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The Smile Factory

122 Belford St, Newcastle, Australia

Last audited April 2026 By SmileJet Audit Team How we audit โ†’
4.9/5  · 188 reviews

Why Choose The Smile Factory in Newcastle?

The Smile Factory is a cosmetic and general dental clinic in Broadmeadow, Australia, known for smile makeovers and implant expertise. Since 2015, offering state-of-the-art technology and patient-focused care.

The Smile Factory is a contemporary dental practice located in Broadmeadow, Australia, specializing in cosmetic dentistry and comprehensive family dental care. Established in October 2015, the clinic has quickly established itself as one of the largest implant providers in NSW. Led by experienced cosmetic dentists including Dr. Hitesh Gupta and Dr. Mandy Pabla, The Smile Factory combines advanced clinical expertise with a patient-centric philosophy that prioritizes both clinical excellence and emotional comfort. The practice serves residents of Broadmeadow and surrounding Newcastle areas with a full spectrum of modern dental solutions.

The Smile Factory offers comprehensive dental care ranging from routine preventive services to complex cosmetic and surgical procedures. The practice is particularly renowned throughout Broadmeadow for transformative smile makeovers that combine cosmetic principles with restorative excellence. State-of-the-art equipment and modern digital technology enable efficient, accurate diagnosis and treatment. Cosmetic dentists with formal training from the Australian Academy of Dento-Facial Aesthetics bring specialized expertise to aesthetic procedures. The practice philosophy emphasizes patient autonomy, anxiety reduction, and delivering results that enhance both appearance and function. Whether seeking routine preventive care, cosmetic enhancement, or complex implant rehabilitation, Broadmeadow patients find comprehensive solutions at The Smile Factory.

Treatments & Specialties

The Smile Factory specializes in cosmetic dentistry and smile transformation, offering comprehensive services including teeth whitening, porcelain veneers, and complete smile makeovers. Dr. Hitesh Gupta, who graduated from the University of Sydney with a Bachelor of Dental Surgery and holds qualifications from the Australian Academy of Dento-Facial Aesthetics, brings specialized cosmetic expertise. As one of the largest dental implant providers in Broadmeadow and NSW, the practice offers single implants, multiple tooth implant solutions, and advanced All-on-4 implant systems for full-arch replacement. The clinic's training from the Brener Implant Institute supports sophisticated implant treatment planning. Restorative services include CEREC same-day crowns for immediate restoration and dental bridges. General dentistry encompasses routine cleanings, preventive exams, emergency services, and same-day appointments. Specialized treatments include root canal therapy, gum disease management, wisdom teeth extraction, and tooth extraction services. Orthodontic solutions via Invisalign clear aligners provide discrete teeth straightening. IV sedation dentistry accommodates anxious patients. Children's dentistry services ensure young patients in Broadmeadow receive age-appropriate, supportive care.

Technology & Facilities

The Smile Factory operates from modern facilities featuring state-of-the-art dental equipment and contemporary technology. Digital X-ray systems provide detailed diagnostic imaging with reduced radiation exposure. Intraoral cameras enable precise visualization of dental conditions and effective patient communication. CEREC technology allows same-day crown design and milling, eliminating the need for temporary restorations and multiple visits. Modern digital technology supports comprehensive treatment planning and patient education. The contemporary clinical environment in Broadmeadow reflects commitment to providing efficient, comfortable dental experiences. Advanced equipment supports everything from routine preventive care through complex surgical implant procedures.

Why Choose The Smile Factory in Broadmeadow

Patients throughout Broadmeadow and Newcastle choose The Smile Factory for its distinctive expertise in cosmetic dentistry and smile transformation. Dr. Hitesh Gupta's credentials from the Australian Academy of Dento-Facial Aesthetics and University of Sydney degree provide assurance of formal cosmetic training not universally available in Broadmeadow. As one of the largest implant providers in NSW, The Smile Factory brings significant volume and experience to implant cases, supporting better outcomes. Dr. Mandy Pabla's commitment to patient-focused care particularly benefits anxious patients seeking cosmetic treatment in Broadmeadow. Same-day appointment availability and emergency services ensure accessibility when dental needs arise. Free consultations for veneer and implant cases reduce financial barriers to exploring treatment options. Flexible payment options including DentiCare, Zip Money, and SuperCare accommodate diverse financial situations. Since 2015, The Smile Factory has built a reputation for delivering transformative cosmetic results, making it the natural choice for Broadmeadow residents seeking smile enhancement.

