Patients
Reviews of Nha Khoa Gia Dinh Cercon.
Ho Chi Minh City, Vietnam. 77 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Nha Khoa Gia Dinh Cercon is a small Facebook-based clinic in Binh Thanh with a loyal local following but recurring complaints about overpriced services and inconsistent staff conduct. Treatment outcomes are mixed, with multiple reports of fillings failing within a year and a root canal case that required follow-up implant work due to inadequate post-treatment guidance. The 99k VND scaling promotion attracts walk-in volume but upsells and extra fees erode trust.
Authenticity
7/1077 reviews, 4.62 avg, no manipulation signal. Mix of loyal regulars and genuine complaints about overpricing and rude staff.
Treatment quality
6/10Fillings fell out 7-8 months post-treatment; root canal ended without crown advice leading patient to need implant later.
Cleanliness
7/10No specific cleanliness complaints in reviewed sample. Facility appears functional. No infection or sterilization concerns raised.
Team
6/10Dr. Tai named positively by some. Rude staff reports from multiple 1-star reviewers. Appointment missed without apology. Inconsistent patient handling.
Price value
5/10Gap fillings quoted 1.8M VND vs 500k-700k at nearby clinics. Extra 150k anesthesia fee added during scaling. Warranty limited to 3 months.
Tourist suitability
6/10Binh Thanh inner HCMC, PRIMARY zone. Facebook-only online presence, no English website. Rude-staff and overpricing complaints reduce tourist reliability.
What comes up well
- Binh Thanh location, accessible inner HCMC
- 99k VND scaling promotion draws walk-in traffic
- Some long-term loyal patients praise Dr. Tai
- No-upsell noted in a subset of positive reviews
Points to weigh
- Fillings fell out within 7-8 months; 3-month warranty only, refused repair
- Gap fillings priced 1.8M VND vs 500k-700k at comparable clinics
- Rude staff and missed appointments without apology across multiple reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 77 reviews
The dental clinic is good, with attentive and enthusiastic staff.
Reply from the clinic
Thank you very much, sir/madam. The dental clinic is very happy to accompany you on your journey of oral care.
I had my teeth cleaned here. The lady who served me and the dentist were kind, gentle, and removed the tartar smoothly.
Reply from the clinic
Yes, thank you very much. Our dental clinic appreciates your visit. We wish you and your family good health.
The doctor was attentive and caring, and the receptionist was also very nice.
Reply from the clinic
Yes, thank you very much. Family Dental Clinic is very grateful to you. We hope that our dental clinic will always be a trusted address for you, your family, and everyone else.
The dental clinic is incredibly dedicated, the service is painless, they take great care, provide thorough consultations, and the space is clean and airy.
Reply from the clinic
Thank you for trusting and using our dental services. Your feedback is a great motivation for our doctors and all dental staff to continuously strive to provide the best quality service to our valued customers. We are delighted to have accompanied you on your journey of oral health care.
The doctor's work is painless, and he's willing to work even during his lunch break.
Reply from the clinic
Thank you for trusting and using our dental services. Cercon Family Dental Clinic is delighted to accompany you on your journey of oral health care.
Dental filling done in 5 minutes, and the ladies even babysat for me 🥰🥰🥰 …
Reply from the clinic
Yes. Our dental clinic thanks you for your trust and support. Congratulations! We wish you happiness and joy, and may your baby grow up healthy and strong.
Doctor Tài is super cute and does a great job.
Reply from the clinic
Thank you for trusting and using our dental services. We are delighted to be accompanying you on your journey of oral health care.
The dentist was very skilled and gave a good consultation; I'll definitely go back.
Reply from the clinic
Thank you so much, sir, from me and the entire dental team. We wish you and your family happiness, good teeth, and good health!
The doctor at the clinic was very caring and gentle, which made me feel very reassured.
Reply from the clinic
Thank you for trusting and using our dental services. Your feedback is a motivation for us to continuously strive to improve every day, providing the best quality service to our valued customers. We are very happy to have accompanied you on your journey of oral care.
The doctor and the staff were very enthusiastic, gentle, and lovely. I was timid and scared, but the doctor went slowly and reassured me, and the staff even let me hold their hands. I was a little scared at the beginning of the procedure, but I felt very reassured while they were doing it.
Reply from the clinic
Thank you for your continued trust in our dental services. Your feedback motivates our doctors and all staff to strive harder every day, providing the best possible service to our valued customers. We are delighted to be accompanying you on your journey of oral health care.
The reception staff were attentive. The doctors were highly qualified.
