Patients
Reviews of 32 Dental | Dentista en Madrid.
Madrid, Spain. 90 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 90 reviews
This is by far the most professional dentistry that I have ever gone to. They explain everything very well, give clear instructions of what to look out for in the future. If you’re a returning customer they are extremely prepared with notes from your previous visit. The two women are vey friendly and fun to talk to! 10/10 will be recommending to my friends and family.
Reply from the clinic
Thank you Brandon! We're very pleased to read comments like this - you help us grow our business and improve the service and treatments ;) 32Dental
Amazing experience with very professional staff who also speak english! They explained everything clearly and worked up an amazing job!
Reply from the clinic
Thank you Michelle! very happy that we could solve your problem on the same day and that you value our service. See you soon! ;) 32Dental
I have been coming here for years - even now that I'm living in the USA, when I visit Spain, I come. The professionalism, their attention to detail, and their ability to never up-sell, but do what is right is amazing. I'm a life-time …
Reply from the clinic
Thank you for your kind words Spencer! We are so glad to see you come back every year and know that you value our service. See you soon ;)
I had a root canal, it still hurts, I went back for another checkup, they didn't do anything, bad care, change of appointments, terrible, I didn't like it at all, I won't go back nor recommend it to anyone
Reply from the clinic
Hi Ivan, we've reviewed your case and see in your records that you came in for an emergency appointment, where the pain was resolved and the treatment was satisfactory. We also saw that you had several teeth with very deep and urgent cavities that needed treatment. We've been contacting you for months to continue your treatment, and after several cancellations and missed appointments, it's understandable that you're still in pain. Your review is very unfair, as we've been concerned about you the whole time, but if you don't respond and don't attend your appointments, the problem will persist. We hope you'll reconsider. Best regards, 32Dental
Best dentist ever!! Sofia and Alex are a wonderful team; utterly professional with a friendly manner that puts you at complete ease. Impeccable practice too with state of the art equipment and tech. And if none of that persuades you, they play the Star Wars theme for mood music. I’ve got to have a filling and two cavities fixed next week; and I’m looking forward to it! 🤷🏼♂️🤣
Reply from the clinic
Thank you for your review Stephen! It motivates us to keep up the good work and glad to know you like our music choices! ;) See you soon- 32Dental
Dr. Callow and her staff were super sweet and attentive! They made me feel less anxious about my appointment since I haven’t been to the dentist in quite a long time. Everyone speaks English there so the language barrier made my experience less nerve-wrecking. She was thorough with the procedures I would need to do and I’ve booked my next appointment. I cannot recommend her enough! 10/10!
Reply from the clinic
It was a pleasure treating you Hessa, thank you for your kind words. See you soon! 32 Dental ;)
There are places that change your perspective on things, and this is one of them. The treatment was excellent from the very first visit, with a detailed explanation of your condition. …
Reply from the clinic
Thank you so much for your review, Belén! It helps us continue to grow and improve. We're happy to know you value our work and our close relationship with our patients. See you at your next appointments ;) 32Dental
Amazing service. Very satisfied. Booked a visit on a very short notice. Both the doctor and the dental hygienist speak perfect English. Very careful and diligent with the treatment.
Reply from the clinic
Thank you for your review Sylwia.It helps us reach other english speaking patients who need treatment while travelling. Very glad that we were able to fit you in last minute and could solve your problem ;) 32Dental
Fantastic experience! They squeezed in day of for an emergency root canal and the procedure went great. Really good English speakers as well!
Reply from the clinic
Hi Nathan! Thank you for taking the time to write about your experience and glad we can solve your problem on the same day and you can enjoy your holiday! -32Dental :)
From the first day I went to the clinic, I was impressed by the exceptional professionalism and compassionate care I received from Sofía and her entire team. I am delighted with the attention I received; I'm so glad I found her.
Reply from the clinic
Hi Elena, thank you so much for your review. We're glad to hear that our team was able to help you and that the whole process went smoothly. Best regards.
Happy and satisfied with the visits I've made. After several years of searching and changing dentists, I think I've finally found the right one :) Thank you, Sofia and Alejandra!
Reply from the clinic
Hi Javier, thank you so much for your review and for sharing your experience. We're glad to hear our team was able to help you. We'd be delighted to welcome you back whenever you need us. Thank you!
