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Smile Direct Club

Shop 7A/863 Hay St, Perth, Australia

Last audited April 2026 By SmileJet Audit Team How we audit โ†’
4.2/5  · 187 reviews

Why Choose Smile Direct Club in Perth?

Smile Direct Club Perth provides remote clear aligner teeth straightening consultation at their Hay Street SmileShop. Affordable alternative to traditional braces.

Smile Direct Club operates a consultation center (SmileShop) on Hay Street in Perth, Western Australia, offering accessible clear aligner teeth straightening solutions. Smile Direct Club provides an innovative approach to orthodontics, utilizing remote consultation with Australian-licensed dentists and orthodontists to deliver custom clear aligner treatment plans at significantly reduced costs compared to traditional in-office orthodontics. The Perth SmileShop serves as a local customer service and consultation point for patients across Western Australia seeking affordable teeth straightening solutions. With a model combining convenience, affordability, and professional oversight, Smile Direct Club in Perth offers qualified candidates an accessible pathway to straighter smiles.

Smile Direct Club in Perth operates through a unique hybrid model combining local retail presence with remote professional review. Patients visit the Perth SmileShop to create digital impressions or provide photos and medical history, which are then sent for review by Australian-licensed dentists and orthodontists. These professionals assess the case, approve customized clear aligner treatment plans, and oversee the straightening process remotely. Smile Direct Club offers teeth straightening solutions at up to 60% less cost than traditional braces or in-office clear aligner treatments, with customer support available via phone, email, chat, video consultation, and social media. The Perth location provides convenient local access while maintaining the affordability advantages of Smile Direct Club's remote consultation model.

Treatments & Specialties

Smile Direct Club in Perth specializes in clear aligner orthodontic treatment:

  • Clear Aligner Teeth Straightening: Custom-designed clear aligners for discreet, comfortable teeth straightening comparable to Invisalign at significantly lower cost
  • At-Home Impression Kits: Convenient at-home impression option allowing patients to create digital 3D scans for assessment by licensed professionals
  • Remote Professional Review: Australian-licensed dentists and orthodontists review patient photos, medical history, and 3D digital images to approve customized treatment plans
  • Mild-to-Moderate Crowding Correction: Clear aligner treatment for patients with mild-to-moderate tooth spacing and crowding issues
  • Direct-to-Patient Delivery: Custom aligners manufactured and shipped directly to patients on scheduled basis for convenience
  • Ongoing Remote Support: Continuous support from dental professionals throughout treatment via phone, email, chat, and video consultation

Technology & Facilities

Smile Direct Club's Perth SmileShop features modern technology supporting remote dental consultation and clear aligner treatment:

  • 3D Digital Imaging Technology: Advanced scanning equipment for creating precise 3D digital models of patients' teeth and smile
  • Professional Review Systems: Digital platform for submission of patient data, photos, and scans to licensed dental professionals for remote assessment
  • Custom Aligner Manufacturing: Advanced manufacturing technology for producing personalized clear aligners tailored to individual treatment plans
  • Patient Communication Platform: Digital systems enabling ongoing communication between patients and dental professional team via multiple channels
  • Treatment Tracking: Digital tools for monitoring treatment progress and adjustment throughout the straightening process
  • Professional Licensing Verification: Systems ensuring all reviewing dentists and orthodontists maintain current Australian dental licensure

The technological infrastructure of Smile Direct Club enables professional-grade clear aligner treatment delivered through a hybrid remote-retail model, making sophisticated orthodontics accessible at reduced cost in Perth.

Why Choose Smile Direct Club in Perth

Smile Direct Club in Perth offers distinctive advantages for qualified candidates seeking affordable teeth straightening:

  • Significant Cost Savings: Up to 60% reduction in cost compared to traditional braces or in-office clear aligner treatments like Invisalign makes teeth straightening accessible for more Perth patients
  • Professional Oversight: Australian-licensed dentists and orthodontists review and approve all treatment plans, ensuring professional standards despite remote consultation model
  • Convenience: At-home impression kits and direct-to-patient aligner delivery minimize office visits for Perth patients with busy schedules
  • Discreet Treatment: Clear aligners are nearly invisible, allowing Perth patients to straighten teeth without visible orthodontic appliances
  • Proven Aligner Technology: Clear aligner technology has successful track record for mild-to-moderate crowding and spacing in qualified candidates
  • Local Perth Presence: SmileShop on Hay Street provides convenient local access for consultations and customer service support in Perth
  • Multiple Support Channels: Customer care and dental professional teams available via phone, email, chat, video consultation, and social media for comprehensive Perth patient support
  • Suitable for Mild-to-Moderate Cases: Ideal for Perth patients with mild-to-moderate spacing or crowding issues who don't require complex orthodontic intervention

Patient Experience

Patients selecting Smile Direct Club in Perth benefit from an innovative, accessible approach to teeth straightening. The hybrid retail-remote consultation model means patients visit the Perth SmileShop for initial impression creation, then receive ongoing professional support and treatment coordination remotely. This approach removes barriers related to frequent office visits and high costs that traditionally prevent Perth residents from seeking orthodontic treatment.