Reply from the clinic
Thank you for trusting and using our dental services. Your feedback is a great motivation for us to continuously strive to provide the best quality service to our valued customers. We are delighted to have accompanied you on your journey of oral health care.
Great service! Fast and affordable solution for my tooth issue👍 …
Reply from the clinic
Yes. We are delighted to serve you. You are a beautiful.
Today I took my wife to have her wisdom teeth extracted. The doctor was very gentle, attentive, and kind to her. Thank you so much, doctor!
Reply from the clinic
Thank you very much for your trust and support of our dental clinic. We wish you happiness and joy. We hope our dental clinic will always be a trusted place for you and everyone else.
The doctor created a friendly atmosphere, worked professionally, and provided thorough advice to clients.
Reply from the clinic
Thank you for your continued trust and support of our dental clinic on your oral health journey. Our doctors and staff will always strive to provide the best possible service to our valued customers.
The service was fast, excellent, and straightforward; I was very satisfied. Moreover, everyone here was very attentive and pleasant.
Reply from the clinic
Thank you for trusting and using our dental services. Your feedback is a great motivation for our team of dentists and staff to strive harder every day, providing the best service experience for our customers. We are delighted to have accompanied you on your journey of oral health care.
The dentist will advise you on solutions, their advantages and disadvantages, and the expected results. They'll also recommend solutions that fit your budget. The final decision is yours. It's a long-established dental clinic, so you can feel very confident. Everyone there is also very friendly.
Reply from the clinic
Thank you for your continued trust and patronage of our dental services. Your feedback motivates our team of dentists and staff to strive harder each day, providing the best possible service to our customers.
I went in for a hygiene, it was fast and clean, friendly staff
Reply from the clinic
Yes. Cercon family dental clinic sincerely thanks you for visiting and using our services during this Lunar New Year holiday. We wish you and your family a happy and prosperous new year. Happy new year!
Good service. Excellent skills with affordable pricing. Come here for anything teeth related services!
Reply from the clinic
Yes. Cercon Family Dental Clinic is very grateful to you and your family for your love, trust, and support. We hope that our clinic will always be a trusted place for you, your family, and everyone else.
The dental procedure was very painful, making chewing difficult, and the staff were rude when my mother went for a check-up. They were unprofessional; everyone should avoid them.
Reply from the clinic
We apologize for the inconvenience. We are always open to feedback and suggestions, including direct comments at our workplace. We welcome you back to address the issue you've experienced. After verifying your claims, we will reimburse you for all treatment costs and any emotional distress you may have suffered.
The dentist was dedicated and the dental work was painless.
Reply from the clinic
Thank you for trusting and using our dental services. Your feedback is a great motivation for our doctors and all staff to continuously strive for excellence every day. We are delighted to have accompanied you and your family on your journey of oral health care.
This is the second time my husband and I have returned to this dental clinic for check-ups and treatment, and we are still very satisfied. The dentist was enthusiastic, attentive, and clearly explained each step of the treatment. The clinic was clean and fragrant, creating a very pleasant feeling. One thing I appreciate is that the clinic shows patients before and after photos of their teeth after…
Read the rest of this review
r scaling so they can assess the treatment's effectiveness themselves – something I've noticed many other dental clinics haven't done. In addition, I had my wisdom tooth extracted and was truly impressed because the extraction process was quick, gentle, and almost painless. After the anesthetic wore off, I was able to eat and drink normally (only chewing on one side). Many thanks to the dental team, and I will definitely return when needed.
Reply from the clinic
Thank you for your trust and support for our dental clinic. Your comments are encouragement and motivation for our dental clinic to always strive to serve everyone.
The dentist did a great job. I didn't feel any pain at all during my dental procedure. I thought I'd have to have a tooth pulled, but after the treatment and the restoration, I can eat whatever I want. It's so much fun. No pain at all. This is a place my wife and I, and our whole family—my brother, aunt, and nephew—feel completely at ease.
Reply from the clinic
Thank you very much. We wish you good health. Our dental clinic will always be a trusted place for you and everyone else.
I just had my teeth cleaned here; the dentist was very gentle and attentive.
Reply from the clinic
Thank you so much, ma'am. It's an honor for our dental clinic to serve you. We wish you and your family good health. We hope our dental clinic will be a trusted place for you, your family, and everyone else.
The scaling was very gentle, the doctor was friendly and lovely, and the procedure was very comfortable.
Reply from the clinic
Thank you for trusting and using our dental services. Your feedback is a great motivation for our team of dentists and staff to continuously strive to provide the best quality service to our valued customers. We are very happy and honored to have accompanied you on your journey of oral health care.
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