Patients
Reviews of VDS Trust Dental.
Hanoi, Vietnam. 107 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
VDS Trust Dental is a well-established expat-friendly clinic in Ba Dinh, Hanoi with a genuine track record serving international patients. Named dentists Dr. Cuong and Dr. Duc appear consistently across a large, varied review base spanning multiple nationalities and treatment types. The clinic offers competitive local pricing, strong English communication, and a recently upgraded modern facility, though the absence of any verified reviews and a 100% five-star rate on 107 reviews warrants moderate caution.
Authenticity
6/10Baseline 7: real clinic, named docs, varied multi-national reviews. 0 of 50 verified, 100% 5-star on 107 reviews. One review explicitly denies incentive. Deduct -1 for zero verification. Final 6.
Treatment quality
7/10Baseline 7: cleanings, fillings, root canals, Invisalign, whitening, implants all reported successful. No documented failures or post-op complaints in sample. Final 7.
Cleanliness
7/10Baseline 7: multiple reviewers describe new clinic as very clean, modern, spacious upgrade from old location. No hygiene complaints. Final 7.
Team
6/10Baseline 7: Dr. Cuong and Dr. Duc named across many reviews, strong English noted, one studied in UK per reviewer. Website lacks verifiable credentials. Deduct -1. Final 6.
Price value
8/10Baseline 8: cleaning ~$90 USD, Invisalign $1500, implants at local rates. Reviewers consistently praise affordable pricing for quality received. Cash/bank only. Final 8.
Tourist suitability
7/10Baseline 7: English widely spoken, WhatsApp pre-visit, directions sent on request, multiple nationalities served, central Ba Dinh location. No credit cards accepted. Final 7.
What comes up well
- Named dentists Dr. Cuong and Dr. Duc cited across dozens of reviews
- Strong English across dentists and staff, WhatsApp pre-visit coordination
- Competitive local pricing: cleaning ~$90, Invisalign ~$1500
- New Ba Dinh clinic described as clean, modern, and spacious
- Wide treatment range: cleanings, implants, Invisalign, whitening, root canals
Points to weigh
- 0 of 107 reviews verified despite high volume - platform-level gap
- 100% five-star rating with no negative reviews surviving in sample
- Cash and bank transfer only - no credit card payment for large treatments
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 107 reviews
I had a successful cleaning here. The new clinic is much nicer than the old one. Go towards the end of van phuc where some informal buildings are and you will find it there.
Impeccable service, the team is attentive and infinitely kind. A big thank you to them because the result is the
Really good service today, I received a filing - every was quick, efficient & Free - I was told by a dentist in my home country that I needed multiple fillings but here I was informed it was only one that I needed - They are nice and honest - Highly Recommend!
Easy to book an appointment and stay in contact before and after treatment as the majority of the employees speak English. The dentist, Cuong, is excellent and offers useful advice during the check-up. The dental assistant & hygienist were also good at what they do. Recommended.
Very nice office. The receptionist is very kind and speaks good English. I went for teeth cleaning and she did and awesome job. They also ask if you want to speak with a doctor if you have any underlying issues with your teeth. A man was discussing a root canal beside me and the doctor was very informative and answered all his questions and was quite reassuring. The location is a bit in the cut…
Read the rest of this review
bit they give you a precise address if you are taking grab or if you drive yourself.
A 10/10 dentist. Highly recommended. Don't hesitate to try him.
I’ve been going to this dental clinic since I arrived in Hanoi, about three years ago, and I couldn’t be happier. I was so relieved to find a place where the staff speaks English and the prices are affordable. Over the years, I’ve done teeth alignment, cleaning, and whitening, and I’ve always been very satisfied with the results. My dentist knows me well and always makes me feel comfortable. The…
Read the rest of this review
clinic recently moved to a new location — it’s beautiful and equipped with top-edge technology. Highly recommended!
Went to VDS today for a teeth cleaning and night gaurd. Had a wonderful experience. I would recommend it.
Super professional, made me feel comfortable, and gave an honest opinion... I was so impressed!
Excellent dental care! I’ve had their teeth whitening treatment three times, and the results were always perfect. The new clinic in Ba Dinh is beautiful, modern, and more spacious. Thank you to the whole team — see you again soon!
Great dental services, have been there for the third time already and everything was perfect! See you next time!
Friendly and helpful staff! They sent me an easy to read map about how to get to their location. When I arrived they were fast and efficient. Great experience.
Doctors gave me clear explanation of what my issues are. Recommendations are not pushy. Cleaning is thorough and doctor is attentive to my level of comfort and adjust accordingly. Staff are helpful and gentle. Recommend!
Reply from the clinic
We appreciate your use of our services.
I had an amazing experience at this dental clinic! The service was excellent from start to finish. The doctor speaks very good English — he actually studied in the UK — which made communication super easy and reassuring. The equipment and materials all look new and modern, and the staff can also speak English quite well, so everything went smoothly. The prices are also very reasonable for the…
Read the rest of this review
quality of care you get. Highly recommended for anyone looking for a professional and comfortable dental experience!
Reply from the clinic
Thank you Mr. Mourad.
I'm so glad that I found out about V-TRUST dental via a promotion that they have recently held. I've had very disappointing experiences with three renown dental clinics in Hanoi, and V-TRUST was the first clinic that did a well-done scale & polish service. Specifically, I have been treated by Dr. Cuong. He did a careful assessment of my teeth, and he could explain in a very professional manner…
Read the rest of this review
r my current situation. He did not try to sell any additional treatment (i.e. gum recession, etc.), but rather room a very conservative and honest approach. Dr. Cuong explained all the steps that he took, as he took them, he answered all my questions, and he also asked the right questions. His English is very good, and technical enough. I've definitely found my to-go new dental clinic in Hanoi :)
Reply from the clinic
Thank you Diego Papera.
Easier to find via Google Maps, facilities are nice, all brand new, the dentists also speak fluent English and take note of your dental history, which is a plus especially for expats and tourists who have had dental procedures abroad.
Reply from the clinic
Thank you Dorothy.
They're in the new location now. I've been going here since last year. Thank you to the dentists here.
Reply from the clinic
Thank you for being our customer.
The doctors and nurses were very enthusiastic and provided thorough advice; they also gently comforted the children.
Excellent service and treatment. The staff all speak excellent English which made the process very easy and straightforward. Highly recommend
Been a client for 3 years now. Great service and good prices.
The check up and clean were very thorough, would highly recommend
I came to this dentist for a deep clean and check up. Great service, friendly staff and they speak English.
I was recommended for dental implants at a discounted price. The doctor was enthusiastic and meticulous. I will recommend him to my friends.
5 star dentistry, my family has only come here to get their teeth done for the past 5-6 years.
Want the same for your own teeth? Send a photo and we will come back with a written quote from VDS Trust Dental.
Ask on WhatsApp