appreciate the quality of care they offer and the affection they show my daughter. I recommend them.
Reply from the clinic
We are so happy to receive your message! Dr. Luana and Dr. Rafaela are truly dedicated to providing attentive care, and our reception team also values this special attention. It's a pleasure to care for your daughter with such affection. Thank you so much for the recommendation! 💙
I had an excellent experience at ArtSmile. From the friendly receptionists to the highly skilled dentists, the professionalism and teamwork create an environment where you immediately feel well looked after. As someone coming from abroad, I was quite impressed by how accommodating the team was in fitting all my needs into a limited timeframe - thank you. The organisation, care, and attention to…
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detail were truly second to none. I really wish the team continued success and growth, so that both I and many others can continue to benefit from the outstanding professional services this clinic provides.
Reply from the clinic
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience at ArtSmile. Our team always strives to provide attentive, well-organized care, especially for patients visiting from abroad with limited time. It means a lot to know you felt well looked after. We truly appreciate your wishes and look forward to welcoming you again! 🥰
Thank you so much for the excellent treatment and care; from the reception to the dental professionals who attended me!!! Each appointment was filled with comfort and dedication!!! I am very grateful to Artsmile Dentistry!!!! I highly recommend them.
Reply from the clinic
Hi Marli! We appreciate your trust! It's always a great pleasure to assist you! ❤️
It was perfect, from the moment the appointment was scheduled to the clinical care. A welcoming and humanized environment, attentive and well-prepared professionals.
Reply from the clinic
We are so happy with your feedback! It's gratifying to know that your experience, from scheduling to clinical care, was so positive. Our team is dedicated to providing a welcoming environment with attentive and well-prepared professionals. Thank you so much! 😍
Excellent service, from the cleaning staff and receptionists to the doctors, they are all very polite and attentive. I recommend them without hesitation! ♥️
Reply from the clinic
We are so happy with your feedback! Our team, from the entire staff to the doctors, values attentive and welcoming care. It's a joy to know you had such a positive experience. Thank you for the recommendation! 💕
It was wonderful, pleasant atmosphere, congratulations ArtSmile, Nivaldo loved the service 🦷 …
Reply from the clinic
We are so happy to hear that! It's a joy to know that Nivaldo enjoyed the service and felt comfortable in our environment. Thank you for your kindness and trust! 💙
I loved the cleaning with Dr. Rafaela! I highly recommend her.
Reply from the clinic
We're so happy to hear you enjoyed it! Dr. Rafaela does an excellent job. Thank you so much for the recommendation! 😍
The clinic boasts an excellent location, providing visitors/patients with a warm welcome and an impeccably comfortable and inviting environment! Best of all, you'll feel confident in the results, thanks to unparalleled care from highly qualified professionals using state-of-the-art equipment in the field of dentistry.
Reply from the clinic
We are so happy with your feedback! It's gratifying to know that our location, facilities, and welcoming atmosphere made a difference in your experience. We work with a qualified team and cutting-edge technology to instill confidence in every interaction. Thank you so much! 💙
Perfect service from the moment we arrived at reception with Renata and Ana, who are very attentive. Dr. Rene, Dr. Rafaela, and Dr. Pedro are extremely competent in their fields. We have complete confidence in them and highly recommend them.
Reply from the clinic
We are so happy with your feedback! Renata and Ana really take care of every detail at reception, and Dr. Rene, Dr. Rafaela, and Dr. Pedro are excellent professionals. It's a joy to know you have placed your trust in us. Thank you so much for the recommendation! 💙
Dr. Rafaela is an excellent professional, competent and very careful. And Renata Levy is super attentive and kind.
Reply from the clinic
Hi Luciana! I'm so glad you enjoyed your experience with us! The doctor is truly very dedicated! It's always a pleasure to see you! ❤️
A patient of Dr. Kelly, who, in addition to being an excellent, humane, and attentive professional, being at this new address was a real plus. The service at the clinic is impeccable; the receptionist is super helpful and direct in clarifying doubts. I recommend it to everyone.
Reply from the clinic
We are so happy with your review! Dr. Kelly truly stands out for her care and attention to each patient, and it's great to know that the new location has also made a difference. Our team always strives to offer clear and welcoming service. Thank you so much for the recommendation! 💕🥰
Dr. Rafaela is a wonderful orthodontist! An excellent professional! Competent, attentive, and caring with my children! I highly recommend her! And the reception staff are great too! Renata and Ana are very friendly!!
