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Pacific Smiles Dental Melbourne

360 Bourke St, Melbourne, Australia

Last audited April 2026 By SmileJet Audit Team How we audit →
4.4/5  · 167 reviews

Why Choose Pacific Smiles Dental Melbourne in Melbourne?

Pacific Smiles Dental Melbourne is a comprehensive dental clinic in Melbourne CBD, Australia, known for family dentistry and cosmetic services. ACHS-accredited with 7-day hours.

Pacific Smiles Dental Melbourne is a comprehensive dental practice located at 360 Bourke Street on the corner of Bourke and Elizabeth Streets, in the heart of Melbourne CBD, Australia. Pacific Smiles Dental Melbourne combines general, family, and cosmetic dentistry with emergency care services, positioning itself as a full-service destination for dental treatment in central Melbourne. The clinic holds ACHS Accreditation for Primary and Community Healthcare Standards, reflecting commitment to clinical excellence and patient safety. Pacific Smiles Dental Melbourne serves diverse Melbourne residents with multilingual staff (Cantonese, Farsi, Malay, Persian, Hindi, Gujarati), ensuring inclusive, accessible dental care across the community.

Pacific Smiles Dental Melbourne in Melbourne provides comprehensive dental services from routine preventive care through advanced restorative and cosmetic procedures. The clinic operates seven days per week with extended hours accommodating busy Melbourne schedules (Monday-Wednesday 8:30 am-6:30 pm, Thursday-Friday 8:30 am-5:30 pm, Saturday 8:30 am-5:00 pm, Sunday 10:00 am-4:00 pm). Pacific Smiles Dental Melbourne participates in the Child Dental Benefits Schedule, providing subsidized services for eligible families. The clinic offers sleep dentistry and IV sedation for anxious or medically complex patients, ensuring comfort throughout treatment.

Treatments & Specialties

Pacific Smiles Dental Melbourne in Melbourne provides an extensive range of dental treatments:

General & Family Dentistry: Pacific Smiles Dental Melbourne offers routine dental check-ups, professional cleanings, and examinations for patients of all ages. The clinic provides tooth-colored composite fillings for cavities, preventive fluoride treatments, and patient education about oral health maintenance. Pacific Smiles Dental Melbourne welcomes children and provides age-appropriate, comfortable care that builds positive attitudes toward dental health.

Emergency Dental Care: Pacific Smiles Dental Melbourne provides emergency appointments available daily for acute dental problems including severe pain, infections, dental trauma, and other urgent situations. The clinic's accessibility and willingness to accommodate emergency patients make it a reliable resource for Melbourne residents facing unexpected dental crises.

Cosmetic Dentistry: Pacific Smiles Dental Melbourne specializes in smile enhancement through professional teeth whitening, custom porcelain veneers, and cosmetic crowns. The cosmetic team at Pacific Smiles Dental Melbourne creates beautiful, natural-looking results that enhance patient confidence and appearance.

Orthodontics: Pacific Smiles Dental Melbourne offers Invisalign clear aligner therapy for discrete teeth straightening. The orthodontic team treats crowding, spacing, and bite problems in children and adults using modern invisible brace technology.

Implant Dentistry: Pacific Smiles Dental Melbourne provides comprehensive dental implant services including single tooth implants, multiple implant reconstruction, and implant-supported crowns and bridges. The implant team at Pacific Smiles Dental Melbourne in Melbourne combines surgical skill with prosthetic expertise to create permanent tooth replacements.

Root Canal Treatment: Pacific Smiles Dental Melbourne offers endodontic therapy for infected, damaged, or inflamed tooth pulp. Root canal treatment preserves natural tooth structure while eliminating pain and infection.

Oral Surgery: Pacific Smiles Dental Melbourne provides oral surgical procedures including wisdom tooth extraction and complex tooth removal. The surgical team is experienced with both straightforward and complicated cases.

Prosthodontics: Pacific Smiles Dental Melbourne fabricates custom dentures for complete or partial mouth restoration, combining function, comfort, and aesthetics.

Technology & Facilities

Pacific Smiles Dental Melbourne maintains a modern dental facility equipped with contemporary technology supporting accurate diagnosis and advanced treatment delivery. The clinic's technology infrastructure supports efficient treatment planning and high-quality restorations. Pacific Smiles Dental Melbourne maintains rigorous sterilization and infection control protocols, exceeding regulatory standards.

The clinic's ACHS Accreditation reflects commitment to maintaining healthcare standards and continuous quality improvement. Pacific Smiles Dental Melbourne invests in ongoing staff training and equipment updates to maintain contemporary practice standards. The accessible location near Flinders Street Station provides convenient public transport access, with street parking and nearby public car parks available for patients.

The professional, welcoming environment at Pacific Smiles Dental Melbourne is designed to accommodate anxious patients. The clinic's sleep dentistry and IV sedation capabilities enable comfortable treatment for patients with high dental anxiety or complex medical needs.

Why Choose Pacific Smiles Dental Melbourne in Melbourne

Pacific Smiles Dental Melbourne in Melbourne distinguishes itself through comprehensive services, extended hours, and multilingual accessibility. The seven-day operating schedule accommodates busy Melbourne professionals and families, with early morning and evening appointments reducing disruption to work and school schedules. Pacific Smiles Dental Melbourne's 4.3-star rating based on 128 reviews reflects consistent delivery of quality care and friendly, attentive service.

