Patients
Reviews of Sentosa International Dental.
Hanoi, Vietnam. 73 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha khoa quoc te Sentosa is a mid-sized multi-branch clinic in Thanh Xuan district offering a comprehensive service range including implants, orthodontics, and cosmetic dentistry, with claimed ADA/SDA-standard training and a Singapore-trained specialist on staff. A 2019 regulatory violation for employing an unlicensed dentist and a high 4.80/435-review profile that suggests possible review management are meaningful concerns. The clinic is not listed on any international dental tourism booking platform and sits in a non-tourist residential area, making it better suited to Hanoi expats than first-time overseas visitors.
Authenticity
4/10Baseline 5 (website exists but not in DB; partial profile). -2 for 4.80/435 medium manipulation tier. -1 no 3rd-party listings (DD/WC/Bookimed). 2019 unlicensed-dentist violation adds concern. Final 4.
Treatment quality
6/10Full range: implants (Korean/French/Swiss), Invisalign, endodontics, oral surgery, cosmetic veneers. ADA/SDA training claimed. Singapore specialist on team. -1 manipulation. Final 6.
Cleanliness
6/10Multiple local sources cite sterilization protocols and imported equipment from USA/Germany/Japan. Modern facility described. No independent clinic inspection evidence found. Score 6.
Team
6/10Named dentists: Ths.Bs. Nguyen Manh Chien, Bs. Nguyen Van Hoang, Bs. Nguyen Thi Van, Bs. Dominic Leung (Singapore). Deducted for 2019 unlicensed-dentist regulatory violation. Score 6.
Price value
6/10Pricing found: implants 14-30M VND, braces 25-90M VND, exams 200-800K VND. Competitive mid-range for Hanoi. No live price page accessible. Score 6.
Tourist suitability
4/10Hard cap 4 (no website in DB). Thanh Xuan/Le Van Luong is residential SW Hanoi, 8km+ from Old Quarter, no metro. International branding + Singapore dentist suggests some English. Not on international booking platforms. Final 4.
What comes up well
- Full service range including implants, Invisalign, and oral surgery
- Singapore-trained dentist (Dr. Dominic Leung) on team
- ADA and SDA training standards claimed
- Competitive implant pricing: 14-30M VND per tooth
- Multi-branch presence (Hanoi, Da Nang, Thai Nguyen)
Points to weigh
- 4.80/435 reviews — medium manipulation risk; no 3rd-party corroboration
- 2019 regulatory violation: employed unlicensed dentist without Health Dept approval
- Not listed on Dental Departures, WhatClinic, or Bookimed
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 73 reviews
I felt well taken care of, nothing to complain about
A place with reliable service quality, I will come back
Reply from the clinic
Thank you very much for taking the time to review and share your experience at Sentosa International Dental Clinic - Thanh Xuan branch! Your satisfaction and trust are the biggest motivation for our team to constantly strive and improve every day. We look forward to continuing to accompany you on your journey of oral health care.
A place worth coming back to, professional and dedicated service
The space is airy, clean, and provides a pleasant feeling.
Reasonable price, on time service, I didn't have to wait long
Really like the service here, polite and always put customers first
Will come back often because of the professionalism and friendliness here
It was a great experience; I felt relieved and satisfied afterward.
I've been to a few places, but this is still the one I want to come back to the most.
Really like the way the staff chat and explain thoroughly
The staff remember customers' names, which makes me feel special.
The space creates a feeling of tranquility, privacy, and relaxation.
I decided to try it after seeing many good reviews, and it truly lived up to my expectations.
Everyone here is lovely, and there's no pressure at all.
The space is not too large but very neat and sophisticated.
Every time I visit, I feel comfortable; nothing has ever disappointed me.
It was my first time here, but I felt very comfortable and at ease.
I was really satisfied with the experience, and it's worth coming back many times.
I have great confidence in their service because they are dedicated and not superficial.
I don't usually write reviews, but this place really deserves one.
Thanks to the team for always maintaining the quality of service.
The space isn't large, but it's cozy and private enough.
The space is decorated in a minimalist yet sophisticated style.
The gentle and dedicated service is what I appreciate most here.
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