Reply from the clinic
How wonderful to receive a message like this! Dr. Rafaela truly takes special care, especially with the little ones. And Renata and Ana make all the difference in the reception area. Thank you so much for the recommendation and trust! 😍🥰
Wonderful clinic. On-site parking. Dr. Rafaela is excellent. I am over 60 years old and today I have a perfect smile and teeth, thanks to her work and encouragement. Thank you very much to Dr. Rafaela and the entire team.
Reply from the clinic
It's so special to receive a testimonial like this! Dr. Rafaela truly transforms smiles with dedication and care. What a joy to hear about your results and your satisfaction. We thank you from the bottom of our hearts for your trust in the entire team! 😍💕
I had an outstanding experience at Artsmile Odontologia. I replaced all my old amalgam fillings with modern white composite fillings and also had my gum retraction corrected. The transformation was incredible and much faster than I expected, completed in just a couple of sessions. Dra. Rafaella Passos took exceptional care of me throughout the entire process. She works efficiently, yet with…
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remarkable aesthetic precision. You can clearly see that she has a true passion for restoring beautiful, natural smiles. The results look natural, refined, and beautifully balanced. I am truly impressed. For those coming from abroad: you can schedule a check-up for approximately USD 60, during which they carefully evaluate your situation, provide a detailed quote, and create a clear treatment plan. It’s very transparent and professional. And honestly, Santos is an incredible place to stay. Beautiful beaches, great restaurants, and a relaxed atmosphere. Combining high-quality dental treatment with a pleasant trip to Santos makes it an even better experience. I highly recommend Artsmile, Dra. Rafaella Passos and her team to anyone looking for top-level dental care with genuine attention and aesthetic excellence. Thank you so much.
Reply from the clinic
Thank you so much for such a detailed and thoughtful review! It’s incredibly rewarding to know that your experience—from the treatment results to the overall organization—met your expectations. Dra. Rafaella Passos truly combines efficiency with a strong aesthetic eye, and your transformation reflects that care and precision. We’re also glad the transparency and planning made your journey smoother, especially coming from abroad. It means a lot to us that you’d recommend both our team and the experience in Santos. We truly appreciate your trust and look forward to welcoming you again! 💙
Very attentive and the place is super nice and comfortable!!
Reply from the clinic
It's great to hear about your experience! We value attentive service and a comfortable environment for each patient. Thank you so much for your kind words! 🥰
I would like to thank everyone at Artsmile Dentistry! For the attention, kindness, and welcoming attitude of the administrative assistants Renata and Ana. And my special thanks to Dr. Gabriella Momesso, who listened attentively and compassionately to my clinical condition, and based on this understanding, established a safe, efficient, and high-quality treatment program. Dr. Gabriela, thank you…
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very much, and may God always bless you! My gratitude!
Reply from the clinic
We are immensely grateful for your kind words and your trust in our work. We are happy to know that you felt welcomed by Renata, Ana, and especially by Dr. Gabriella Momesso, whose humanized care and individualized planning are essential values at ArtSmile. You can always count on our team. 💙 Thank you so much for your message!
I have been a patient for over 10 years and I recommend the professionals, service, and facilities.
Reply from the clinic
Hi Carol! Thank you for your trust over these past 10 years!! You can always count on us! 🥰🥰
Impeccable service! From the first contact, I was very well received by Renata and attended to by Dr. Rafaella Passos. All the professionals are excellent, and so is the clinic! I highly recommend it!
Reply from the clinic
Hi Fernanda!! Thank you for the recommendation and such positive words. We are happy to hear about your experience with Renata, Dr. Rafaella Passos, and our entire team. Thank you so much for your trust! 💙
I was well attended to by the receptionist Renata. And Dr. Rafaela, very attentive, answered all my questions. Congratulations, they have my Fetbac!
Reply from the clinic
Hi Celso! Thank you for your feedback! It will be a pleasure to take care of your smile! Count on us! 🥰
I've known Artsmile for 8 years. The service is always impeccable: from the secretaries and assistants to the dentists. They are all very attentive, kind, sensitive, clear, and highly competent. In addition, they offer all specialties and excellent facilities for basic examinations. Another distinguishing feature of the clinic is the use of Invisalign for orthodontic treatments: my children use it…
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and the results are excellent. Congratulations to everyone!
Reply from the clinic
Response from the owner Edited 2 months agoWe are immensely grateful for your trust over these past 8 years! 💙 It's a joy to know that our professionals, complete facilities, and treatments, such as Invisalign, have made a difference for you and your children. Thank you so much for recognizing the ArtSmile Dentistry team! 🥰💕
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