The prime Bourke Street location places Pacific Smiles Dental Melbourne within Melbourne CBD's central business district, easily accessible via public transport or by car. Pacific Smiles Dental Melbourne serves diverse Melbourne populations through multilingual staff, ensuring that language barriers do not prevent access to quality dental care. The clinic's participation in the Child Dental Benefits Schedule makes family dentistry more affordable for eligible families in Melbourne.

The availability of sleep dentistry and IV sedation at Pacific Smiles Dental Melbourne ensures that anxious patients and those with complex medical conditions can receive comfortable, safe dental treatment. The ACHS accreditation demonstrates Pacific Smiles Dental Melbourne's commitment to excellence and accountability.

Patient Experience

Pacific Smiles Dental Melbourne in Melbourne receives consistent recognition for excellent patient experience. Patients praise the friendly, attentive staff who provide comprehensive explanations throughout treatments. One long-term patient noted: "My family has been going for years and every practitioner they've seen (for orthodontics as well as a range of dentistry) has been fantastic with faultless and stress-free work."

The clinic's approach emphasizes patient education and communication. Pacific Smiles Dental Melbourne takes time to explain treatment options, answer questions, and involve patients in decision-making. The welcoming, professional environment creates a positive experience for patients of all ages.

Emergency patients appreciate Pacific Smiles Dental Melbourne's accessibility and willingness to accommodate urgent needs. The clinic's extended hours mean that Melbourne residents can access dental care during evenings, weekends, and Sundays—times when many other practices are closed.

Location

Pacific Smiles Dental Melbourne is located at 360 Bourke Street, on the corner of Bourke and Elizabeth Streets, Melbourne CBD, Victoria 3000, Australia. This landmark Melbourne CBD location, directly across from Commonwealth Bank, places Pacific Smiles Dental Melbourne in one of Melbourne's most accessible areas. The clinic is within easy reach of Melbourne's public transport network via nearby tram stops on Elizabeth Street and Flinders Street Station. Street parking and nearby public car parks provide convenient vehicle access for Melbourne residents driving to appointments. Pacific Smiles Dental Melbourne serves not only Melbourne CBD workers and residents but attracts patients from throughout Melbourne seeking comprehensive dental care with exceptional convenience and extended availability.

Patient Reviews from Melbourne

4.4

★ 167 reviews

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I AM DANNER

March 2026 · ★ 5

Nothing Beats PSD. Shout out to my amazing dentist Dra. Angela. ‼️‼️‼️‼️‼️

Clinic response ():

Response from the owner 2 years agoHi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

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Peter Moran

March 2026 · ★ 1

Absolutely terrible customer service, they cancelled my appointment at the last minute and didn’t care that it took me more than an hour to travel into the city. Would not recommend.

Clinic response ():

Response from the owner 2 years agoHi Peter, Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it … More

L

Lilybet Holt

March 2026 · ★ 5

My first time visiting here as it was covered with my insurance. I will 100% come back. Very thorough, one of the best dentist experiences I have had. Really recommend Dr Han

Clinic response ():

Response from the owner 2 years agoHi Lilybet, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

R

Ricardo Polizel

March 2026 · ★ 5

Very welcome and the staff really looks after your well-being. thank you!

Clinic response ():

Response from the owner 2 years agoHi Ricardo, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

J

jason lee

March 2026 · ★ 1

Rude staff. Hung up on me. Cancels your appointment even though you have confirmed ‘yes’ by text message. Their phones are poorly attended. Have rang multiple times with no answer and no call back. Will never go there as they’re just money makers and not caring about their patients.

Clinic response ():

Response from the owner 2 years agoHi Jason, Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it … More

D

Dr M C-Ong

March 2026 · ★ 1

Their phones are poorly attended... Called many times when during business hours but Diverted! And unable to contact via email etc. …

Clinic response ():

Response from the owner 2 years agoHi there, Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it … More

V

Vee Zinyemba

March 2026 · ★ 5

I highly recommend Pacific Smiles. They are simply the best, make your booking now with them for all your dental issues.

Clinic response ():

Response from the owner 2 years agoHi Vee, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

J

Jaqueline Marshiela

March 2026 · ★ 5

Wanted to go to Dr. Poya as recommended by a friend, but as I need an immediate appointment, I went with Dr. Hasan and is very pleased with the overall service, very friendly & gentle, cleaning was done very thoroughly, he advised ways to preserve my dental health very clearly too :)

Clinic response ():

Response from the owner 2 years agoHi Jaqueline, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

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Paul Fisher

March 2026 · ★ 5

These guys are awesome, super friendly and welcoming, and they are BUPA preferred which suits me perfectly. The girls at the reception are very helpful. Dr Darren is excellent, I had 4 fillings and a clean this time, Darren shapes the …

Clinic response ():

Response from the owner 2 years agoHi Paul, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

S

sersem tavuk

March 2026 · ★ 5

Dr Darren Lai has the lightest touch and yet he is very thorough; he is my favorite dentist!

Clinic response ():

Response from the owner 2 years agoHi Sersem, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

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★ 4.4 (167 reviews)

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