Shop 6/72 Mortlake Rd, Warrnambool, Australia
SmileJet AI Audit Score for Warrnambool Smile Dental: 7.5/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 7/10 — Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.. Cleanliness: 6/10 — Baseline 7: hygiene protocols described. Final 6.. Team: 8/10 — Baseline 8: dentist Dr. Joseph, Dr. Moon named. Final 8.. Price Value: 8/10 — Baseline 8: transparent and competitive pricing. Final 8.. Tourist Suitability: 8/10 — Baseline 8: tourist support offered. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Joseph; Partners with leading laboratories for high-quality restorations. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.
SmileJet AI Audit
Confidence
● High
Audited 25 May 2026
Authenticity
8
Treatment Quality
7
Cleanliness
6
Team
8
Price Value
8
Tourist Suitability
8
"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."
Highlights
Score Breakdown
Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Baseline 7: hygiene protocols described. Final 6.
Baseline 8: dentist Dr. Joseph, Dr. Moon named. Final 8.
Baseline 8: transparent and competitive pricing. Final 8.
Baseline 8: tourist support offered. Final 8.
Important — about this score
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This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
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These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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Warrnambool Smile Dental is a general and cosmetic dental clinic located in Warrnambool, Victoria, Australia, operating from two accessible shopping centre locations in the city. Founded in 2018 by Dr. Joseph Moon, the clinic began as a two-person practice and has grown into a 10-member team serving residents of Warrnambool and the surrounding Southwest Victoria region, including Port Fairy, Portland, and Hamilton. The clinic's stated mission is to deliver world-class dental care that remains genuinely affordable for the local community, anchored by values of empathy, excellence, and patient care.
Warrnambool Smile Dental stands out in the Southwest Victoria dental landscape through a combination of specialist-level credentials, advanced technology, and strong health fund relationships. Three differentiators define the clinic's value proposition. First, principal dentist Dr. Joseph Moon holds the Fellowship of the Royal Australasian College of Dental Surgeons (FRACDS, 2021), one of the highest credentials available to a general dentist in Australia, alongside a Master Clinician in Implant Dentistry designation from the GIDE Institute (USA). Second, the clinic uses Digital Smile Design (DSD) technology, allowing patients to preview their smile transformation before any treatment begins. Third, the clinic is a preferred provider for Medibank, BUPA, and other major Australian health funds, meaning most patients pay significantly less out of pocket, and many annual check-ups and cleans are covered at 100%. The clinic is also open six days a week, with same-day appointments available.
The clinic offers a full range of dental services covering prevention, restoration, and cosmetics. Dental implants and All-on-X implants are a primary focus, with Dr. Moon holding master clinician status in implant dentistry. Invisalign and clear aligner orthodontics are delivered by a team that includes a dentist with a completed two-year orthodontic residency. Dental veneers, teeth whitening, and comprehensive smile makeovers are designed using DSD digital planning. General dentistry covers check-ups and scale and clean, white fillings, wisdom tooth removal, emergency dentistry, and treatment of conditions including gum disease, TMJ disorder, and sleep apnoea. Children's dentistry is a dedicated service, with the clinic bulk billing all eligible treatments under the Australian Government's Child Dental Benefit Scheme (CDBS) for children aged 2 to 17.
Dr. Joseph Moon (BDSc Hons, University of Melbourne, 2013; FRACDS 2021) leads the clinical team as Principal Dentist. Dr. Calvin Lai (BDSc Hons, University of Melbourne, 2013) specializes in cosmetic and family dentistry. Dr. Katie Joo (BHSc Dentistry and Master of Dentistry, La Trobe University) focuses on preventive care and is fluent in English and Korean. Dr. Derek Lu (Doctor of Dental Medicine, University of Sydney) brings a patient-centered approach to general and restorative dentistry. Dr. Gabrielle Kim (BBiomed and Doctor of Dental Surgery, University of Melbourne) has a special interest in cosmetic restorative dentistry.
The clinic employs Digital Smile Design (DSD) technology for pre-treatment smile visualization, enabling patients to see and approve aesthetic outcomes before any clinical work begins. The team includes a certified oral health therapist dedicated to children's dental care. Both clinic locations are situated inside shopping centres with abundant free parking and easy accessibility for families and elderly patients.
While Warrnambool Smile Dental primarily serves local and regional Australian patients, the multilingual team can communicate in English and Korean (Dr. Katie Joo). The clinic accepts all major Australian health funds as a preferred provider for Medibank and BUPA, and offers flexible payment plans for patients managing larger treatment costs. The smile.com.au membership program delivers 15 to 40% savings on all treatments for eligible members, including GMHBA extras cover holders. Payment is accepted by all standard methods.