Patient Experience

Visiting The Smile Factory in Broadmeadow is designed to be comfortable and empowering. Experienced staff invest time understanding each patient's smile goals and concerns. Digital imaging and patient consultations ensure clear communication about treatment options and expected outcomes. Dr. Mandy Pabla specializes in helping anxious patients feel at ease, using gentle techniques and reassuring communication. IV sedation is available for patients requiring additional anxiety management. Cosmetic treatment focuses on enhancing individual features rather than applying formulaic approaches. Routine preventive visits receive the same attention to detail as complex cosmetic cases. The Smile Factory in Broadmeadow consistently delivers positive patient experiences characterized by respect, skill, and genuine commitment to smile transformation.

Location

The Smile Factory is conveniently located at 16 Lambton Road in Broadmeadow, NSW, providing easy access for residents and visitors throughout the Broadmeadow and Newcastle areas. The Broadmeadow location offers excellent public transportation connections and nearby parking. The modern clinic in this accessible Broadmeadow location makes scheduling appointments convenient. Whether you're a long-term Broadmeadow resident or visiting the area, The Smile Factory provides a welcoming, easily accessible dental destination for comprehensive cosmetic and general dental care.

Patient Reviews from Newcastle

4.9

โ˜… 188 reviews

D

Dilligaf

March 2026 ยท โ˜… 5

Had my regular checkup & hygiene work by Charlie. Great work and consult with Hitesh.Thanks to all , special shout out to Helen on the desk for organising my next appointments.

W

Warren Milligan

March 2026 ยท โ˜… 5

Communication is amazing. Staff are beautiful and always so professional and personable. Enjoy my 6monthly visits and will continue to do so.

Clinic response ():

Response from the owner 3 years agoHi, Warren. We are thrilled to learn that you had a positive experience with us!

J

Jessica Moore

March 2026 ยท โ˜… 5

The Smile Factory is amazing the service is absolutely fabulous from all the staff!! The administration ladies are fantastic, the dentists are thorough and extremely professional and the dental nurses are caring and very professional also! โ€ฆ

Clinic response ():

Response from the owner 3 years agoHi, Jessica. Thank you so much for leaving us a stellar review!

P

Paul Coxon

March 2026 ยท โ˜… 5

My previous dental experiences have been a nightmare, to the point of avoiding the dentist at all costs. I arrived at the Smile Factory with my teeth in an embarrassing state with years โ€ฆ

Clinic response ():

Response from the owner 3 years agoHi, Paul. Your feedback is highly appreciated. Thank you for the review!

B

Bayami Birth

March 2026 ยท โ˜… 5

I came to the Smile Factory 5 years ago with some pretty bad dental trauma and a huge fear of dentists. The team have been so wonderful and I now look forward to going to the dentist! Dr Ben is an incredible dentist, makes you feel โ€ฆ

Clinic response ():

Response from the owner 3 years agoHi, The. We appreciate the kind words and are glad we could provide you with a positive experience!

M

Mia Foot

March 2026 ยท โ˜… 5

First time coming to this dentist and I will now be coming every 6 months. I had dentist Ben and he was great! I forget the assistants name but she was great as well. โ€ฆ

Clinic response ():

Response from the owner 3 years agoHi, Mia. Thanks for taking the time to share your positive experience. We truly appreciate it!

O

Olivia Groth

March 2026 ยท โ˜… 5

The Smile Factory is a very welcoming and non-judgemental dental practice. Dr. Ben is very friendly and a really gentle dentist, I always have pain-free appointments and I never have to come in for multiple appointments for each 6 month โ€ฆ

Clinic response ():

Response from the owner 3 years agoHi, Olivia. We are thrilled to learn that you had a positive experience with us!

L

Lucy van Baalen

March 2026 ยท โ˜… 5

Dr Mandy is a highly skilled and caring dentist, who is gentle when cleaning teeth, and clearly explains any procedures and options.

Clinic response ():

Response from the owner 3 years agoHi, Lucy. Thank you so much for leaving us a stellar review!

E

Emily Rietcheck

March 2026 ยท โ˜… 5

Couldn't ask for a better experience. Dr. Mandy and all the staff are so friendly and professional, I really feel like my teeth and I are well looked after :) I'll definitely be returning for all my dental needs!

Clinic response ():

Response from the owner 3 years agoHi, Emily. We appreciate the kind words and are glad we could provide you with a positive experience!

T

Tanya McEnearney

March 2026 ยท โ˜… 5

Great dental careโ€ฆ..professional, courteous and friendly team put you at ease and make you feel like family. Would highly recommend to anyone ๐Ÿ˜Š โ€ฆ

Clinic response ():

Response from the owner 3 years agoHi, Tanya. We are thrilled to learn that you had a positive experience with us!

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★ 4.9 (188 reviews)

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