Patients
Reviews of Alpha Dental Clinic.
Johor Bahru, Malaysia. 79 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 79 reviews
Dr. Tan Yuan Yang was very patient! His skills were also excellent! I'm very satisfied and will definitely choose him again if I need his services in the future.
Reply from the clinic
Dear Ma Niu Bi, Thank you for your positive review. It's a pleasure to have had a pleasant experience with Dr. Tan Yuan Yang. Thank you again for your recommendation! Best wishes for your health! Aierfa Dental Center Team
Good environment but not suggesting to visit this clinic. Bring my friend here last week , he experienced worst symptoms after scaling now he need to remove the tooth which is no issue. Not recommended.
Reply from the clinic
Response from the owner Edited 3 months agoDear Men, we regret that you had an unpleasant experience at our clinic. We would like to understand your concerns in more detail. If you are able to come back, we can arrange for a senior doctor to assist you and address the issue. Alternatively, please feel free to contact us at 018-401 8688. Thank you
I have a terrible experience after visit the clinic and diagnosed, my tooth became worst and found small cracks. I already cancel my next appointment and my friends too , the respond from clinic is not acceptable. My strong recommendation dont visit this clinic. 😡
Reply from the clinic
Response from the owner Edited 3 months agoDear Krishna Moorthy, we regret that you had an unpleasant experience at our clinic. We would like to understand your concerns in more detail. If you are able to come back, we can arrange for a senior doctor to assist you and address the issue. Alternatively, please feel free to contact us at 018-4018688. Thank you
I'm so grateful to Dr. Tan Yuan Yang for helping me with several dental issues. I arrived at the clinic at 5 PM without an appointment the first time, but Dr. Chen and the staff worked overtime to immediately relieve my toothache and perform root canal treatment. I'm incredibly thankful. I originally wanted to see a specialist dentist for root canals, but the waiting time was two months, so I gave…
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up that idea and had Dr. Chen do it all smoothly. Later, I discovered two more teeth had cavities, and Dr. Chen performed three root canals on those as well, all of which were done very well. I'm very grateful to Dr. Chen for his friendliness, kindness, patience, and extensive experience. The receptionist was also very friendly.
Reply from the clinic
Dear Koojulie Koojulie, We are delighted to know that our team—especially Dr. Tan Yuan Yang—was able to … More
Dr. Teh Khai Shan (dentist Zheng Kailin) is very professional, explains things clearly, and puts you at ease. 😊 …
Reply from the clinic
Dear Wai Ming Sheng, Thank you for your positive review. It's a pleasure to have had a pleasant experience with Dr. Teh Khai Shan. Thank you again for your recommendation! Best wishes for your health! Aierfa Dental Center Team
Dr Ang Ai Ling is professional and everything clearly. I felt at ease.
Reply from the clinic
Dear Ooi Guat Kheng, Thank you for your positive review. It's a pleasure to have had a pleasant experience with Dr. Ang Ai Ling. Thank you again for your recommendation! Best wishes for your health! Aierfa Dental Center Team
I went to Alpha Dental twice to fix my son’s teeth and spent over RM500, but unfortunately Dr. Gary didn’t manage to help. Instead of focusing on the current issue, the doctor kept mentioning other treatments. In the end, my son’s problem was still not solved and he had to go for a tooth extraction. Very disappointed with the service and experience.
Reply from the clinic
Response from the owner Edited 3 months agoDear Chris Teo, we regret that you had an unpleasant experience at our clinic. We would like to understand your concerns in more detail. If you are able to come back, we can arrange for a senior doctor to assist you and address the issue. Alternatively, please feel free to contact us at 018-401 8688. Thank you
Great service by Dr Teh. Great explanation and easy understanding
Reply from the clinic
Dear Ms Lee Chuey Ee, Thank you for your great review. … More
Dr Tan are very professional , skillful and gentle . Appointment are well managed and communicated effectively
Reply from the clinic
Dear Ms Pei San Leong, Thank you for your great review. We are glad that Dr Tan Soon Teik exceed your expectation. We will convey your feedback to Dr. Tan! Thank you again and stay safe. Sincerely, Alpha Dental Team
Dr. Gary was incredibly patient and attentive, making me feel very safe. He also explained things to me in detail, ensuring I understood my situation perfectly. I wish Dr. Gary continued success in his field. I will definitely recommend him to my friends; his service and professionalism are truly outstanding!
