Patients
Reviews of Nha Khoa Dang Luu.
Ho Chi Minh City, Vietnam. 161 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Nha Khoa Dang Luu is an established Ho Chi Minh City orthodontic chain with credentialed senior dentists and a genuine 20-year clinical track record. However its review pool shows zero verified reviews and several specific treatment failure complaints including a multi-year orthodontic case ending in an implant upsell, a chemical burn from whitening gel, and diagnostic errors, which reduce confidence in consistent clinical standards. The clinic is primarily geared toward local Vietnamese patients with limited confirmed English-language or tourist-specific infrastructure despite an Australian contact number on the website.
Authenticity
5/10Baseline 6: real clinic, named dentists, website, 20yr history. -1 0/50 verified, uniform 5-star templates, repetitive staff-name praise pattern. Final 5.
Treatment quality
5/10Baseline 6: documented orthodontic expertise, in-house lab. -1 multiple specific 1-star cases: 5yr braces failure, whitening gel burn, misread X-ray. Final 5.
Cleanliness
6/10Baseline 6: multiple reviews mention clean space, meets MoH sterilization standards. No JCI/ISO confirmed. No cleanliness complaints. Final 6.
Team
6/10Baseline 7: Dr Nguyen Quang Tien MSc Munster Germany, Dr Minh Trung NYU digital dentistry, Dr Thu Hong 20yr exp. -1 no full faculty list verifiable. Final 6.
Price value
6/10Baseline 6: pricing pages published for all major treatments, VND-denominated. One review mentions promotions available. Value competitive for HCMC market. Final 6.
Tourist suitability
4/10Baseline 5: WhatsApp line, Australian office number, multi-branch. -1 no confirmed English-speaking staff or tourist workflow; all reviews in Vietnamese. Final 4.
What comes up well
- Operating since 2005 with multiple HCMC branches and national expansion
- Lead orthodontist holds MSc from University of Munster, Germany
- Dr Minh Trung trained at NYU in digital dentistry
- WhatsApp contact and Australian representative office listed on website
- In-house lab for crown and prosthetic work
Points to weigh
- 0 of 50 reviews verified; uniform template praise suggests review management
- Multiple 1-star reports of 5-year braces failure ending in unnecessary implant upsell
- Whitening gel chemical burn and failed follow-up reported; hotline not answered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 161 reviews
Good service, enthusiastic doctor, Mr. Cong works gently and smoothly
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
DON'T ADD MORE BRACES VICTIMS HERE When you really need braces, you should research carefully before starting braces. A big dental clinic that doesn't even have an appointment schedule for customers, waiting 2-3 hours to get in and do it for 5 minutes. The doctor examines carelessly without following the records, the person doing the work is an assistant with no one checking again. I had braces…
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for 5 years and had 6 screws inserted, which was not good, and finally my real teeth were asked to be smaller and implanted. OH MY GOD, I'M SO SCARY, I RUN AWAY. I don't expect to get any money or fairness here. If the doctor doesn't have a HEART, why stay? I SINCERELY ADVISE YOU TO GET BRACES AT SMALL DENTAL CLINICS, WHERE THE DOCTOR CAN DO IT FOR YOU HIMSELF. Don't waste money and time having to go to two places to get braces like me.
Reply from the clinic
Thank you for your feedback. For any further comments, please contact 18006578. Please provide your case number or full name so we can process your request accordingly. Thank you!
The dental clinic is dedicated, the receptionists are enthusiastic and friendly, and the doctors are conscientious and thorough in their work.
Reply from the clinic
Response from the owner Edited 3 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again!
Super enthusiastic consultant, good service, Ms. Thuy works very gently and painlessly.
Reply from the clinic
Thank you for your trust and support of our dental clinic. We look forward to serving you again!
New braces at the dental office, friendly and enthusiastic staff
Reply from the clinic
Response from the owner Edited 3 months agoThank you for choosing Dang Luu Dental Clinic for your orthodontic treatment. We look forward to serving you again!
Enthusiastic and cheerful staff, friendly doctor, lovely Mr. Long is very attentive and dedicated
The clinic service is very good.. I went to CVR and had Thuy do the work. She did it carefully and gently, no pain.
The staff were attentive and considerate, and the doctor was quite lovely. Ms. Duong was very kind and attentive; I was very satisfied and will continue to use the services here!
Mr. Son is very enthusiastic and friendly in doing his teeth. I am very impressed with the staff and the medical environment here. 5 stars
Good service, enthusiastic staff, dedicated doctor, I will come back many times. Thank you Mr. Nhat for accompanying me throughout the time using the service here.
The staff is very dedicated. I had my teeth cleaned by Mr. Cong, very clean and thorough.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of our teeth cleaning service at Dang Luu Dental Clinic. We look forward to serving you again!
The dental clinic provided professional consultations and modern equipment. The dentist who cleaned my teeth, Cong, did it very quickly, meticulously, and cleanly.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for having your teeth cleaned at Dang Luu Dental Clinic. We look forward to serving you again in the future.
Terrible service. I had a laser teeth whitening package for 2.9 million VND, and during the whitening process, the whitening gel spilled onto my gums, causing blisters and pain. The staff said the whitening trays would be ready in 1-2 days, but it's been 5 days and I still haven't received them. No one answers the hotline. By the 5th day, my teeth had almost returned to their original color and…
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didn't maintain the bright tone.
The service quality was good, the doctor was enthusiastic, and Mr. Cong was very helpful and did a good job.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for trusting Dang Luu Dental Clinic. We look forward to serving you again!
The doctor consulted enthusiastically and thoroughly. Doctor Nhat removed the tartar gently and with little pain.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for choosing Dang Luu Dental Clinic for your teeth cleaning. We look forward to serving you again in the future.
Good service, enthusiastic doctor, friendly people, Mr. Duong works gently
I have been having braces for 2 and a half years. The doctor and staff are good. Today, the assistant Son was very attentive, dedicated and gentle with the customer.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for choosing Dang Luu Dental Clinic for your orthodontic treatment. We are delighted to have earned your trust. We look forward to serving you again in the future.
The space is airy and comfortable, the staff are enthusiastic and helpful, and the doctors are very dedicated... definitely worth experiencing, everyone!
Good service, the back doctor was gentle, and Dr. Le was enthusiastic.
The service is okay. Braces treatment takes a very long time. You should consider this before buying.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for choosing Dang Luu Dental Clinic for your orthodontic treatment. We look forward to serving you again!
Quality service, enthusiastic doctor, Mr. Son's assistant is cheerful and smooth
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic. We look forward to serving you again.
The service quality was excellent, the doctor was enthusiastic, and the Japanese assistant was cheerful and gentle.
Thao cvr is painless, Nhi receptionist is cute. Will introduce family members to come here.
I went to the clinic for braces and was directly examined and treated by the doctor. The doctor was very dedicated and explained each step clearly, so I felt secure. The service here is professional, the support staff is attentive, the space is clean and comfortable. Assistant Cong is gentle and enthusiastic.
Reply from the clinic
Response from the owner Edited 4 months agoThank you for your trust and support of Dang Luu Dental Clinic's orthodontic services. We look forward to serving you again!
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