Patients
Reviews of 24Seven Dental Care.
Ho Chi Minh City, Vietnam. 62 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
HCMC District 3 clinic directed by oral and maxillofacial specialist Dr. Linh (named by 15+ reviewers, multi-year patients, foreign visitors). Same-day digital crown fabrication confirmed (Heidi Bui, Australia). Insurance accepted (PTI, Insmart). Serious treatment failure: Mundi Ua — gum injury during treatment, wrong medication applied, 6 failed 2-hr sessions before abandoning to another clinic (Heavy -3). Elena Springer rough cleaning (gum bleeding). B.A.P: undisclosed add-on charges (cleaning + X-ray added without consent). Assistant performing cleaning without disclosure.
Authenticity
6/10Real website present. 4.79 with visible negatives — no near-perfect deduction. No seeding patterns detected. Multiple independent foreign and domestic reviewers with varied detail. Score: 6.
Treatment quality
4/10Same-day crown (digital scan + fabrication in 4hrs). Implants, braces, 4-wisdom extractions. Mundi Ua: gum injury, wrong medication, 6 failed 2-hr sessions — abandoned to another clinic (Heavy -3). Elena Springer: rough cleaning, excessive gum bleeding (Light -1). Score: 4.
Cleanliness
8/10Described as luxurious, modern, 5-star hotel level. Ross Foster: X-rays visible on large monitor. Consistently clean. Score: 8.
Team
7/10Dr. Linh highly praised for skill, patience with difficult wisdom teeth. Dr. Tam and Dr. Van named. Staff attentive. B.A.P: forgotten appointments, dentist not reviewing records before treatment. Assistant doing cleaning without doctor present or disclosure. Score: 7.
Price value
6/10Insurance (PTI, Insmart) accepted. B.A.P: cleaning and X-ray added to consult visit without prior consent, charged separately. 'Reasonable' cited by several reviewers. Score: 6.
Tourist suitability
8/10HCMC primary hub, Hai Ba Trung location. English spoken confirmed. Foreign visitors: Australian (same-day crown), US, UK. Score: 8.
Points to weigh
- Mundi Ua (1-star): gum injury + wrong medication during treatment; 6 sessions failed over 2hrs each before switching clinics — serious treatment failure
- B.A.P (4-star): undisclosed add-on charges (cleaning + X-ray added without consent during implant consult)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
Dr. Linh's experience and skills are 100/10, and the supporting dental team is equally good. However, many points are deducted for the consultation and customer care services: 1. Forgetting patients' dental check-up appointments, neglecting to proactively follow up and remind patients, causing them to miss several appointments. 2. Unclear consultations regarding treatment costs, only quoting one…
Read the rest of this review
e service, then adding multiple services upon arrival without asking for the patient's consent, and then charging extra for additional services. For example: a patient inquired about the price of an implant, but was quoted one price. The patient then went for a teeth cleaning without asking for their opinion, and was charged extra for X-rays without being informed. Finally, the price for implant + teeth cleaning + X-rays was charged separately. 3. Internally, the clinic did not closely monitor the patient's treatment details. After a check-up and scheduling a second treatment, the dentist did not review the patient's records but instead asked for details from the patient without providing clear explanations.
Reply from the clinic
24SEVEN DENTAL would like to sincerely thank you for your feedback.
I visit this city, and got very good service from this dental office. I am very pleased, and wish to invite you to visit thus location for great dental work at a great price! I will return if more work should be needed. I give it 5 stars!!
The doctors were very dedicated, careful, and attentive to the patients, even while extracting teeth.
Very professional operation. Lovely and clean and great staff. English spoken!
Wow. Was impressed with the skills. Zero paid and very thorough work! Could not recommend them enough. The best dentist experience I've had in my life. A+! THANK YOU!
Dr. Linh and the dentist were very enthusiastic! The dentist had excellent tooth extraction skills! He extracted my wisdom tooth in just 3 minutes!
This place is very okay, friendly staff, highly skilled doctor Linh extracted teeth very quickly. Had 3 extracted, will probably have the last one extracted in a few months
Reply from the clinic
24Seven Dental Care thanks you for your positive feedback and positive experience. We look forward to serving you and your family in the future.
From security, reception, service, doctor, everything is ok. I use Insmart insurance without any cost, the technician is very careful in every step. Although it is a bit sore, it is bearable.
Reply from the clinic
24Seven Dental Care would like to thank you for your positive feedback and positive experience with our services. We look forward to welcoming you back and providing dental care as soon as possible.
Such a great dental clinic!!! Super modern and clean place with professional dentists. I got my wisdom tooth removed here today, and surprisingly it didn’t hurt at all. Recommend for anyone looking to get their teeth cleaned up or any additional services.
Reply from the clinic
Thank you so much for sharing your wonderful feedback.
The doctor who worked for me is very good, I had some services done here such as braces, wisdom teeth extraction. Good customer care, clean facilities. Reasonable cost, no rip-off.
Dr. Linh gives enthusiastic advice, good expertise, good dental service, 10 points
Thank you for providing all levels of service to me and my family. We are all kept healthy because of the work you do day in and day out!!! Nice place...nice dentist. Thanks Dr Linh and his team
Convenient location, modern facilities and equipment, enthusiastic consultants, reasonable prices compared to the center of SG, quick and easy insurance guarantee support staff, just sign and go home. Will come back to support 👍 …
THIS PLACE IS GREAT!!!! NƠI NÀY TUYỆT VỜI!!!! You can see X-rays on the big monitor...😉 VERY modern equipment. And priced very reasonable!🥰 …
I went today, the dental clinic was clean, the staff and doctors were enthusiastic and skilled. Using PTI insurance directly saved me money, and I'm very satisfied. I've recommended it to my friends and colleagues.
Reply from the clinic
24SevenDentalcare sincerely thanks our valued customers for their positive reviews. We hope to serve you even better in the future
Doctor Linh is very dedicated, and the staff are enthusiastic.
The dental clinic provided excellent service, Dr. Linh was very kind, and the receptionist was lovely.
Just had my wisdom tooth (a large one) removed and obviously, it was going to hurt. Fortunately, with Dr. Linh's anaesthetic skills, it was less painful, able to add more when necessary to reduce/eliminate the pain. The communication was good to indicate when there was pain. Overall, a nice exp which I have to do again for my other side.
I used the service at the dentist, the tooth extraction was very good.
The clinic has excellent service, is very clean, and the doctors are very attentive.
The clinic is modern, and Dr. Linh is very skilled. I've been seeing her for many years and I'm very satisfied.
The service here is very good. I made an appointment on time and went in right away. The staff is enthusiastic. The doctor also examined and consulted for free before doing the procedure. The space is clean and hygienic. Thank you Dentistry
Clean, modern dental clinic; dedicated, attentive doctor; very friendly and lovely staff. Next time I will definitely come back to the dental clinic and will recommend it to friends and relatives.
Extremely good service, super attentive doctor. I made an appointment in advance and didn't have to wait. Overall, there's nothing to complain about. Highly recommend!!!
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