Dezi Ramirez
March 2026 · ★ 1
Do NOT bring your babies here for the tongue tie release procedure. They use red light laser which is a lot more invasive and painful than the C02 laser. They say its the same but is not. We had C02 laser done on my first baby with zero pain. Now just came here to have red light laser done on my second baby. Its been 5 hours since procedure was done and baby has been screaming non stop uncontrollably for over an hour in soo much pain even after Tylenol. His little eyes are almost swollen shut from all the crying. He will not nurse. This is not normal. This dentist has no after hours phone line for emergencies or questions and does not check in on her patients. Very disappointed and truly regret getting this done.
Clinic response ():
Response from the owner 5 days agoHello Dezi, thank you for taking the time to share your experience. We are truly sorry to hear that your baby has been uncomfortable after the procedure. We completely understand how distressing it can be for a mother to see her baby crying, and we always hope for the smoothest recovery possible. Every baby can respond differently during the first hours after a frenectomy as they adapt and the healing process begins. We would also like to kindly mention that there may be some confusion regarding the information shared. In our clinic we use a dental diode laser, a technology widely used in pediatric dentistry because it allows a very precise procedure with minimal bleeding and typically a smooth healing process. Supporting families after the procedure is very important to us. For this reason, families are always provided with the treating doctor’s direct contact information, so parents can reach out if they have any questions or concerns, even outside regular office hours. In fact, we have tried reaching out to you at both phone numbers registered in your file, as we truly care about knowing how your baby is doing and offering support if needed, but we have not received a response so far. We would truly appreciate hearing how your baby is doing, and if you would like, we would be happy to evaluate and support you during the recovery process. The wellbeing of our patients and the peace of mind of their families are always our priority. We send our best wishes to your baby.
