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Scott Street Pharmacy

1/15 Scott St, Toowoomba, Australia

Last audited April 2026 By SmileJet Audit Team How we audit โ†’
4.3/5  · 77 reviews

Why Choose Scott Street Pharmacy in Toowoomba?

Scott Street Pharmacy is a full-service independent community pharmacy in Toowoomba, Australia, known for specialised compounding, sleep apnea services, and over 30 years serving the local community.

Scott Street Pharmacy is an independent, full-service community pharmacy located within the Medici Medical Centre at 15 Scott Street, East Toowoomba, Queensland, Australia. With over 30 years of service to the Toowoomba community, Scott Street Pharmacy has established itself as one of the region's most trusted and comprehensive pharmacy providers. As a member of the Independent Pharmacies of Australia (IPA) network, the pharmacy combines the personal service of an independent, locally owned business with the professional standards and product range expected by Toowoomba patients and healthcare professionals.

The pharmacy in Toowoomba operates Monday to Friday from 8:30am to 5:30pm and on Saturday mornings until 12:30pm. Co-located within the Medici Medical Centre alongside GP and other health services, Scott Street Pharmacy is ideally positioned to serve the prescribing needs of patients attending the broader medical precinct. The practice is renowned for its specialised compounding laboratory, dedicated Sleep Apnea Clinic, and the largest range of compression garments in Toowoomba โ€” distinguishing it as a pharmacy with considerably broader clinical capabilities than a standard dispensary.

Treatments & Specialties

Scott Street Pharmacy in Toowoomba provides an extensive range of pharmacy and health services across multiple specialised areas:

  • Prescription Dispensing: The pharmacy dispenses PBS prescriptions, private prescriptions, concession and entitlement card prescriptions, DVA/Repatriation prescriptions, repeat prescriptions, and Schedule 3 medicines for patients throughout Toowoomba and the Darling Downs.
  • Specialised Compounding: The pharmacy operates a fully accredited compounding laboratory, enabling pharmacists to prepare customised medications in specific strengths, formulations, or delivery forms not commercially available โ€” serving prescribing clinicians and patients in Toowoomba with specialised therapeutic needs.
  • Sleep Apnea Clinic: A full-time Sleep Apnea Clinic within the pharmacy offers consultations, equipment supply, and ongoing support for patients in Toowoomba diagnosed with obstructive sleep apnea. CPAP and related equipment, masks, and accessories are available, along with fitting and maintenance guidance.
  • Webster Packing (Dose Administration Aids): Webster-pak and blister pack services are provided for Toowoomba patients โ€” particularly elderly individuals or those on complex medication regimens โ€” to ensure safe, accurate medication management at home.
  • Compression Garments: Scott Street Pharmacy stocks the largest range of compression garments in Toowoomba, including medical-grade compression stockings and sleeves for patients managing venous insufficiency, lymphoedema, post-surgical recovery, and related conditions.
  • Incontinence Products: A discreet incontinence garment area within the pharmacy allows Toowoomba patients to access a curated range of continence products with privacy and dignity.
  • Vaccinations: Pharmacist-administered vaccinations including seasonal influenza and other eligible vaccines are available for Toowoomba patients without requiring a GP appointment.
  • Blood Pressure Monitoring and Health Checks: On-site blood pressure checks and health monitoring services provide Toowoomba patients with convenient access to key cardiovascular health indicators during pharmacy visits.
  • Medication Reviews (HMR): Accredited pharmacists conduct Home Medicines Reviews in collaboration with GPs, helping Toowoomba patients understand, rationalise, and optimise complex medication regimens.
  • Schedule 3 Medicines and Healthcare Products: A broad retail range of over-the-counter and pharmacist-only medicines, vitamins, supplements, skincare, and health products is available to support the everyday health needs of Toowoomba residents.

