Patients
Reviews of Sentosa International Dental.
Hanoi, Vietnam. 73 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha khoa quoc te Sentosa is a mid-sized multi-branch clinic in Thanh Xuan district offering a comprehensive service range including implants, orthodontics, and cosmetic dentistry, with claimed ADA/SDA-standard training and a Singapore-trained specialist on staff. A 2019 regulatory violation for employing an unlicensed dentist and a high 4.80/435-review profile that suggests possible review management are meaningful concerns. The clinic is not listed on any international dental tourism booking platform and sits in a non-tourist residential area, making it better suited to Hanoi expats than first-time overseas visitors.
Authenticity
4/10Baseline 5 (website exists but not in DB; partial profile). -2 for 4.80/435 medium manipulation tier. -1 no 3rd-party listings (DD/WC/Bookimed). 2019 unlicensed-dentist violation adds concern. Final 4.
Treatment quality
6/10Full range: implants (Korean/French/Swiss), Invisalign, endodontics, oral surgery, cosmetic veneers. ADA/SDA training claimed. Singapore specialist on team. -1 manipulation. Final 6.
Cleanliness
6/10Multiple local sources cite sterilization protocols and imported equipment from USA/Germany/Japan. Modern facility described. No independent clinic inspection evidence found. Score 6.
Team
6/10Named dentists: Ths.Bs. Nguyen Manh Chien, Bs. Nguyen Van Hoang, Bs. Nguyen Thi Van, Bs. Dominic Leung (Singapore). Deducted for 2019 unlicensed-dentist regulatory violation. Score 6.
Price value
6/10Pricing found: implants 14-30M VND, braces 25-90M VND, exams 200-800K VND. Competitive mid-range for Hanoi. No live price page accessible. Score 6.
Tourist suitability
4/10Hard cap 4 (no website in DB). Thanh Xuan/Le Van Luong is residential SW Hanoi, 8km+ from Old Quarter, no metro. International branding + Singapore dentist suggests some English. Not on international booking platforms. Final 4.
What comes up well
- Full service range including implants, Invisalign, and oral surgery
- Singapore-trained dentist (Dr. Dominic Leung) on team
- ADA and SDA training standards claimed
- Competitive implant pricing: 14-30M VND per tooth
- Multi-branch presence (Hanoi, Da Nang, Thai Nguyen)
Points to weigh
- 4.80/435 reviews — medium manipulation risk; no 3rd-party corroboration
- 2019 regulatory violation: employed unlicensed dentist without Health Dept approval
- Not listed on Dental Departures, WhatClinic, or Bookimed
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 73 reviews
There is no feeling of fatigue or rush during the service.
Reply from the clinic
Thank you very much for taking the time to review and share your experience at Sentosa International Dental Clinic - Thanh Xuan branch! Your satisfaction and trust are the biggest motivation for our team to constantly strive and improve every day. We look forward to continuing to accompany you on your journey of oral health care.
I feel very comfortable and relaxed every time I come here.
Perfect for those who prefer a gentle and professional style.
Always maintain the same quality of service as from the beginning.
A place worth coming back to whenever you have time.
Friendliness and thoughtfulness are the strong points of this place.
I appreciate the way the staff take care of customers.
A positive attitude from the staff spreads to the customers.
I always feel safe and secure when I come here.
Ready to come back anytime you need to find a comfortable place.
A memorable experience and one I'd like to return to.
No words are needed; the quality of service speaks for itself.
The atmosphere here is so pleasant that I want to come back often.
I recommended it to my friends and everyone was happy with it.
The service made me feel like I was part of family.
The staff are highly skilled and always maintain a polite demeanor.
There's always a friendly and positive feeling when you're here.
A place that's easy to find, easy to book, and easy to return to.
The service helped me feel relaxed both mentally and physically.
The clinic has lots of high-quality equipment and the staff are very kind :)
I feel very satisfied with the care and attentive listening.
The service here makes me feel secure, the staff are friendly and attentive.
Everyone always welcomes guests with a warm and friendly attitude.
I was taken care of very well, felt secure and confident.
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