Patients
Reviews of Shark Dental.
Ho Chi Minh City, Vietnam. 161 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Shark Dental is a recognised multi-branch HCMC chain that won Dental Clinic of the Year Vietnam 2025 (Global Health Asia Pacific) and partners with Medical Tourism Corporation for international patients. Two named dentists appear on the website with plausible credentials, and pricing is transparently published. However, the 50 on-platform reviews are uniformly 5-star with zero verified, no visit dates, template-pattern language, and several implausible reviewer names, which substantially undermines the trustworthiness of the review pool as a signal of real patient outcomes.
Authenticity
4/10Baseline 6: chain with website, awards, named doctors. Heavy deduction: 50/50 five-star, 0 verified, no visit dates, template language, anime-character reviewer names. Final 4.
Treatment quality
6/10Baseline 6: multi-branch chain, Dr Nguyen Duoc 33yr exp cited, range of procedures covered. -1 manipulation signal. External reviews show genuine results. Final 6.
Cleanliness
6/10Baseline 6: no JCI cert verifiable, multiple reviewers cite clean modern facility, international-standard claims on website. No hygiene complaints found. Final 6.
Team
6/10Baseline 6: Dr Nguyen Duoc (33yr implants/prosthodontics) and Dr Huynh Ba Minh Tri named on website. No named doctors appear in any of 50 on-platform reviews. Final 6.
Price value
7/10Transparent published pricing. Implants 7.5M-32M VND, crowns 3.5M-8M VND. Competitive vs HCMC market. International patients confirm value vs home country. Final 7.
Tourist suitability
6/10MTC partner, airport pickup offered, English staff confirmed by intl reviewers (Netherlands, India, France, Singapore). Multi-city branches. No dedicated intl coordinator visible. Final 6.
What comes up well
- Dental Clinic of the Year Vietnam 2025 - Global Health Asia Pacific
- Medical Tourism Corporation partner with airport pickup available
- Named implant specialist Dr Nguyen Duoc with 33 years experience on website
- Transparent published pricing: implants 7.5M-32M VND, crowns 3.5M-8M VND
- English-speaking staff confirmed by international patient reviews on external platforms
Points to weigh
- 50 of 50 on-platform reviews are 5-star with 0 verified and no visit dates - strong manipulation signal
- Multiple reviewer names are anime/game character names (Guts Berserk, Kazuto Kirigaia, Haha Haha)
- Upselling complaint and false advertising allegation noted on vietnam-dental.com aggregator
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 161 reviews
I brought my father here to check his teeth, the customer care team is extremely friendly and the doctor is very enthusiastic in checking and giving me results and treatment directions, the cost is also very reasonable. Overall, I am very satisfied with the service here, I have consulted many places but I think this place is still the best.
The clinic staff were attentive, thoughtful, and provided good service. Okay.
Very good service and professional dentist. I am very satisfied overall.
The doctor did a great job and was very dedicated; it was a wonderful experience.
Yesterday I brought my husband here to have 21 teeth filled. He had 10 done first, and the remaining 11 were to be done the next day. When I got home, I messaged the staff to say my husband should come back tomorrow at the same time. But the staff said all the doctors were fully booked and none were available to do the remaining 11. I don't understand why this clinic is supposed to finish the…
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job for a patient, but then shirks responsibility for only half of it. The doctor who worked on my husband yesterday was very unpleasant and unfriendly; when I asked about something, she seemed annoyed. If a clinic wants to have staff like that, I think it would close down soon; no customer would dare come back a second or third time. I am very disappointed with this dental clinic. The first time I came to this clinic, at the same place where my husband had his teeth done before, they were very friendly and cheerful. The second time I went, the doctors had all left, and only these people spoke to me; I didn't feel they were friendly.
A super team of fantastic and competent women, they speak good English and were able to give me very professional advice. I recommend them!! :)
Ive Just had the best dental treatment in all the dentists I've had to visit and very affordable prices I highly recommend if your visiting Vietnam for dental work to make this clinic your choice.
Emily was very meticulous! Tung assisted and took great care. Nina provided excellent service and information. Thank you!
The service experience was good, and the staff were friendly.
When I came to the dental clinic, I received enthusiastic support from all the staff and doctors, which helped me feel more confident with my smile 💯💯💯 …
Today I had my teeth cleaned and whitened, I really liked everything, the service was top notch, special thanks to the technician Natalia for her perfect Russian, everything was clear during the procedure ♥️♥️
Services are affordable and quick, and very friendly and helpful staff
There are many issues, and I have no intention of revising my rating anymore.
Reply from the clinic
Thank you for taking the time to share your feedback with Shark Dental. We appreciate your comments and look forward to the opportunity to speak with you in person to better understand your experience. 📞 Please contact our hotline at 1800 2069 (toll-free) so we can assist you and check your specific information. Shark Dental always values all feedback and is committed to continuously improving our service quality to provide a better experience for our customers.
The service was good; the doctor and the nurses were enthusiastic and gentle, causing no pain or discomfort.
Great service, they were with me every step of the way, they gave me a smile again. Something I haven't had in years
I really love the works. Dentist is really nice very gentle. Good consultation. It’s a trusted place I love it. 😁😁 strongly recommended …
It was a great experience in shark dental clinic. Miss Nina was very professional and with good communication skills. She did her job really well by explaing the entire process. My dentist Dr Tinh was very patience and polite during the entire process of getting my dental check-up . Great teamwork and well done . Atmosphere in shark dental was very clean . Will recommend to my Malaysian…
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friends for dental care. Great job guys and well done. Keep it up 💗
I went here for a teeth cleaning, and I really liked everything; it was painless. They also showed me before and after photos. It's especially great that there's a Russian-speaking dentist! Thank you 🤍 …
I already make all on 5 up and down , dr very professional and friendly, i have a new smile, thanks you
At Shark's price point, using a service elsewhere would be better.
The teeth whitening service was excellent. The staff were very attentive, and the clinic was spacious and clean.
I had a full mouth crown procedure. The Staff here are fantastic and the quality of work is the best. Nothing was too difficult for the staff to assist. Would highly recommend this Dental clinic.
The dental procedure included before and after photos, and the price varied depending on the condition of my teeth. The cleaning itself was okay. However, the technician should probably work a bit slower, because when they work too fast, it's very painful and causes bleeding gums. The suction tube was inserted directly into my tongue, and I asked the technician to stop several times, but it didn't…
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improve, so I endured it. It was fine right after the procedure, but now my tongue is sore and swollen. I'm someone who regularly gets my teeth cleaned and I'm quite timid. After this experience, I might be traumatized by getting my teeth cleaned again, but at least I know my teeth were properly cleaned.
Friendly doctors, reasonable prices, advanced technology, and a spacious and airy design.
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