Reply from the clinic
Dear Zuer Yap, Thank you for your kind review. It's a pleasure Dr. Gary had a pleasant experience with you. Thank you again for your recommendation! Best wishes for your health! The Alpha Dental Center Team
Dr Gary is very professional and explain things clearly. Good service Thank you
Reply from the clinic
Dear Helen Goh, Thank you for your great review. We are glad that Dr Gary exceed your expectation. We will convey your feedback to Dr. Gary! Thank you again and stay safe. Sincerely, Alpha Dental Team
Dr Ang Ai Ling are very professional, skillful and gentle. The dental nurses and receptionist are efficient and professional. Clean and tidy environment. The front desk Samantha service was great too. Highly recommended
Reply from the clinic
Dear See Hoo Yeo, Thank you for your great review. We are glad that Dr Ang Ai Ling and her treatment teams exceed your expectation. We will convey your feedback to Dr. Ang! Thank you again and stay safe. Sincerely, Alpha Dental Team
I hv done my upper left molar filling multiple times with other dentist at other clinics, it keeps dropping by no reason. …
Reply from the clinic
Dear Pik Wah Yeam, Thank you for your wonderful review. We are delighted to hear that Dr Teh Khai Shan was able to meet your expectations and address your dental concerns effectively. It’s always our aim to provide a comfortable and fear-free experience for our patients, and we’re glad that we could achieve this during your visit. We will be sure to share your kind words with Dr Teh Khai Shan, who will be thrilled to know she helped make your visit a pleasant one. Thank you again for your trust and support. Sincerely, Alpha Dental Team
Clean.and tidy environment....Dr Teh is gentle and patient in explaining. Feel at ease. Samantha is approachable and friendly. Overall pleasant experience.
Reply from the clinic
Dear Tock Devon, Thank you for your great review. We are glad that Dr Teh Khai Shan and her treatment teams exceed your expectation. We will convey your feedback to Dr. Teh! Thank you again and stay safe. Sincerely, Alpha Dental Team
I would like to share that Samantha is very friendly, patient and professional while serving customers. This make me keep coming back. Thanks to Samantha for her excellent service.
Reply from the clinic
Dear Beng Heng Chan, Thank you so much for your kind words! We’re delighted to hear that Samantha’s … More
The service is very good. Dr. TanYuan Yang is very professional and gentle.
Reply from the clinic
Dear Nora Wu, Thank you for your kind review. It's a pleasure to have had a pleasant experience with Dr. Tan Yuan Yang. Thank you again for your recommendation! Best wishes for your good health! Aierfa Dental Center Team
Unprofessional dentist. I spent RM280 for the EMS Airflow Oral Spa, which the dentist claimed would be a painless treatment — but it was still painful. After the scaling and polishing, my gums became sensitive and developed multiple ulcers. A few days later, the condition worsened, and my mouth even started bleeding. Won’t revisit again. 😤
Reply from the clinic
Response from the owner Edited 3 months agoDear A L, we regret that you had an unpleasant experience at our clinic. We would like to understand your concerns in more detail. If you are able to come back, we can arrange for a senior doctor to assist you and address the issue. Alternatively, please feel free to contact us at 018-401 8688. Thank you
It was my first time here. Dr. Tony is good and professional. Overall quite good service here, highly recommended
Reply from the clinic
Dear Shirley Sek (RuiRui), I'm really glad to hear that our team, particularly Dr Tony , has taken good care of you, making your treatment experience amongst others a pleasant one. We look forward to your next visit, have a good day. Regards, Alpha Dental Team
Good experience with Dr Ang Ai Ling for doing an overlay!
Reply from the clinic
Dear Adam Goh, Thank you for your great review. … More
Dr Gary was very accommodating and careful when cleaning the teeth. he also provided proper feedback of how to improve how I brush my teeth in the future
Reply from the clinic
Dear c3l3st, Thank you for your great review. We are glad that Dr Gary Sih exceed your expectation. We will convey your feedback to Dr. Gary! Thank you again and stay safe. Sincerely, Alpha Dental Team
Dr Gary was a very nice and kind doctor who explained things well
Reply from the clinic
Dear Selene, Thank you for your great review. … More
Located in Bukit Indah. The staff and doctor is friendly. Easy communication via WhatsApp for appointment. Started on time and results were good. Definitely coming back
Reply from the clinic
Dear Mahendran Raju, Thank you for your 5 star review. I'm glad that we surpassed your expectations, and we shall strive further improve to serve you better in future. Regards, Alpha Dental Team
The facilities are nice and Dr Tay was very good at explaining my tooth conditions and what is needed to improve. Overall very good experience
Reply from the clinic
Dear Lo Bo, I'm really glad to hear that our team, particularly Dr Tay Kai Ling , has taken good care of you, making your treatment experience amongst others a pleasant one. We look forward to your next visit, have a good day. Regards, Alpha Dental Team
Dr Tay is very professional , give good advice and detail explanation.
Reply from the clinic
Dear Cyn T, I'm really glad to hear that our team, particularly Dr Tay Kai Ling , has taken good care of you, making your treatment experience amongst others a pleasant one. We look forward to your next visit, have a good day. Regards, Alpha Dental Team
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