Patients
Reviews of Saigon International Dental.
Ho Chi Minh City, Vietnam. 73 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Saigon International Dental (Tan Phu) is a branch of a well-established private dental hospital group in Ho Chi Minh City, holding ISO 9001:2015 certification and a Malo Dental partnership for All-on-4 implants. The Tan Phu branch serves primarily local Vietnamese patients in a residential district, and the chain's marketing claims of 30+ branches and 200+ specialist dentists appear exaggerated relative to verifiable data of approximately 11 branches. The near-perfect 4.94 Google rating on 300 reviews falls in the medium manipulation tier and warrants cautious interpretation.
Authenticity
5/10Baseline 8 full profile. -2 medium manipulation (4.94/300). -1 unsubstantiated chain claim (30+ branches vs ~11 actual). Final 5.
Treatment quality
7/10Baseline 8. -1 medium manipulation. ISO 9001:2015 confirmed. Nobel Biocare, Malo Dental partner, CAD/CAM. No DoH violations. Final 7.
Cleanliness
7/10ISO 9001:2015, autoclave sterilization, hospital-grade main facility. Tan Phu is a branch without independent accreditation data. Final 7.
Team
7/10Main hospital: Dr. Nguyen Quang Tien (Munster Univ Germany), Dr. Nguyen Hoang Minh Trung (Columbia/Bologna). Branch-level team unverified beyond Dr. Thanh in reviews. Final 7.
Price value
8/10Transparent pricing published; competitive Vietnam rates. Financing available. Not premium-positioned vs tourist clinics. Strong value for local and budget dental tourists. Final 8.
Tourist suitability
4/10Tan Phu is a Vietnamese residential district with no tourist infrastructure. Branch not listed on Dental Departures or foreigner clinic directories. English support exists at main location only. Final 4.
What comes up well
- ISO 9001:2015 certified (April 2025)
- Official Malo Dental partner for All-on-4 implants
- CAD/CAM crowns and 3D CBCT imaging confirmed
- Named senior specialists with international credentials
- Competitive Vietnamese pricing with transparent public rates
Points to weigh
- 4.94/300 Google reviews — medium manipulation tier, -2 authenticity applied
- 30+ branches / 200+ dentists marketing claim not substantiated (~11 branches verifiable)
- Tan Phu branch doctors unnamed on official sites; only Dr. Thanh cited in reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 73 reviews
The facilities are clean and modern, with a spacious and comfortable waiting area. The doctors and consultants are enthusiastic, clearly explaining the dental condition and the appropriate treatment plan. The equipment is complete, and the work process is professional, creating a sense of reassurance during treatment. Pre-treatment consultation and post-treatment care are quite thorough.
Reply from the clinic
Saigon Dental Clinic sincerely thanks you for your kind words and for using our services. We are honored to welcome you and your family to our clinic. Saigon Dental Clinic is always striving to improve the customer experience. We wish you and your family good health and happiness!
The dental clinic is spacious and clean, and the doctors are dedicated.
The service here is excellent, the doctor is very helpful and gentle. The clinic is clean and modern. I will definitely come back. The staff are friendly, and scheduling appointments is quick. The dentist is very thorough and dedicated. The results exceeded expectations. This is my first time going to a dental clinic and feeling so comfortable. The space is clean, the equipment is modern, and…
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the price is reasonable.
The consultants were enthusiastic and attentive, the doctor examined thoroughly, 10/10.
The facilities are good, and the staff are enthusiastic and attentive.
The staff and doctors were friendly. They gave very thorough instructions after the examination.
The administrative service is terrible – a waste of customers' time! The paperwork here is extremely unprofessional. Customer information is repeatedly incorrect. VAT invoices take forever, from a few days to a month. Even warranty slips are forgotten, forcing customers to ask for them themselves. While other clinics process insurance claims quickly and easily, here customers have to follow up…
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p every step themselves. If you are a busy person and need transparent, fast insurance claim processing, think carefully before going here.
Reply from the clinic
Saigon Dental and Maxillofacial Hospital System sincerely apologizes for the unsatisfactory experience during your recent appointment. We are very sorry for your negative experience. Our team will strive to improve and provide better service.
I was recommended this place by a friend and visited for a consultation. The doctor provided very thorough advice, and the staff were very helpful.
The service was good, the doctor provided a good consultation and did a great job.
The facility was clean, the doctor was enthusiastic, the service was good, and I am very satisfied.
Thank you very much, Dr. Tran Chi Thanh. He is very skilled and has excellent expertise. I had my wisdom tooth extracted, and the root was very deeply decayed, but the doctor performed the extraction painlessly, explained everything clearly to the patient, and was very attentive in checking on the patient after the surgery. This is a trustworthy place.
The service was excellent, the staff were very enthusiastic. The dentist was very gentle, everyone. If you're thinking about getting dental services, go ahead and try it!
A GOOD EXPERIENCE: DEDICATED DOCTORS, EXCELLENT RECEPTIONIST AND CUSTOMER SERVICE.
I'm so happy I got a free dental check-up today :))))
Today I'm so happy to get a free medical checkup at school kkkk
Very good dental examination, detailed and accurate, suitable for everyone, should visit
Today I came to have a free dental checkup, so much fun everyone!
The clinic is beautiful, hygienic, clean, and the service is enthusiastic.
Saigon maxillofacial clinic is one of the best hospitals that I trust, has quality facilities, 5 stars
The maxillofacial examination here is very good, the consultation is very thorough.
Big dental clinic, I feel secure to come to see a doctor. The doctor and staff are quite attentive in welcoming and examining everyone ⭐⭐⭐⭐⭐
Reply from the clinic
Thank you for your trust and support of our dental clinic. We look forward to serving you again next time!
Good service, dedicated, attentive and good care staff and doctors
Reply from the clinic
Thank you for your trust and support of our dental clinic. We are happy to serve you next time.
The experience here is very good, Mr. Hieu is very nice, the dentists here take care of me very attentively
Nice and classy dental clinic, beautiful manager, friendly staff, highly qualified doctors, modern equipment
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