location_on 22 Victoria Ave · Palmerston North, New Zealand
update Last updated:
4.4
★ 219 reviews
Hilda Lee Laisene
March 2026 · ★ 5
Very happy with the service I received on 2.3.24. Had an extraction, was pretty painless. Samuel was very gentle. 👌 …
Clinic response ():
Response from the owner a year agoWe appreciate your positive review! It's rewarding to hear that you were pleased with our care. Your feedback motivates us to continue providing the best service possible.
A Temples
March 2026 · ★ 1
There is no parking so leave early and expect a walk to get there. They advertise as an affordable dentist but they are not affordable with prices for a cleaning or x-ray twice what I was paying at my old dentist in a larger city. I had multiple appointments booked to complete work I needed and each one was cancelled and rescheduled often at inopurtune times being told if I didn't take this time I would have to wait months for another appointment. The dentist was quite impatient and made me feel awful for needing work done and the admin staff weren't much friendlier. On my second visit there was noone at the front desk. I arrived 15 minutes before my appointment and as per the sign rang the bell for the unattended desk and noone came 5 minutes later I rang again, still no one, I waited another 5 minutes minutes rang the bell again still noone. This went on every 5 minutes. 30 minutes past my appointment time before anyone bothered to come out despite me using the bell constantly and yes they heard it because I could hear them in the hall and opening and closing doors. Honestly a terrible dentist do not reccomend
Deanne Allen
March 2026 · ★ 5
David Crowther at the Palmerston North branch is absolutely amazing! I was extremely nervous going in to the appointment and David was very empathetic and explained everything he was going to do in detail. My pain was kept to an absolute …
Clinic response ():
Response from the owner a year agoWe appreciate your positive review! It's rewarding to hear that you were pleased with our care. Your feedback motivates us to continue providing the best service possible.
Natasha Briscoe
March 2026 · ★ 1
Phoned the 0800 provided from the list that Mid central DHB provide all parents that have kids starting year 9. Wasn't at all helpful for a 1st time doing this enrolment...finding a dentist for our child
Angela Walker
March 2026 · ★ 5
My experience at Smilecity was fantastic. Of being a person who hasn't been to the dentist in a " very" long time they made me feel very relaxed. I would not hesitate going back there..
Clinic response ():
Response from the owner a year agoThank you for your wonderful review! We’re delighted that you were happy with our care. Your feedback inspires us to continue providing high-quality service.
Katherine Matthews (Kate)
March 2026 · ★ 4
Smile dental were amazing to visit. Love that they offer a free exam but they also spent a lot of time discussing treatment options. As a high anxiety patient, they were able to build confidence for me to return for the treatment plan. Only …
#Hoanaisthebest
March 2026 · ★ 5
Highly recommend greatest experience I’ve had at the dentist. Friendly staff awesome work. Thanks will definitely be visiting again.
Clinic response ():
Response from the owner a year agoThank you for your wonderful feedback! We're glad to know that our services met your expectations. Your review is greatly valued by our team.
Kerrie
March 2026 · ★ 5
Dr Samuel Wong and the dental assistant/nurse were both amazing. Highly recommended.
Clinic response ():
Response from the owner a year agoThank you for your excellent review! We're happy to hear that you enjoyed our services. Your satisfaction is our top priority, and your feedback is greatly appreciated.
toni tiddy
March 2026 · ★ 4
I had a real fear of dentists and would only ever go for toothache. Mu gosh I had to have 8 teeth out recently ,the dentist was amazing he was patient ,informed me of everything he was going to do .
Jamie Haenga
March 2026 · ★ 5
My Dentist an staff were very friendly an were able to see me straight away to have 4 extractions done took half an hour no complications whatsoever professional job well done thank you to the smile staff in Palmerston North in New Zealand
Clinic response ():
Response from the owner a year agoWe appreciate your wonderful review! It's rewarding to know you were happy with our services. Your satisfaction is important to us, and we’re glad we could meet your expectations.
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★ 4.4 (219 reviews)
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