Warrnambool Smile Dental operates from two locations in Warrnambool, Victoria, Australia. The primary location is at Shop 6, Northpoint Shopping Centre, 72 Mortlake Road, Warrnambool VIC 3280. The second location is at Shop 39, Gateway Plaza, 154 Raglan Parade, Warrnambool VIC 3280.
4.9
★ 184 reviews
Kellie Grayson
March 2026 · ★ 5
Gabby is amazing. I’m not an easy patent at the dentist and she is very accommodating.
Clinic response ():
Response from the owner 3 years agoThank you for your review Kellie!
Wendy Dawson
March 2026 · ★ 5
My grandchildren visit,and love it,the team take time with them to make sure they are calm,their first visits when little they put on cartoons for them to watch,I myself are terrified of dentists due to bad experiences,but I am desperate …
Clinic response ():
Response from the owner 3 years agoThank you Wendy, we appreciate your kind words. Have a lovely day
Ray Hollingsworth
March 2026 · ★ 5
Great team and Dentists that genuinely care about their patients. Well done, highly recommend them.
Clinic response ():
Response from the owner 3 years agoThank you for your review Ray!
Sharon Paton
March 2026 · ★ 5
Such a friendly and Professional Denist Joseph , and staff are friendly I would recommend smile dental to anyone 😊 …
Clinic response ():
Response from the owner 3 years agoThanks Sharon! Much appreciated :)
G Hubble
March 2026 · ★ 5
Cannot express my gratitude towards Dr Joseph , Piper And the warrnambool smile team for everything they have done for my transformation and what's still to come I couldn't be happier with there work ethic generosity and Care factor for there customer is 100%
Clinic response ():
Response from the owner 3 years agoThank you for your kind words Greg! Appreciate it!
John Beavis
March 2026 · ★ 5
After not going to the dentist for a few years while I decided it was time to get things back on track. Not having a dentist locally I google searched and found nothing but great reviews for Warrnambool Smile Dental. I couldn’t be happier …
Clinic response ():
Response from the owner Edited 3 years agoThank you so much John!
Georgia Hogg
March 2026 · ★ 5
The guys at Smile are awesome! Super friendly and genuinely care about their patients, they will go above and beyond to ensure patients receive the treatment they need promptly and comfortably. I had 3 fillings done by Joseph a couple of …
Clinic response ():
Response from the owner 3 years agoThank you Georgia! We appreciate it!
Carolyn Gribble
March 2026 · ★ 5
Dr Calvin Lai was brilliant. I needed an Urgent appointment to have a tooth extracted. Dental nurse was very good. Reception staff were also very nice.
Clinic response ():
Response from the owner 3 years agoThank you Carolyn! Means a lot to our team here, have a great day!
Sunil Nanda
March 2026 · ★ 5
Thank you Dr. Joseph and team for providing me and my family such a great experience and high quality dental work. …
Clinic response ():
Response from the owner 3 years agoThank you Sunil! We appreciate your review!
Parul Nanda
March 2026 · ★ 5
I was on my holidays in waranmbool. Suddenly I chewed something hard and my tooth broke into two. I was is massive pain and was planning to go back to Melbourne to see my dentist as I am a …
Clinic response ():
Response from the owner 3 years agoThank you kindly for your review Parul. Have a great day!
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Principal Dentist Joseph Moon
Principal dentist and co-founder of Warrnambool Smile Dental, opened in 2018. Graduated with honours from the University of Melbourne and holds a Fellowship with the Royal Australasian College of Dental Surgeons. Certified Master Clinician in Implant Dentistry through the GIDE Institute.
Cosmetic and Family Dentist Calvin Lai
Cosmetic and family dentist at Warrnambool Smile Dental. Graduated with honours from the University of Melbourne. Focuses on cosmetic and family dental care.
Dentist Katie Joo
Dentist at Warrnambool Smile Dental with both a bachelor and master of dentistry from La Trobe University. Fluent in English and Korean. Places an emphasis on prevention and patient empowerment in her practice.
Dentist Derek Lu
Dentist at Warrnambool Smile Dental holding a Doctor of Dental Medicine from the University of Sydney. Known for a patient-centered approach to treatment planning.
Dentist Gabrielle Kim
Dentist at Warrnambool Smile Dental. Completed both a Bachelor of Biomedicine and a Doctor of Dental Surgery at the University of Melbourne. Specializes in cosmetic restorative dentistry.
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★ 4.9 (184 reviews)
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