Patients
Reviews of Quốc Tế New Gate Dental Clinic.
Ho Chi Minh City, Vietnam. 88 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
New Gate International Dental is a busy HCMC clinic with strong long-term treatment evidence — 3-year braces completions, 1-year veneer follow-ups, and detailed orthodontic journey reviews. The no-upsell culture and post-care follow-up calls are genuine differentiators. Mostly domestic patient base with no confirmed English service, and pending approval status limits confidence.
Authenticity
6/10Baseline 7: website present, Dr. Tri and Dr. Dat named organically, 2 organic negative reviews (parking/reception) and wait-time complaints from 2 reviewers signal real operation. -1 Light: majority of pool is thin single-sentence generics. No manipulation detected. Final 6.
Treatment quality
7/10Baseline 7: Tuấn Khó Đỡ — detailed HiAlign braces journey with digital treatment plan preview; Ego — 3-year braces completed; Mai Ruby — veneers 1-year follow-up intact; implants + braces combined (Trí Dũng); fillings with no post-procedure sensitivity (thị chung, trú dũng); wisdom extractions painless. Final 7.
Cleanliness
7/10Baseline 7: multiple reviewers describe clean, modern, airy space; spa music in treatment rooms; private rooms confirmed. Final 7.
Team
6/10Baseline 6: Dr. Tri praised as meticulous, Dr. Dat named for veneers; no-upsell policy confirmed by multiple patients; post-procedure follow-up calls mentioned; 3-year patient retention indicates consistency. Final 6.
Price value
5/10Baseline 5: no specific pricing cited. HiAlign clear braces described as 'cost-effective' option. Samsung Gift vouchers accepted. Promotion pricing implied but not specified. Final 5.
Tourist suitability
6/10Baseline 7: HCMC primary hub (District 1/Phú Nhuận border), website present. -1 Light: no confirmed English service in reviews; status pending approval. Final 6.
What comes up well
- 3-year braces completed by multiple patients; HiAlign digital treatment plan with outcome preview
- No-upsell policy and post-procedure follow-up calls confirmed
- Dr. Tri and Dr. Dat named organically; veneers holding at 1-year follow-up
Points to weigh
- Status pending approval — clinic has not yet been verified on SmileJet
- No confirmed English-language service; no foreign patient reviews detected
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
The staff are very lovely, enthusiastic, and friendly. Dr. Tri is super attentive; he's very meticulous and careful when doing dental work. The space is clean and air-conditioned. You'll also be served free water and candy! :>>
When I entered, I felt the space was very clean and beautiful. The staff here is super cute, supportive and full of advice. Especially the doctor is easy to approach and works hard. I have to say that I feel this place deserves 10 points. If you don't know where to go for dental check-up, this is a great choice for you to experience.
The staff are enthusiastic in consulting. The doctor is psychological and does cleaning and filling services very smoothly. Caring for customers. I had a wisdom tooth extracted at New Gate, 4 teeth filled and scaling. Both times I came here, I was very satisfied with the service
I've been going to Newgate Dental Clinic for 3 years now, and whenever I have any dental problems, I always come here for treatment because I'm very satisfied with their service and quality. The staff and dentists are especially enthusiastic and friendly! 🥰 …
The staff were lovely and enthusiastic. I'm currently wearing braces and looking forward to the transformation of my smile here.
Here, I received enthusiastic and dedicated advice from the staff to the doctor. I'm looking forward to changing my smile from this place :)
The doctor is very dedicated, giving careful and thorough advice. The staff is cute and enthusiastic too. Everything is 10 points 10 points
Everyone here is so lovely. From the staff to the doctors, everyone provides excellent service ❤️
I had my braces fitted here. The service was excellent. The dentist and staff were very enthusiastic.
The dental clinic is very attentive and friendly, with excellent customer support. I am satisfied with the service.
Reply from the clinic
Newgate Dental would like to thank Ms. Hoa Lai for accompanying Newgate.
I am very satisfied with the doctor's expertise, thank you New Gate International Dental Clinic.
Reply from the clinic
Newgate Dental would like to thank Ms. Yuri for leaving a good review for the dental clinic and the team of doctors.