The clear aligner treatment offers discreet smile correction for Perth patients who prefer invisible orthodontics. While the remote consultation model differs from traditional in-office orthodontics, professional oversight by Australian-licensed dentists and orthodontists ensures appropriate case assessment and treatment planning. Patients with mild-to-moderate spacing or crowding issues report satisfaction with treatment results and the cost-effectiveness of Smile Direct Club's clear aligner approach in Perth.

Suitability & Considerations

Smile Direct Club treatment is appropriate for patients age 12+ with all adult teeth and mild-to-moderate crowding or spacing issues. Complex orthodontic cases requiring extensive supervision, bite correction, or surgical intervention may be better suited to traditional in-office orthodontic treatment. Perth patients should consult with the Smile Direct Club professional team to determine if their specific case qualifies for remote clear aligner treatment.

Location

Smile Direct Club SmileShop is conveniently located on Hay Street in central Perth, Western Australia, serving Perth metropolitan residents and those from surrounding areas. The Hay Street location provides convenient access for Perth patients seeking consultation on clear aligner teeth straightening. The Perth SmileShop is open Monday through Friday from 9:00 AM to 5:00 PM, offering convenient hours for working professionals seeking teeth straightening solutions at reduced cost.

Patient Reviews from Perth

4.2

โ˜… 187 reviews

S

sabrina kulovac

March 2026 ยท โ˜… 5

Had my first visit at Smile Direct Perth location with Ashleigh. She was so lovely and made the whole experience great. Ashleigh answered all my questions and was very informative. โ€ฆ

C

Carly Baker

March 2026 ยท โ˜… 3

The dental nurse was great- informative and efficient. Receptionist was friendly. I was a bit disappointed that they arenโ€™t made in Australia and take 4-6 weeks to get to you after paying. It also seemed a bit silly to give out a 2-3 day โ€ฆ

Clinic response ():

Response from the owner 4 years agoHi Carly, we appreciate you leaving us with this review! Our customers feedback helps us to grow and develop our processes in order to improve the customer experience. If we can be of further assistance, please reach out to us at [email protected]. Best, Jeff.

M

Maria Luz Ciancia

March 2026 ยท โ˜… 5

I did my first visit here with Ada and it was amazing! She was so friendly and she explained perfectly everything about the aligners, treatment, time, and benefits! Thank you so much ! Iโ€™m so happy after I received the email with my personal plan and my new smile ! Totally recommend !!!

Clinic response ():

Response from the owner 4 years agoWe appreciate your positive words! We're honored.

S

Sofia Luis

March 2026 ยท โ˜… 5

My appointment was with Ada. She was very nice, super friendly and Iโ€™m happy she answer all my questions. Hopefully anyone can get a visit with her โค๏ธ

Clinic response ():

Response from the owner 4 years agoHappy to hear this, Sofia! We appreciate that you took the time to share some kind words.

C

chelsea williams

March 2026 ยท โ˜… 5

More than Impressed with the service at Smile Direct Club Perth. Ashleigh was so friendly yet professional and knowledgeable, it was extremely reassuring and exactly what I needed in order for me to persue in getting my teeth fixed. โ€ฆ

Clinic response ():

Response from the owner 4 years agoChelsea, we are so happy to read such a great review about SmileDirectClub!

K

Kinga Markovic

March 2026 ยท โ˜… 5

Getting my teeth alignment rectified has been on my mind for over 20 yrs, yesterday I finally have taken the next step. โ€ฆ

Clinic response ():

Response from the owner 4 years agoHi Kinga! We're thrilled to see this.

M

M S

March 2026 ยท โ˜… 5

It was my first visit today at Smile. Very professional and caring service. Ashleigh was fantastic, could not recommend her more.

Clinic response ():

Response from the owner 4 years agoMarija, we are so happy to read such a great review about SmileDirectClub! Thank you for sharing this experience.

G

Gilly Nixon

March 2026 ยท โ˜… 5

Fantastic service provided to me by Ashleigh at the Perth City location. I had been to see another group offering similar services just before meeting โ€ฆ

Clinic response ():

Response from the owner 4 years agoGilly, we are so happy to read such a great review about SmileDirectClub!

H

Hannah Lorna

March 2026 ยท โ˜… 5

Great staff and Ashleigh was really lovely can't wait for my new smile

Clinic response ():

Response from the owner 4 years agoHannah, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!

C

Cori Figgins Delahaunty

March 2026 ยท โ˜… 1

Had good service at the clinic but everything since has been a nightmare. Expect this company to charge you random amounts, multiple times a month, and with no explanation. I have not gotten responses to any of my emails detailing my โ€ฆ

Clinic response ():

Response from the owner 4 years agoHello Cori, thank you for the feedback. We're concerned to hear this and sincerely apologize for the inconvenience. If the billing issues have not been resolved or if there are any concerns that still have not been addressed, please reach out to [email protected]. Best, Anna

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★ 4.2 (187 reviews)

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