Patients
Reviews of Nha Khoa Ha Noi.
Hanoi, Vietnam. 76 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Nha Khoa Ha Noi is a community clinic in Cau Giay Hanoi with a strong extraction reputation and affordable pricing, attracting a volume of local patients through word-of-mouth referrals. Two serious 1-star complaints undermine confidence: one describes a bait-and-switch pricing scheme, and another details an extraction performed without X-ray on an acutely inflamed tooth, resulting in prolonged bleeding and gum recession. No named doctors appear across 50 reviews, which limits accountability and tourist suitability.
Authenticity
5/104.89/76, LIGHT deduction (-1 auth). No named doctors in 50 reviews triggers no-named-doctors cap (auth max 5). Some genuine substantive reviews but also repeated identical praise patterns.
Treatment quality
6/10Extraction outcomes mostly positive, PRF technique mentioned. 2 serious complaints: extraction on inflamed tooth without X-ray (gum recession 2 years later) and bait-and-switch billing.
Cleanliness
7/10Modern facilities and clean environment cited by multiple reviewers. No hygiene or sterilization concerns in any review.
Team
3/10No named doctors in 50 reviews. Team capped at 3 per no-named-doctors rule. Generic enthusiastic praise; 2 patients reported poor clinical judgment and deceptive billing.
Price value
5/10990k VND impacted wisdom extraction praised as cheap. Serious bait-and-switch complaint: agreed 700k VND then demanded 1M more after treatment. Mixed pricing reliability.
Tourist suitability
5/10Cau Giay inner Hanoi, PRIMARY zone. No website present. No named doctors, bait-and-switch complaint, and extraction-without-X-ray incident reduce tourist reliability despite location advantage.
What comes up well
- Cau Giay inner Hanoi, PRIMARY tourist zone
- 990k VND impacted wisdom extraction praised as affordable
- Post-extraction follow-up messaging documented
- PRF technique available, advised in 5-star review
Points to weigh
- Bait-and-switch: 700k VND agreed then 1M VND demanded post-treatment
- Extraction without X-ray on inflamed tooth led to 2-year gum recession
- No named doctors in 50 reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 76 reviews
Wisdom tooth extraction is painless; after resting for a few hours, you can eat normally. I recommend having it done here.
Reply from the clinic
Thank you for trusting and using our clinic's services ❤️
I just had 4 wisdom teeth extracted at the same time here. After 1 week, there was no pain or aching at all. The doctor was very skillful in extracting, seeing that I was in a good mood while extracting, he patted my shoulder to comfort me 🥹. Luckily, he extracted at the end of his shift but his hand was still steady, all 4 teeth came out neatly in less than an hour.
The team of doctors and nurses are very dedicated and enthusiastic.
I was so scared of pain, but the doctor was so skillful in pulling my tooth, it was quick and painless at all. Everyone, remember to get your teeth pulled here.
I was so scared of pain, but the doctor was so skilled at pulling my tooth that it didn't hurt at all. Everyone, remember to get your teeth pulled here.
The service was great, and the staff were enthusiastic. Especially the tooth extraction was quick and painless.
The doctor is enthusiastic and cute, tooth extraction is painless and very fast, very satisfied ☺️
Worried about tooth extraction pain, but I must say the dentists here are really good, extraction is not painful at all.
I hesitated for a long time before daring to go for the extraction, but I was so pleased that I ended up having all four wisdom teeth removed here. I found the dentist to be very skilled; thankfully, there was only slight swelling after the extraction, no pain afterward, and I can eat and drink normally. The customer care was also excellent; the dental clinic regularly messaged me to check on me…
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and gave thorough instructions on post-extraction hygiene. Overall, I'm extremely satisfied.
I had both my regular and wisdom teeth extracted. I expected it to be painful, but it only stung a little during the anesthetic injection and stitching. The customer service was excellent; they provided detailed and clear advice on dental solutions and treatment plans.
I just had root canal treatment and a crown done here. The doctors and staff are friendly and cheerful, take great care, and have excellent after-sales service (since I had a crown, I get free dental checkups for life!), plus the prices are reasonable!
I had my teeth pulled out for 4 times at this clinic. The doctor is really good at pulling them out and I didn't have any swelling at all. Thank goodness.
I had my wisdom tooth (tooth number 8) extracted here. It was a smooth procedure, and the doctors and staff were enthusiastic and attentive!
I was scared of having my wisdom teeth pulled, but luckily it was only a little uncomfortable during the stitching. Hey guys, if you're going to have your wisdom teeth pulled, you should get PRF (Platelet-Rich Fibrin) applied. I was afraid of having my blood drawn, but I still closed my eyes and let the dentist draw blood to create the PRF, which miraculously reduced pain and swelling.…
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Definitely worth the money.
I had my two teeth pulled here, it was super fast and didn't hurt at all!
I had a dental cleaning and filling done, and the staff were enthusiastic and friendly.
My mom had her teeth done here and now they look great and she enjoys eating so much.
I just had a tooth extracted here. The doctors and staff were friendly, and the prices were reasonable.
The staff were enthusiastic and the service was great. I had my teeth pulled out in 20 minutes!
I was most afraid of having my wisdom tooth extracted, and everyone said I'd have to eat porridge for a week and it would be very painful. But I had it extracted in the late afternoon and was able to eat dinner normally. Overall, I'm satisfied with the service here!
Thank you to the team of doctors at the dental clinic; the extraction was painless, quick, and professional.
Our family’s dental clinic for over nine years. Excellent service.
My impacted wisdom tooth was swollen and inflamed, and it had only just started to get a little better when they immediately told me to have it extracted, without even taking X-rays. The root was still hooked, and when I tried to pry it open, it bled profusely. I was naive and trusted the dentist too much. Now, more than two years later, it's finally healed a little, but I'm experiencing gum…
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recession around tooth number 7, specifically at the site of the wound on tooth number 8.
The tooth extraction was painless, and the dentists were very helpful.
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