Reviews of 14-85 Dental Spa.

pressured me to make advance payments and didn't facilitate the refund process. I had to go to the branch manager for an evaluation, but she was extremely rude and dismissive, only softening her tone when I informed her the conversation was being recorded. In fact, I'm afraid she'll examine me after the incredibly rude way she treated me over the phone. Her attitude was extremely disrespectful, and I wouldn't recommend this clinic at all. After posting this review, the clinic responded with a generic message requesting contact via email. However, I had already sent multiple formal requests via email and WhatsApp without receiving a response. To date, I still haven't received clear, written information about the refund procedure, which isn't detailed in the contract either. Additionally, due to the poor treatment I received, on December 30th I requested that my appointment with the branch manager be canceled. And today, January 8th, they still asked me to confirm the appointment, as if it were my obligation to attend despite the terrible treatment I received from the woman. They don't allow written communication by any means, and there's no response. If you can avoid this place, you'll truly save yourself a lot of trouble, because the cost is completely unjustified by the service and the treatment. Paying millions only to be yelled at on the phone and interrupted just for asking a question they obviously need to answer: "What is the process for requesting a refund?" It's unacceptable.

diagnosis, the steps to follow, and her recommendations. If you're looking for someone professional and compassionate, she's the one.

staff demonstrates friendliness, helpfulness, and a genuine service-oriented attitude. The welcome process is quick, clear, and very well coordinated, making the patient feel comfortable and valued from the moment they walk in. One aspect that deserves special mention is the spa-like treatment before the appointment, which provides a sense of relaxation and well-being rarely found in the dental sector. Without a doubt, this touch is a 100 out of 100, as it completely transforms the traditional experience of a visit to the dentist. During the procedure, the attention was highly personalized, dedicating the necessary time to each stage of the treatment, without rushing, and with clear explanations, which fosters confidence and peace of mind. There is a clear patient-centered approach, respecting their pace and needs, something that is not always found these days. I want to especially highlight the extraordinary work of Dr. Mireya Rodríguez Forero, who demonstrates not only a high level of knowledge and experience, but also admirable human qualities. Her professionalism, attention to detail, and commitment to excellence make the procedure completely safe and satisfying. Dr. Rodríguez inspires confidence at every step, which makes a significant difference in the patient experience. Another outstanding point is the use of cutting-edge technology, truly innovative and, from my personal experience, unlike anything I've seen before on the market. I have had the opportunity to visit virtually all of the existing competitors, and I can say with complete certainty that there is nothing on the market that compares to what Dental Spa de Bogotá offers in terms of equipment, techniques, and results. This combination of advanced technology with top-level human talent is, without a doubt, one of its greatest strengths. In conclusion, Dental Spa Bogotá – Salitre offers a comprehensive, top-tier experience: excellent service from reception onward, procedures performed with dedication and precision, cutting-edge technology, and exceptional patient care. It's a place that redefines the concept of dental care, and I wholeheartedly recommend it to anyone seeking quality, innovation, and a truly superior experience.