I've been delighted with this clinic since day one. A team of highly trained professionals and always the most attentive service from everyone. I recommend it 100%.
Reply from the clinic
Hi Fatima, thank you so much for the review and for recommending us. We're so happy to know that you were pleased with the team and the service. Best regards!
Extremely thorough, nice dentists who explained everything they did and attended me as soon as I entered the door. Excellent service! Edit: after many months of attending, still just as happy as my first appointment! Thanks to everyone at 32Dental!
Reply from the clinic
Thank you very much for your review, it helps us keep growing and motivates us to do a good job. Hope to see you soon on your next check-up!
They always treat me very well and leave my teeth spotless. Before deciding to have treatment here, I went to several dentists to evaluate options, and this was the best. I'm so glad I decided to have my treatment here because the results have been incredible.
Reply from the clinic
Good morning Carlota, Thank you so much for your review. It's important for us to know that you're happy with the treatment you received. Thank you for sharing your experience at our clinic!
Amazing dental professionals. I've always been afraid of dentists, and they're the ones who have changed that. Thank you!
Reply from the clinic
Thank you so much for your comment, Noé! We're glad we made your visits to the dentist a pleasant experience. We hope to see you at your next appointments ;) -32Dental
A very good experience. First checkup for free, including x-rays. My spouse & I went to Dr Sofía Callow, and we are happy with the treatments we received. Staff is also very welcoming and nice.
Reply from the clinic
Thank you Eran! your reviews help us move forward and provide the best care, we will hopefully see you on your next check-ups! ;) -32Dental
I can’t say I love going to the dentist but I felt very comfortable the whole appointment! The whole office speaks both English and Spanish, and during my first appointment they had time to clean my teeth and fix a cavity I was worried about. Very reasonably priced as well.
Reply from the clinic
Thank you for your kind words Merel! We know going to the dentist is often scary, glad that you felt comfortable. See you on your next check-up! :) -32Dental
Amazing service from the team at 32 Dental yesterday. Getting an appointment was really efficient and they're always so helpful and friendly during them.
Reply from the clinic
Thank you Kirsty! We like to keep a close eye on our patients so your dental health is on point during your orthodontics treatment! Keep up the good work! ;)
I was delighted with Dr. Callow; I've never been treated so well. It didn't hurt at all, and she made me feel very comfortable!
Reply from the clinic
Thanks for your review, Isabel! See you at your next reviews! :) -32Dental
Very good care. I lost a front tooth and the doctor fixed it with a screw right away. It didn't hurt at all; Dr. Callow did a great job. I'll get my permanent braces done again. Thank you.
Reply from the clinic
Thank you so much for your review, Jesús! We strive every day to provide the best solution! Your perfect smile is getting closer ;) -32Dental
Dr. Sofía Callow was EXCELLENT. I had some inflammation in my gums and she was able to discern what exactly was going on with my case, and came up with a thorough treatment plan. Her approach is gentle and meticulous. And of course, she speaks perfect English! As an expat, being able to communicate my needs in my native tongue is always so helpful, as it’s easy to feel anxious in these types of…
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situations. Additionally, the administrative staff is very friendly and helpful. I highly recommend Dr. Sofía Callow and 32Dental.
Reply from the clinic
Thank you for your review Cyrene! We know going to the dentist is often scary, that is why we try to explain everything with x-rays and pictures. See you on your next check-up! -32Dental
My visit to this dentist's office was truly exceptional, all thanks to the dentist and her assistant. The quality of service was outstanding, with crystal-clear instructions, a remarkably caring and gentle approach, and an abundance of empathy. They went above and beyond to ensure my comfort and explained every detail with precision, leaving no room for confusion, this remarkable service came at…
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great value for money. I recommend this dental team for their exemplary care , professionalism and affordability.
Reply from the clinic
Thank you for your review Paul! We enjoy very much what we do and it is great that our patients can see that. See you very soon! :)
The best dental clinic I've ever been to. Super friendly and professional staff who clearly enjoy their work. Going to the dentist is such a pleasure! 100% recommended
Reply from the clinic
Thank you so much for your comment, Sofie! We love seeing patients committed to their oral health, and we hope to see you at your next appointments ;) -32Dental
Super friendly staff, multilingual, and very professional. They cleared all the questions I had during the consultations and without even charging (for the first time). …
Reply from the clinic
Thank you for your review Johnny! looking forward to your new smile ;)
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