Patients
Reviews of Alpha Dental Mount Austin.
Johor Bahru, Malaysia. 79 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 79 reviews
Had to make an emergency visit to fix my chipped veneer. Previously did cleaning and it was so awesome. The lady doctor is so gentle and communicated clearly on the process. …
I like this alphadental clincic doctor Chong was gentle and skillful you will feel slight pain when he do scaling & polishing or filling of the tooth
Visited Dr Sia on recent trip for scaling & polishing service….she has so much of patience on me as I have a very sensitive throat while doing dental care process. Also recommended a friend to see her today and be coming to visit her again in my next dental care due date. Thanks once again to you Dr Sia 🙏🏻 …
Very good happy with this dental clinic doctor here especially is Doctor Sia .
Never regret coming at all. The process and treatment was painless with my bad condition of teeth.. DR. S'ng made the whole event totally uneventful!!! Will come back again for my maintenance.. strongly recommend!!!
First time visit. Dentist here is very professional and detailed in cleaning. Will definitely come back again. Thank you!
Staff is friendly and patience to explained and answer all the queries. Dental Surgeon also very professional and to inform what is going on.
This is my third time visiting Alpha Dental Austin this year, and every visit has been great. Dr. Sia Jia Chyi is really attentive and gentle—she has a very good technique. I had my wisdom tooth removed here and was surprised that it didn’t hurt at all, even after. I also did scaling and polishing, and it was a smooth experience. One thing I really appreciate is that there’s no waiting around—if…
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f you make an appointment, they stick to it. They’ve never postponed or delayed me, and everything runs very smoothly every time. The environment is clean and comfortable. They provide drinking water outside, and there's even a TV on the ceiling so you can watch YouTube while getting treated—it really helps take your mind off things if you're feeling nervous. I also asked for advice on teeth cleaning and braces/alignment, and they explained everything clearly without charging me extra, most importantly no hard sell too. Prices are very reasonable, and overall, I’ve had good experiences here every time. Would definitely recommend if you’re looking for a solid dentist in JB.
Reply from the clinic
Dear Zhi Shin, Thank you for your great review. We look forward to serve you again. Sincerely, Alpha Dental Mount Austin
Doctor Chong yi yang is very patient and skilful with the handing of my teeth polishing and ems , love the handling and results of my teeth , definitely will come back for more
Reply from the clinic
Hi Ben Lee, Glad you had a great experience! Thank you for kind word.
Experience doctor with good explanation and resolve the issue quickly
Reply from the clinic
Hi A O, So glad you had a great experience!
Awesome experience doing whitening. Patient staffs and very friendly Dentist. Thank you!
Reply from the clinic
Hi Melissa, Thank you for your kind words!
Managed to get a last-minute appointment and was pleasantly surprised at how quickly and smoothly everything was arranged. The staff were friendly and efficient, and the clinic had a clean, comfortable atmosphere. The service was professional, and I felt well taken care of throughout the visit. Overall, a great experience – highly recommended!
Reply from the clinic
Hi Allen Walker, Thank you for your kind words. We truly appreciate your support.
Came for dental cleaning and wanted to try the EMS system. Was attended by Dr Sia who explained the experience to me. Assessment was through and I also requested her to do the depth probing to see if the gums pockets have formed. Everything was fine very professionally. Counter staff was very attentive as well. Will recommend others to try. Update: I returned to investigate the possibility of…
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of dental cavities in Jun 25. The investigation was done very carefully with several X-rays and some other tests. Dr Sia also spent a long time educating me about my x-rays and what it means. In the end, Dr suggested using a remineralisation approach to arrest or reverse the cavity development. I think this is sound as the decay was not very serious. Post procedure: The clinic responded promptly over Whatsapp when I had other questions about my home treatment. This was helpful and reassuring.
Reply from the clinic
Hi Cynthia Lau, Thank you so much for choosing EMS for your treatment. We're really glad you had a great experience, it means a lot to us. Looking forward to seeing you again!"
Dr Sng is very professional and patience. She explain the procedures and share on the examination details. Really very pleased with the service here. The counter staff are extremely helpful and kind to help us settled a fines issue. This is out of their job scope. Awesome!!
Reply from the clinic
Hi Susan Lim, Thank you for your feedback! We're glad your visit went smoothly. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know.
Dr Sng is very patient and nice! The place is very nice and pleasant too! Will come again !
Reply from the clinic
Hi Jae Jae, Thank you for your feedback! We're glad your visit went smoothly. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know.
Did my Scalling & polishing, must say im fully satisfied and glad i came here today, Dr Sia is exprience and professional dentist. Everthing was a breeze definitely recomended.
Reply from the clinic
hi Bash Capuco, Thank you for your kind words! We're happy to hear your visit went well and truly appreciate your continued trust in our care. Looking forward to seeing you at your next appointment!
2nd time here to do my scaling, highly recommended. Staff also very friendly.
⭐️⭐️⭐️⭐️⭐️ Wonderful Experience with Dr. Sng Chin Yine at Alpha Dental (Austin Heights) …
Dr Sia and her assistant was very professional and took pride in her work. I went for a clean, and she was very patient at explaining how to upkeep my teeth. The clean was also very thorough and was not as painful as expected. Thank you very much.
Front desk was very friendly. And the doctor was fast and was very accurate with his work and is very considerate
Went for teeth whitening. Dr. Sia is extremely gentle, patient and carefully explained the details. Overall experience was awesome! Will come again
Well done for polishing and scaling from Dr S’ng & will definitely come back for services.
I love the service and environment of them. Will definitely visit them for next treatment
Thank you Dr S’ng. I love her detailed explanations and the environment there. Will definitely recommend her to my friends
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