Technology & Facilities

Scott Street Pharmacy is equipped with dedicated clinical and dispensing infrastructure that supports its expanded range of specialised services in Toowoomba:

  • Accredited Compounding Laboratory: A fully equipped and accredited compounding lab enables the preparation of customised medications including hormone formulations, paediatric preparations, topical compounds, and other bespoke pharmaceutical products for Toowoomba prescribers and patients.
  • Two Private Consultation Rooms: Dedicated private consultation rooms allow pharmacists to conduct sleep apnea consultations, medication reviews, and sensitive health discussions with Toowoomba patients in a confidential setting.
  • Sleep Apnea Equipment and Fitting: The full-time Sleep Apnea Clinic is stocked with a range of CPAP machines, masks, humidifiers, and accessories, with qualified staff providing device selection, mask fitting, and ongoing equipment support.
  • Compression Garment Fitting Service: Trained staff provide professional measuring and fitting for medical compression garments, ensuring Toowoomba patients receive the correct grade, size, and style of compression product for their clinical indication.
  • Dispensary Technology: Modern dispensing systems including electronic prescription processing support accurate, efficient prescription management for Toowoomba patients.
  • Medici Medical Centre Location: Operating within the Medici Medical Centre in East Toowoomba, the pharmacy benefits from co-location with GP and specialist services, creating a seamless patient experience for those attending the broader medical precinct.

Why Choose Scott Street Pharmacy in Toowoomba

Patients across Toowoomba and the Darling Downs choose Scott Street Pharmacy for several compelling reasons:

  • Over 30 Years of Community Service: Three decades of serving Toowoomba has built deep trust and an intimate understanding of the local community's health needs โ€” something a national chain cannot replicate.
  • Accredited Compounding: The fully accredited compounding laboratory allows Scott Street Pharmacy to meet prescribing needs that cannot be fulfilled by commercial pharmaceutical products, serving Toowoomba patients with unique therapeutic requirements.
  • Dedicated Sleep Apnea Clinic: A full-time sleep apnea service means Toowoomba patients can access specialised CPAP consultations and equipment in a pharmacy setting, rather than navigating specialist referral pathways for straightforward device management.
  • Largest Compression Range in Toowoomba: The unmatched selection of medical compression garments, combined with professional fitting services, makes Scott Street Pharmacy the primary destination in Toowoomba for patients requiring compression therapy.
  • Independent, Personalised Care: As an independent pharmacy within the IPA network, Scott Street Pharmacy prioritises personalised service and long-term patient relationships over transactional dispensing โ€” a hallmark of the community pharmacy tradition in Toowoomba.
  • Medical Centre Integration: Situated within the Medici Medical Centre in East Toowoomba, the pharmacy supports a streamlined care journey for patients attending GP consultations in the same building.

Patient Experience

Visiting Scott Street Pharmacy in Toowoomba is a distinctly personal experience shaped by three decades of community pharmacy practice. Pharmacists and support staff know their regular customers by name, take time for thorough medication counselling, and proactively identify opportunities to improve patient health outcomes. The two private consultation rooms allow sensitive matters โ€” including sleep health, continence, and complex medication management โ€” to be addressed with full privacy and dignity.

The pharmacy's specialist services, including compounding, sleep apnea management, and compression garment fitting, are delivered by staff with specific product knowledge and clinical training. Toowoomba patients who have previously relied on Brisbane or other major centres for specialised compounding or sleep apnea equipment will find that Scott Street Pharmacy provides equivalent expertise locally, reducing travel burdens for the Darling Downs community.

Location & Accessibility

Scott Street Pharmacy is located at Suite 1, Medici Medical Centre, 15 Scott Street, East Toowoomba, Queensland 4350, Australia. The Medici Medical Centre on Scott Street is situated in the East Toowoomba suburb, within easy reach of the Toowoomba CBD and surrounding residential areas including Rangeville, Middle Ridge, and South Toowoomba. Street parking is available on and around Scott Street in East Toowoomba, with the medical centre also offering parking in its own grounds. The location is accessible via public transport routes serving the East Toowoomba corridor. The pharmacy's Monday to Saturday trading hours provide flexible access for Toowoomba patients with varying weekday schedules.

