Patients
Reviews of VDS Trust Dental.
Hanoi, Vietnam. 107 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
VDS Trust Dental is a well-established expat-friendly clinic in Ba Dinh, Hanoi with a genuine track record serving international patients. Named dentists Dr. Cuong and Dr. Duc appear consistently across a large, varied review base spanning multiple nationalities and treatment types. The clinic offers competitive local pricing, strong English communication, and a recently upgraded modern facility, though the absence of any verified reviews and a 100% five-star rate on 107 reviews warrants moderate caution.
Authenticity
6/10Baseline 7: real clinic, named docs, varied multi-national reviews. 0 of 50 verified, 100% 5-star on 107 reviews. One review explicitly denies incentive. Deduct -1 for zero verification. Final 6.
Treatment quality
7/10Baseline 7: cleanings, fillings, root canals, Invisalign, whitening, implants all reported successful. No documented failures or post-op complaints in sample. Final 7.
Cleanliness
7/10Baseline 7: multiple reviewers describe new clinic as very clean, modern, spacious upgrade from old location. No hygiene complaints. Final 7.
Team
6/10Baseline 7: Dr. Cuong and Dr. Duc named across many reviews, strong English noted, one studied in UK per reviewer. Website lacks verifiable credentials. Deduct -1. Final 6.
Price value
8/10Baseline 8: cleaning ~$90 USD, Invisalign $1500, implants at local rates. Reviewers consistently praise affordable pricing for quality received. Cash/bank only. Final 8.
Tourist suitability
7/10Baseline 7: English widely spoken, WhatsApp pre-visit, directions sent on request, multiple nationalities served, central Ba Dinh location. No credit cards accepted. Final 7.
What comes up well
- Named dentists Dr. Cuong and Dr. Duc cited across dozens of reviews
- Strong English across dentists and staff, WhatsApp pre-visit coordination
- Competitive local pricing: cleaning ~$90, Invisalign ~$1500
- New Ba Dinh clinic described as clean, modern, and spacious
- Wide treatment range: cleanings, implants, Invisalign, whitening, root canals
Points to weigh
- 0 of 107 reviews verified despite high volume - platform-level gap
- 100% five-star rating with no negative reviews surviving in sample
- Cash and bank transfer only - no credit card payment for large treatments
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 107 reviews
Great service! Very attentive service. From the moment you walk in until you leave everyone makes the experience pleasant. I generally don't like dentist trips but this was pleasant. Dr gave me great advice on how to proceed with old fillings and made sure my teeth was exceptionally cleaned. Thank you!
I went to this clinic for teeth cleaning and to get a denture. Mr. Duc explained everything clearly in English and was very patient while adjusting my denture. Although I felt a bit uncomfortable at first, he made sure I was at ease throughout the process. I’m glad I chose this clinic—they offer reasonable pricing and excellent service. Everyone in the clinic is professional, and they create a…
Read the rest of this review
comfortable and welcoming environment. I appreciate the service.
A very clean dental clinic with excellent staff. Due to an inflamed tooth and severe pain, I sought help at this clinic yesterday. The staff, who speak excellent English, were very understanding and took care of me immediately. The young dentist was very empathetic and performed a very complex root canal treatment. Afterwards, I received a prescription for the necessary medication. He had a…
Read the rest of this review
a soothing and calming manner. Even patients with dental anxiety will feel very comfortable here. Today the pain is gone! Phew, thank you again :-) Thankfully, no discounts are offered for good reviews here!!!! There was no pressure in that regard either. Therefore, I can wholeheartedly recommend this practice! Children are also in good hands here. One thing to be aware of, however: no credit cards, only cash or bank transfer. My visit was on February 11, 2026, at 3:30 p.m.
Amazing team! They have been very helpful and did a great job
The experience was pretty pleasant. The dentist was very kind and made sure I felt comfortable with the filling redesign of one of my upper teeth. The cleaning was fast and great. Staff is friendly and welcoming ☺️
I had my tooth filled and I am beyond satisfied with how it looks after. I definitely would like to come back for a teeth cleaning. The doctor is very professional and have light hands! This place is recommendable!
Very fast service. Called them last minute asking for a cleaning and they fit me in 2 hours later. Very happy
My aunt had a cleaning and a consultation they were very accommodating and helpful.
I have come to Dr. Cuong’s dental office for many years. I get regular cleanings every 6 months and other work as needed. Great staff.
Great experience! Our 2nd time coming back here. The new location is bigger and more comfortable. It was a bit difficult to find at first but just message them ahead of time and they can guide you on your way.😊 Dr. Duc was pleasant same as the receptionist.😊
Reply from the clinic
We appreciate your feedback.
I have been coming here for a year now and I love their new place! Always so kind and helpful. Amazing English, and really professional staff. Thanks again!
I did a tooth filling and I had a tooth extraction and everything was good and smooth. We communicate in english really well with the medic. Thanks
I went to this dentist a long time ago to get Invisalign and recently just went back to their new clinic. They are very professional and do an incredible job
Super thorough service and very nice staff! Very happy with my clean teeth 🥰 Was a bit fast for a teeth cleaning (approx 15 mins) but for the price and how clean my teeth feel, I am very satisfied. …
I wanted teeth whitening (with laser treatment) and I came across V Trust Dental. I messaged them on WhatsApp prior to my trip to Hanoi and was impressed with their professionalism. On the day of my appointment, they provided me clear instructions on how to get to their new location. The process was very simple. The doctor examined my teeth and we went over any concerns. 2 hygienists cleaned my…
Read the rest of this review
teeth, and proceed with 2 rounds of gel + laser treatments. My teeth became 1 shade lighter (as my teeth were already A1/A2 shade prior to my appointment). Very happy with my experience!
They were great! Friendly service! I got the laser teeth whitening and they were attentive and professional! They speak great English so communication was not a problem!
Went in for a cleaning and had a great experience. Very friendly and professional. The place is very clean and easy to find, we were taken care of right away! Thank you so much for such a wonderful experience.
Fantastic dental office. Very clean and professional. The dentist and dental assistants all spoke english well.
Leaving the clinic with a renewed smile is the best feeling! 😁✨ At VDS Dental I found dedicated, caring, and very friendly professionals. The place is amazing, and the service is top-notch. Thank you for bringing back my confidence in my smile. Highly recommended! 💙🦷” …
Got my teeth professionally cleaned and I‘m really happy with the results. I think it took me like 15-20min.
Great service, friendly staff! Clean, fast, affordable and professional. Definitely recommend :)
Service is amazing and their new complex is an upgrade to the previous place
The dentist is nice. He's able to fix my broken filling in few minutes. The place is clean and staff are nice. I'll be back again next time.
Good doctors and reasonable prices , highly recommended. Staff speaks English.
Want the same for your own teeth? Send a photo and we will come back with a written quote from VDS Trust Dental.
Ask on WhatsApp