My first time at New Gate, I was extremely satisfied. From the security guard, the staff, and the entire team of doctors, everyone was very enthusiastic and friendly in their advice. They even called to check on me. Overall, everything was great.
Reply from the clinic
Newgate Dental Clinic would like to thank Ms. Thy Nguyen for trusting and using services at Newgate.
Dedicated, friendly dentist, enthusiastic consultation, very good customer support ❤️. 10 points
The consulting staff are dedicated and attentive, and the team of professional doctors provides exceptionally thorough consultations.
Reply from the clinic
Newgate Dental Clinic would like to thank Ms. Quynh Huong for always trusting and using our dental services.
Enthusiastic dental consultation and examination, gentle dental work. Very good
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Thanh Mai Nguyen Thi for leaving a review. These reviews are a great motivation for the New Gate team to continue striving for even greater success.
Excellent, the staff provided attentive service. Even though I used Samsung Gift's service.
Reply from the clinic
Sending hearts to my beloved sister from Samsung Gift ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
After consulting many places and many services, I decided to choose New Gate. The location is in District 1, bordering Phu Nhuan, so it is easy to find, and has a frontage for cars. - There is a place to park motorbikes and cars, very convenient. - The online care staff answers enthusiastically and thoughtfully. - When arriving at the facility, the staff will take care of you from the gate,…
Read the rest of this review
, reminding you of your appointment every time you arrive. - The receptionist pours water, arranges schedules, and notes down the protocol file, then meets the doctor. - The doctor gives advice according to your wishes, does not close sales or upsell. - The facility is clean, polite but cozy. - The toilet is clean, airy and odorless. - I wrote this review after 1.5 months of braces from the date of consultation and payment. - I had 4 wisdom teeth extracted, so I don't need to extract them anymore. The braces service has a contract with a treatment plan, especially with a clip of the plan, we will see how our teeth look after braces. I really appreciate this. Lots of free gifts and no extra costs. - Because my job requires a lot of talking, clear braces are a wise choice. P/s: I chose HiAlign clear braces because they are cost-effective. I will recommend them to my family and friends.
Reply from the clinic
New Gate Dental Clinic would like to thank Mr. Tuan for trusting and using our dental services!
The dental clinic provided attentive service and friendly staff. Very good.
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Hien Tran for trusting and using our dental services.
I had porcelain veneers done here about a year ago, and they still look great, the porcelain is still translucent. If you're thinking about getting porcelain veneers, you should check them out.
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Mai Rubi for trusting and using the services at New Gate. At our dental clinic, we always put service quality first to ensure that customers have the best experience at the dental clinic. Regarding porcelain teeth, we are committed to the quality and reputation of Dr. Dat Hoang, a dental aesthetic expert for top Vietnamese stars.
Friendly staff, attentive doctor, especially the space is very airy and comfortable, 10 points for quality.
Reply from the clinic
New Gate Dental Clinic would like to thank Mr. Dat Phat for trusting and using our services. At our dental clinic, we always prioritize service quality to ensure our customers have the best possible experience.
I highly recommend this place; everyone, from the staff to the doctors and nurses, is very enthusiastic and dedicated. 10 out of 10!
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Loan Vu for trusting and using services at New Gate. At our dental clinic, we always put service quality first to ensure customers have the best experience at our dental clinic.
I went to the dental clinic for a cleaning and was very satisfied with the dentist and staff.
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. Giang Nguyen for trusting and using our services. At our dental clinic, we always prioritize service quality to ensure our customers have the best possible experience.
This was my first time at New Gate Dental Clinic, but I was very satisfied. The space was very airy and clean, and the staff were very helpful.
Reply from the clinic
New Gate Dental Clinic would like to thank Ms. TH HT for trusting and using services at New Gate. At our dental clinic, we always put service quality first to ensure customers have the best experience at our dental clinic.
With a reputable and high-quality team, and enthusiastic and attentive customer service, I am truly very satisfied with the service at NewGate Dental Clinic ❤️
Reply from the clinic
Newgate Dental Clinic would like to thank Ms. Quynh Dan for her trust and for using our services.
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