Patients
Reviews of Nha Khoa Ha Noi.
Hanoi, Vietnam. 76 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Nha Khoa Ha Noi is a community clinic in Cau Giay Hanoi with a strong extraction reputation and affordable pricing, attracting a volume of local patients through word-of-mouth referrals. Two serious 1-star complaints undermine confidence: one describes a bait-and-switch pricing scheme, and another details an extraction performed without X-ray on an acutely inflamed tooth, resulting in prolonged bleeding and gum recession. No named doctors appear across 50 reviews, which limits accountability and tourist suitability.
Authenticity
5/104.89/76, LIGHT deduction (-1 auth). No named doctors in 50 reviews triggers no-named-doctors cap (auth max 5). Some genuine substantive reviews but also repeated identical praise patterns.
Treatment quality
6/10Extraction outcomes mostly positive, PRF technique mentioned. 2 serious complaints: extraction on inflamed tooth without X-ray (gum recession 2 years later) and bait-and-switch billing.
Cleanliness
7/10Modern facilities and clean environment cited by multiple reviewers. No hygiene or sterilization concerns in any review.
Team
3/10No named doctors in 50 reviews. Team capped at 3 per no-named-doctors rule. Generic enthusiastic praise; 2 patients reported poor clinical judgment and deceptive billing.
Price value
5/10990k VND impacted wisdom extraction praised as cheap. Serious bait-and-switch complaint: agreed 700k VND then demanded 1M more after treatment. Mixed pricing reliability.
Tourist suitability
5/10Cau Giay inner Hanoi, PRIMARY zone. No website present. No named doctors, bait-and-switch complaint, and extraction-without-X-ray incident reduce tourist reliability despite location advantage.
What comes up well
- Cau Giay inner Hanoi, PRIMARY tourist zone
- 990k VND impacted wisdom extraction praised as affordable
- Post-extraction follow-up messaging documented
- PRF technique available, advised in 5-star review
Points to weigh
- Bait-and-switch: 700k VND agreed then 1M VND demanded post-treatment
- Extraction without X-ray on inflamed tooth led to 2-year gum recession
- No named doctors in 50 reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 76 reviews
The staff were enthusiastic and polite, and the service was excellent.
Reply from the clinic
Thank you for trusting the clinic ❤️
Wisdom tooth extraction service is extremely good, you should go to Hanoi dental clinic.
The doctor was enthusiastic, I was surprised because the wisdom tooth extraction was not as painful as I thought. 10 points for dentistry
Had braces at the clinic when I was 37. At first I was a bit worried. But the doctors examined me enthusiastically. When the braces were removed, I felt so happy, the results were better than expected.
Our orthodontic services are thorough, attentive, and guarantee effective results for our clients. Installment payments are available to suit various budgets, making them affordable for students.
Reply from the clinic
Thank you from the dental clinic.
I had dental implants placed here and it wasn't painful.
I was introduced to this clinic for reputable tooth extraction.
Wisdom tooth extraction: Gentle and painless procedure by the dentist, reasonable price.
The wisdom tooth extraction was gentle and painless, and the dentist was very helpful.
I found the clinic to have excellent service, and the doctors were friendly.
So lucky to choose a reputable clinic with dedicated doctors to provide braces and dental care for the whole family.
Scamming customers out of their money. A despicable bunch. They charged 700k for dental treatment and fillings. After collecting the money, they demanded an additional 1 million for the filling. That's pure bloodsucking. A real scumbag.
Reply from the clinic
Hello sir, there may be a misunderstanding here. Did the receptionist give you a receipt when you paid? We would appreciate your feedback. If you have any further questions, please contact the clinic manager at 0967678448.
Wisdom tooth extraction was completely painless. It healed quickly too.
After having my tooth extracted, I went home and didn't feel any pain at all 🤧🥰 …
I just completed my treatment at Hanoi Dental Clinic and I'm truly very satisfied. The team of doctors here are highly professional, provide attentive consultations, and perform the procedures very gently; it wasn't painful at all, unlike what I imagined. The facilities are modern and clean, creating a very reassuring atmosphere. I will definitely recommend this place to my family and friends. 5…
Read the rest of this review
stars for quality and dedication.
Painless tooth extraction, we recommend everyone come and experience it.
I was mentally prepared for my wisdom tooth to hurt, but it didn't hurt at all. 990k VND per tooth is so cheap! 😍 …
The service quality was great. They extracted the tooth, then advised on the membrane and stitching to speed up healing, which was excellent :3 10/10
The dentist extracted the tooth quickly and painlessly, provided enthusiastic and friendly advice. I highly recommend everyone go there. I also read other reviews from those who recently had their wisdom teeth extracted and found it very good.
The doctor was friendly, the procedure was quick, and it was painless.
Reply from the clinic
Thank you for trusting and using our clinic's services ❤️
The doctor was cheerful and enthusiastic. I had all four wisdom teeth extracted very quickly...
I had a wisdom tooth extracted at the clinic. The extraction process was painless. It's recommended to have a membrane placed and stitches applied to help the tooth heal faster. Thank you to the dentists.
The doctors here are very enthusiastic and work very professionally. 10/10!
My wisdom tooth extraction was painless, bloodless, and the service was excellent, reminding me to go to the toilet and have the stitches removed. I had my impacted wisdom tooth extracted for only 990k VND.
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