Patients
Reviews of Rio Luxury Dental.
Hanoi, Vietnam. 59 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Rio Luxury Dental is a well-equipped multi-floor Hanoi clinic offering Straumann implants, porcelain veneers, and orthodontics with named specialist doctors. Facility standards are strong with in-house lab and modern equipment. However, two specific 1-star complaints describe post-payment care abandonment during orthodontic treatment, which is a material concern for international patients committing to multi-visit treatment plans.
Authenticity
6/10Rating 4.85/59; LIGHT manipulation (-1 auth). 48 of 50 reviews are 5-star, mostly short generic Vietnamese. 2 substantive 1-star complaints with specific detail.
Treatment quality
6/10Straumann implants (3 units confirmed), porcelain veneers (16 units), braces, wisdom extraction. Post-payment care abandonment for orthodontic patients is a documented pattern.
Cleanliness
8/10Multi-floor facility with elevator, in-house X-ray and porcelain lab, described as spacious and modern across multiple reviews. Strong facility presentation.
Team
6/10Named doctors: Dr. Nghia (implants, praised x2), Dr. Ngan Ha (orthodontics), Dr. Hung. Post-payment abandonment of braces patients is a serious team follow-through gap.
Price value
6/10Installment plans for braces confirmed. One reviewer states no hidden costs. Post-payment abandonment suggests care continuity may not match the payment received.
Tourist suitability
6/10Hanoi inner zone (Cau Giay area), website nhakhoario.vn confirmed. English spoken per two reviewers. Straumann brand signals premium positioning. Mainly domestic clientele.
What comes up well
- Straumann implants and in-house porcelain lab confirmed
- Multi-floor modern facility with elevator and in-house X-ray
- Named specialists: Dr. Nghia (implants), Dr. Ngan Ha (orthodontics)
- Website and English-speaking staff confirmed
Points to weigh
- Post-payment care abandonment: 2 patients report being ignored after full payment for braces
- Bulk of 5-star reviews are short and generic, low specificity
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 59 reviews
The dental clinic has enthusiastic and supportive staff, and the quality of service and doctors is excellent – a perfect 10!
The doctor is attentive and thoughtful, the service quality is good. I wish dentistry to develop more and more.
The facilities are excellent, and the doctors are dedicated and highly skilled.
Excellent service, friendly and lovely staff, spacious and fancy facilities 👍🏻👍🏻👍🏻 …
Excellent! The facility is spacious and clean. The doctors are highly skilled and professional. The service is very attentive and thorough. They made the process gentle; I'm afraid of pain, but I didn't feel any pain at all at this dental clinic. I will definitely choose to use their services again next time. 😇😇 …
I rarely comment or rate any particular place, but I have to admit the doctors and staff here are very skilled and professional. My friend had porcelain veneers done elsewhere and complained of pain, but mine was very gentle here, and the doctor was very attentive. I only had it done yesterday, so I don't know if I'll experience any discomfort or sensitivity later, but currently I can eat very…
Read the rest of this review
y comfortably. I'm very impressed here, so I'm giving it 5 stars.
Dental clinic with heart, vision, doing the best for customers
The clinic was clean. The doctor was friendly and enthusiastic.
The dental clinic provides good treatment and the staff are very helpful.
My whole family had dental work done here and the service was excellent. The dentist was dedicated and gentle. 100 points!
Unacceptably bad. They provided service for a while, collected all the money, and then became indifferent to the customer.
I had my teeth treated at this dental clinic, and after they received all the money, they completely ignored me, even though I was still undergoing orthodontic treatment. It was like abandoning my child. A terrible experience.
A reputable orthodontic clinic. The doctor is gentle, provides thoughtful advice, and there are no hidden costs. The staff are very helpful and enthusiastic 👍👍👍 …
My sister went to get braces and found the dental clinic to be very good, with enthusiastic staff, so she recommended it to me, and now I'm a customer too, haha.
The dentist and all the staff are professional and treats their patients well. They also speak English which makes every appointment very helpful.
The room was clean, the doctor was enthusiastic, and the consultants were pretty.
The dental clinic is excellent, with modern facilities, friendly staff, and superb service quality.
I had my dental work done at this place and it was excellent. The doctor was enthusiastic and attentive, the prices were reasonable, the equipment was modern, and the space was clean. It was great!
I brought my girlfriend here for braces and found everyone enthusiastic and friendly. The dental clinic is large, clean, and beautiful.
This dental clinic is fantastic, everyone! The services and equipment are new and high-quality. The doctors and staff are very attentive and caring.
I had my braces done here. The facility is super beautiful, the doctor is gentle, and the staff are friendly like family. 10 out of 10! 😍😍 …
I am grateful to Dr. Nghia for helping me become more confident and successful. I am also grateful to the professional and dedicated team at Rio Luxury Dental!
The clinic is modern and clean, and the doctor is enthusiastic and careful. I just had an implant placed and everything went well.
I had dental implant surgery at Rio Dental and it was excellent.
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