Patients
Reviews of Win Smile International Dental.
Hanoi, Vietnam. 197 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Win Smile International Dental is a well-established multi-branch network in Hanoi with a strong track record serving international tourists across cosmetic, implant, and general dentistry. Reviews consistently highlight honest clinical advice (recommending against unnecessary treatments), English-speaking staff, and competitive pricing with premium materials including Straumann implants and Emax veneers. No JCI or ISO accreditation is verified, and 0 verified reviews on a 197-review pool is a minor flag, but the specificity and variety of review content supports genuine patient volume.
Authenticity
7/10Baseline 8: website, named doctors, 197 Google reviews with varied specific content. -1 for 0 verified on 197-review pool. Final 7.
Treatment quality
7/10Baseline 7: premium brands (Straumann, Emax, Lava 3M), positive outcomes across extractions/implants/crowns. One lazy cleaning complaint resolved. Final 7.
Cleanliness
7/10Baseline 7: multiple independent reviewers cite clean facility, modern sterilization, spacious treatment rooms. No hygiene complaints across 50 reviews. Final 7.
Team
7/10Baseline 7: 5 named specialist doctors, specific staff names in reviews (Hoang, Dr. Duc, Huang, Hong). Vietnam MoH licensed only, no international credentials. Final 7.
Price value
8/10Baseline 8: 300k VND for X-ray+check+clean; implants competitive; anti-upsell pattern confirmed by multiple independent reviewers; pricing shared upfront. Final 8.
Tourist suitability
7/10Baseline 7: English staff confirmed in reviews, same-day/emergency appointments, Facebook booking, multilingual staff (10+ languages), hotel partner, 30km from Noi Bai. Final 7.
What comes up well
- Anti-upsell ethic confirmed repeatedly: multiple tourists advised against unnecessary whitening or cleaning
- Premium implant brands: Straumann, Dentium USA, Osstem
- Premium restorative brands: Emax, Lava 3M, Nacera crowns and veneers
- English-speaking staff confirmed by numerous international reviewers
- Same-day and emergency appointments available for walk-in tourists
Points to weigh
- 0 verified reviews out of 197 total on platform
- No JCI or ISO accreditation verified; Vietnam MoH license only
- One 1-star complaint about inconsistent Facebook chat pricing communication
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
Today I went to the clinic to have my teeth cleaned and x-rayed and I felt very satisfied.
Thank you Dr. Duc! I was so scared of going to the dentist that even though I knew I had a cavity, I didn't dare go! However, today, I went to Winsmile and had my tooth extracted by Dr. Duc! I really felt very comfortable, especially my fear of the dentist was gone! Once again, thank you Dr. Duc!
I had a great experience here! The doctor and consultant are enthusiastic and very responsible with the most modern and advanced equipment A reputable and quality Dental location!!! Highly recommended!
I’m an English tourist but knew I needed two fillings and a full teeth clean, I found Win Smile on google and they got me an appointment within two hours! So friendly, was in and out so quickly. The prices are SO affordable for tourists. So happy
The doctor was careful and gentle. Thank you, Dr. Duc ❤️
Very satisfied. The consultation was enthusiastic. The doctor is highly skilled and very dedicated.
The service here is excellent, from the consultation to the doctors' skills; I feel very reassured and satisfied. Anyone needing dental services should come here to experience the ⭐⭐⭐⭐⭐ service.
The doctor is excellent, enthusiastic, and attentive. The staff are good and provide enthusiastic service.
My favorite dental clinic in Hanoi ❤️. The doctors are very professional, the staff are very enthusiastic, and the customer service is excellent.
:> Good service quality, the staff here are lovely and take good care
Amazing clinic with professional doctors and kind staff. Max was really helpful and stayed with me to translate my issue to Dr. Huang who was very gentle and caring as well. They helped me discover a problem that was causing horrible pain …
The doctors are very dedicated. The service is excellent. The technology is modern, and the staff are enthusiastic and trustworthy.
The doctors and nurses here are very enthusiastic, the facilities are very modern, everyone. I have experienced it and am really satisfied. Everyone should come here to experience it.
I'm an American tourist, 74 years old, who was a bit worried about receding gums. The dentist examined me and said that considering my age, my gums are in good shape and without any gingivitis. Since I don't suffer from cold or heat …
I went for a teeth cleaning today, and I found the staff to be very helpful. They did a thorough examination and removed all the tartar.
Thank you very much to the establishment for providing such satisfying services, with excellent technicians, enthusiastic care, and thoughtful reception.
Very good customer service Excellent job with my teeth Very professional dentist and staff
The service was attentive, and the doctors and nurses were highly skilled. They were very considerate and considerate.
This is the best dental clinic I've ever been to! 🥹🫠🫶 The doctors and staff were very dedicated, provided enthusiastic advice, and answered all my questions. The equipment is also very modern. I'll definitely bring my parents there for a check-up soon! 😘 …
First time here had a good experience for cleaning my teeth.
Great experience! About the space: The clinic is spacious, clean, bright, and has music to help …
I was impressed by the staffs super hospitality and they're cleanliness. they're very professional I would definitely come back
I've had a great experience here; the service is excellent, the staff are enthusiastic and attentive, the facilities are clean, and the equipment is modern. I'm very satisfied.
I went there to get my teeth cleaned and found the staff very helpful and attentive, and the dentist was also very careful and considerate!
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