Patients
Reviews of Viet-Bi Dental.
Hanoi, Vietnam. 107 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Viet-Bi Dental is a multi-branch Hanoi clinic with CBCT imaging, a named team, and competitive pricing for implants and orthodontics. Review authenticity is undermined by zero verified reviews, heavy template language, and a near-duplicate reviewer pair. A documented orthodontic treatment failure and a pricing complaint raise treatment reliability concerns for high-spend international patients.
Authenticity
4/10Baseline 6: website, named doctors, CBCT confirmed. -2 medium manipulation: 0 verified, heavy template language, near-duplicate reviewer pair. Final 4.
Treatment quality
5/10Baseline 7: CBCT, multi-branch implant/ortho volume. -1 manipulation deduct. -1 documented ortho failure (Dr. Hang, teeth protruding, no remedy). Final 5.
Cleanliness
6/10Baseline 6: consistent clean/modern clinic mentions across reviews, no JCI/ISO. No contradicting evidence. Final 6.
Team
5/10Baseline 6: named doctors on website, Hanoi Med Uni training claimed. -1 unverifiable credentials, no degrees listed. Ortho failure complaint re Dr. Hang. Final 5.
Price value
7/10Baseline 7: published pricing (implants 22M VND, braces 60M VND), student-friendly noted, reasonable vs. Western costs. Upsell complaint noted but isolated. Final 7.
Tourist suitability
4/10Baseline 5: WhatsApp, English website, central Hanoi location (Old Quarter branch). No airport transfer, no EN coordinator, 5-floor walk-up access issue. Final 4.
What comes up well
- Four Hanoi branches with CBCT imaging confirmed
- Named clinical team covering implants, ortho, and oral surgery
- Competitive implant pricing around 22 million VND (~$870 USD)
- Hoan Kiem branch walkable from Old Quarter tourist accommodation
- Invisalign and ceramic braces available per patient reviews
Points to weigh
- 0 verified reviews out of 107 total; template language dominant; near-duplicate reviewer pair detected
- Documented ortho failure (teeth became protruding), clinic stalled on compensation, Dr. Hang named
- Pricing complaint: advertised 16M VND procedure described as misleading by reviewer
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 107 reviews
It's a reputable place to work, and the staff are friendly.
Reply from the clinic
Thank you for trusting Viet Bi Dental Clinic.
The doctor on the second floor is highly skilled. The consultant was very enthusiastic and provided excellent support.
Reply from the clinic
Thank you for trusting Viet Bi Dental Clinic. We are delighted that you are satisfied with our doctors and services.
Reputable dental clinics are very dedicated and caring; everyone should go there. Customer care is excellent. It only takes a few months to see changes after braces.
Reply from the clinic
Viet-Belgian Dental Clinic is delighted that you trust us and are satisfied with our services.
I'm quite satisfied with my orthodontic treatment here. The doctor is gentle, and provides thorough consultations, so I understand my progress at each follow-up appointment without any ambiguity. The staff are friendly, the clinic is clean, and I feel much more comfortable going to the clinic. Overall, I chose the right place to entrust my teeth 👍🦷
Reply from the clinic
Thank you so much! Viet Bi Dental Clinic is very happy that you are satisfied with your orthodontic treatment. We will always strive to accompany you until the day you have a beautiful smile.
I experienced the services at the clinic and was truly satisfied. The space was clean, and the equipment was modern. The doctors were highly professional, clearly explaining my dental condition and treatment plan. The procedure was almost painless and very gentle. The reception staff were quick and attentive. I will definitely recommend it to friends and family.
Reply from the clinic
Thank you so much for taking the time to share such a detailed and positive experience 🥰 We are delighted that you were satisfied with everything from the space and equipment to the care from the doctors and staff. Helping our clients feel comfortable and relaxed throughout their treatment is always our top priority. Hearing you share that you'll recommend us to your friends and family is a huge motivation for our clinic 💛 We look forward to seeing you again at your next visit!
I was impressed by the cleanliness of the clinic and the attentive and caring doctors. After 1-2 months of wearing braces, my teeth have changed noticeably. Initially, I experienced a lot of pain, but the assistants messaged me to check on me and reminded me to be careful and maintain a check-up schedule every two weeks. Overall, everyone is so lovely, 10 out of 10! 🥰🥰🥰
Reply from the clinic
Thank you so much for sharing such a lovely experience! 🥰 We're so happy that you're satisfied with the clinic's environment and the care provided by our doctors. It's perfectly normal to feel a little uncomfortable at first with braces, so we always try our best to closely monitor and support you. We're so happy to hear that your teeth have already shown noticeable changes after just 1-2 months! Thank you for your trust and support, and we look forward to seeing you at your next appointment! 💛
I went for a teeth cleaning and it was reasonably priced. The dentist and receptionist were so lovely! 💓 …
Reply from the clinic
Viet Bi Dental Clinic sincerely thanks you for your trust and for giving us a 5-star rating! Your satisfaction is our greatest motivation to continuously improve every day.
The clinic has excellent facilities, and the highly qualified doctors are very enthusiastic and welcoming.
I have an overbite and have been getting porcelain veneers here for a year, and they take such good care of me. Hopefully, in about six months, my teeth will look beautiful 🥰 …
The doctor here is very caring; I'm currently getting my braces done here. My teeth have improved a lot and are improving a lot.
The dental clinic was very clean and had modern equipment. The doctor was gentle and provided thorough advice. The staff were friendly and helpful. A very good experience.
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