Patient Reviews from Toowoomba

4.3

โ˜… 77 reviews

M

Margaret Bambrick

April 2026 ยท โ˜… 5

Excellent assistance with pressure stockings, choosing right size and compression in new brand! Really appreciated your help today

J

Jessica Wood

April 2026 ยท โ˜… 5

If youโ€™re in need of a new pharmacy or just one in general I could not recommend Scott Street Pharmacy enough. The team are incredibly kind and helpful, going above and beyond to help you when they can. They made a stressful day today so much better and Iโ€™m incredibly grateful. It is not my closest pharmacy by far but I would choose it every time. Thank you again to the amazing team!

H

Helen Fleming

April 2026 ยท โ˜… 5

My dad was having trouble with his breathing mask leaking. We brought it in and Gail helped us with the new head elastic. Friendly service, really pleased they had the part in the shop and even fitted it for us, no hassle. Thank you.

A

AFRI3ND

April 2026 ยท โ˜… 5

A fantastic pharmacy. Since coming here 2 years ago, the team have been nothing short of amazing. D'arcy is always a friendly face and a joy to speak with. Gavin always knowledgeable and happy to assist whenever needed. Irma has assembled an amazing team and I am very thankful for their services. Although busy at times (Not surprisingly) I wouldn't go anywhere else

I

Indi Gage

April 2026 ยท โ˜… 5

This pharmacy definitely prioritises customer service. I had the pleasure of speaking to Sharni over the phone for a script enquiry. She was lovely, to the point and made sure to take the time to understand my concerns. Super happy with the service.

D

Douglas Gibson

April 2026 ยท โ˜… 5

I have been accessing the Sleep Apnea team for a year and a half now. Louise, Kelly,Gail, Jess, Nikki and Andrea offer the best customer service and support in the management of my Sleep Apnea. They are so friendly and helpful. If I could rate them 10 stars I would.

J

Jennifer

April 2026 ยท โ˜… 5

The staff are friendly and knowledgeable. Sharni has gone above and beyond to help me keep track of my regular medications. Her professionalism is appreciated. She always has a smile on her face and genuinely cares about the customer.

A

Andrew Dixon

April 2026 ยท โ˜… 5

First time customer and would definitely go back and recommend. Very friendly service.

P

patrick clark

April 2026 ยท โ˜… 5

Exceptional Service by Brenda at the Pharmacy I recently had the pleasure of visiting your pharmacy and was fortunate enough to be assisted by Brenda. I wanted to take a moment to express my gratitude for the exceptional service she provided. From the moment I walked in, Brenda greeted me with a warm smile and genuine enthusiasm. Her professionalism and dedication were evident throughout our interaction. She took the time to listen attentively to my concerns and addressed them with the utmost care and expertise. Brenda's knowledge of pharmaceuticals was truly impressive. Not only did she answer all of my questions with clarity and patience, but she also offered valuable insights and recommendations that greatly benefited me. It's clear that she is deeply committed to helping others and goes above and beyond to ensure customer satisfaction. Furthermore, Brenda's kindness and compassion were truly remarkable. She made me feel comfortable and reassured, turning what could have been a stressful experience into a pleasant one. Her genuine concern for my well-being did not go unnoticed, and I left the pharmacy feeling grateful for her assistance. In today's fast-paced world, exceptional customer service is hard to come by, but Brenda exceeded all expectations. She is a true asset to your pharmacy, and I cannot thank her enough for her outstanding support. I will not hesitate to return to your pharmacy for all of my pharmaceutical needs, knowing that I will receive the same level of care and professionalism from Brenda. Thank you, Brenda, for your dedication and excellence. You have truly made a difference in my day, and I am incredibly grateful for your exceptional service.

E

Erica Anderssen

April 2026 ยท โ˜… 5

The staff are amazing. Brenda went above and beyond helping my family to make my dad as comfortable as possible in the final stages of his cancer. Her kindness and compassion in a very difficult time was so much appreciated.

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★ 4.3 (77 reviews)

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