Patients
Reviews of Rio Luxury Dental.
Hanoi, Vietnam. 59 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Rio Luxury Dental is a well-equipped multi-floor Hanoi clinic offering Straumann implants, porcelain veneers, and orthodontics with named specialist doctors. Facility standards are strong with in-house lab and modern equipment. However, two specific 1-star complaints describe post-payment care abandonment during orthodontic treatment, which is a material concern for international patients committing to multi-visit treatment plans.
Authenticity
6/10Rating 4.85/59; LIGHT manipulation (-1 auth). 48 of 50 reviews are 5-star, mostly short generic Vietnamese. 2 substantive 1-star complaints with specific detail.
Treatment quality
6/10Straumann implants (3 units confirmed), porcelain veneers (16 units), braces, wisdom extraction. Post-payment care abandonment for orthodontic patients is a documented pattern.
Cleanliness
8/10Multi-floor facility with elevator, in-house X-ray and porcelain lab, described as spacious and modern across multiple reviews. Strong facility presentation.
Team
6/10Named doctors: Dr. Nghia (implants, praised x2), Dr. Ngan Ha (orthodontics), Dr. Hung. Post-payment abandonment of braces patients is a serious team follow-through gap.
Price value
6/10Installment plans for braces confirmed. One reviewer states no hidden costs. Post-payment abandonment suggests care continuity may not match the payment received.
Tourist suitability
6/10Hanoi inner zone (Cau Giay area), website nhakhoario.vn confirmed. English spoken per two reviewers. Straumann brand signals premium positioning. Mainly domestic clientele.
What comes up well
- Straumann implants and in-house porcelain lab confirmed
- Multi-floor modern facility with elevator and in-house X-ray
- Named specialists: Dr. Nghia (implants), Dr. Ngan Ha (orthodontics)
- Website and English-speaking staff confirmed
Points to weigh
- Post-payment care abandonment: 2 patients report being ignored after full payment for braces
- Bulk of 5-star reviews are short and generic, low specificity
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 59 reviews
I've been here for a year and I see that the results are progressing quite well.
I'm currently undergoing orthodontic treatment, and the dentist is very attentive and caring.
I had my braces fitted here and the service was excellent.
I had four wisdom teeth extracted, thankfully the first day was swollen, but by the third day I could eat normally. The dentist was very helpful and gentle.
The service quality is good, the staff are professional in dentistry, and they provide assurance.
Dr. Nghia is dedicated and attentive to his patients. Dedicated dental care.
Good dentistry, good doctors. Anyone who wants braces can refer to Rio dentistry.
Prestigious dental clinic, good quality facilities Dedicated and enthusiastic customer service staff Good and dedicated doctors
Reputable dental clinic, the doctors and nurses are very enthusiastic.
I would like to sincerely thank Dr. Hung and all the staff at 102 Khuc Thua Du Dental Clinic. The doctor is very enthusiastic and thoughtful, he has made my dental implant very good. Sincerely thank you
Everyone in the dental office is very supportive and enthusiastic. I am quite satisfied with the dental office.
I am satisfied with the service as well as the enthusiasm of the consultants and customer care staff here. Good good!
The dental clinic has good facilities and services. You can rest assured to choose.
I had my teeth done at Rio. The service was very good. The doctor was also enthusiastic and did a careful job. Everyone who did their teeth at Rio is very good.
After 3 months of having porcelain veneers done at Rio, I can still eat and chew well, and my teeth are white and beautiful.
After a year of wearing braces, I've seen a lot of improvement. I had my braces done by Dr. Ngan Ha.
I'm currently getting braces here, and the doctor is very professional and gentle 🙆🙆 …
I had 16 porcelain veneers done at Rio. I am very satisfied. The dentist was gentle and enthusiastic.
I've had braces here for six months and the doctor is very enthusiastic and dedicated.
Good experience. Come to Rio to receive Mid-Autumn Festival gifts.
I had 4 implants placed on my lower jaw at Rio. I found the doctor to be gentle, dedicated, and painless. I am very confident and satisfied.
After experiencing the service of having 3 Straumen dental implants (the best type in the world according to current assessments), I found the doctor to be very professional, and my teeth function well after the implantation. In short, I am very satisfied. 5 stars for Rio.
Good dental clinic with in-house X-ray & porceline teeth making facilties. Dentists & nurses are careful & professional. Helpful receptions & support staffs. Fast & good after sales service. Easy to find location with plenty of parking spaces. Clean, tidy & spacious environment (more than 3 floors with elevator). Clean toilet.
Professional TV service, the dentist extracted the tooth without any pain at all. Delicious!
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