Patients
Reviews of Nha Khoa Bao Viet.
Hanoi, Vietnam. 71 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Nha Khoa Bao Viet in Hanoi Dong Da is a 17+ year established clinic with three named senior dentists led by Dr. Quoc Ai and Dr. Lan Phuong, offering orthodontics, extractions, whitening, and general dentistry. Reviews feature specific procedures and standout patient care touches including free refills, pre-extraction snacks, and post-extraction follow-up calls, though the perfect 5.00 rating is partly driven by Tet promotion reviews. One review describes a non-dental skin whitening service suggesting possible Google profile cross-contamination.
Authenticity
5/10Rating 5.00/71, MEDIUM deduction (-2 auth, -1 treat). All 50 reviews are 5-star. Tet seasonal promotional reviews inflate count; one review describes non-dental skin whitening suggesting possible profile cross-contamination.
Treatment quality
7/10Diverse procedures: braces, fillings, scaling, extractions, cosmetic bonding, laser whitening. Free refill policy confirmed. Post-extraction follow-up calls and pre-procedure snacks noted. MEDIUM deduction applied.
Cleanliness
7/10Consistently described as clean and spacious. Multiple mentions of modern equipment. Weekend busy periods noted but quality maintained.
Team
8/10Three named senior dentists: Dr. Quoc Ai (20+ years, orthodontics), Dr. Lan Phuong (pediatric and general), Dr. Luong (fillings). Post-treatment follow-up calls confirm patient care culture.
Price value
7/10Repeatedly described as reasonable. No unnecessary upselling noted. Free refill honored without charge. Tet promotional pricing for whitening packages with take-home trays.
Tourist suitability
5/10Dong Da district Hanoi PRIMARY zone. Domestic Hanoi patient base only; no English reviews or tourist-oriented services. Better suited for Hanoi expats than short-stay tourists.
What comes up well
- Dr. Quoc Ai: 20+ years orthodontic experience in central Hanoi
- Dr. Lan Phuong: pediatric-friendly with gentle child extractions
- Free refills honored and post-extraction follow-up calls confirmed
- Seasonal Tet whitening promotions with take-home trays included
Points to weigh
- MEDIUM manipulation: 5.00/71, all 50 reviews 5-star, Tet review drive evident
- Non-dental skin whitening review suggests possible profile cross-contamination
- Weekend crowding reported; parking limited (100k VND nearby lot)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 71 reviews
High-quality dental clinic, helpful and enthusiastic staff, and the dentists are very gentle and dedicated.
Reply from the clinic
Thank you for sharing your kind feedback about Bao Viet. This is valuable feedback that motivates us to continuously improve our service quality and advance our treatment techniques and technologies.
The dental clinic has a team of enthusiastic consultants, and the doctors answer questions thoroughly. 10/10 for the dental clinic.
Reply from the clinic
We are honored to accompany you on your oral health journey. Thank you for placing your trust in Bao Viet Dental Clinic – we look forward to seeing you at your next appointment!
Enthusiastic and cheerful consultation, clean and beautiful space, modern equipment.
Reply from the clinic
Your compliment is a great encouragement for the entire team of doctors and staff at the clinic. Thank you for choosing Bao Viet as your place to take care of your smile.
I have used the service here. The quality of treatment is very good, the doctor is attentive and the assistants are very enthusiastic.
Reply from the clinic
Thank you for taking the time to share your positive feelings about the clinic.
After scaling, periodontal disease will be much better. I wish everyone always has clean teeth and fresh breath. I wish the dental clinic to be more and more prosperous.
Reply from the clinic
Hello! Thank you for your warm 5-star review to the Bao Viet Dental team. We will continue to maintain this quality and spirit of service in every visit.
The space is spacious, clean, and beautiful. The staff provided detailed and helpful advice.
Reply from the clinic
Thank you very much for your positive feedback on the quality of service at the clinic.
I really like this place because the staff are polite.
Reply from the clinic
We hope you had a good experience at the clinic.
The price was much better than many other places I checked, and the extraction wasn't too painful either.
Reply from the clinic
Thank you for choosing and trusting Bao Viet!
The doctor is highly skilled, so I feel quite reassured and completely satisfied.
Reply from the clinic
Your positive feedback helps us continue to maintain our commitment to providing a reputable, effective and safe dental clinic for all our customers.
This place has good prices and is reputable and professional.
Reply from the clinic
Your feedback is a great source of positive energy for the entire clinic.
Good service, better price than other places I looked at.
Reply from the clinic
Thank you for sharing your honest feedback – it's valuable evidence of the team's efforts.
This is the most caring dentist I've ever met. I'll definitely come back and recommend him to my friends.
Reply from the clinic
We are happy that you feel secure and satisfied at the clinic – that is also the goal we always aim for.
Since I got my beautiful new teeth, I've been smiling all the time. Thank you so much to the dentists!
Reply from the clinic
Thank you for joining us on our journey to maintaining a healthy and beautiful smile.
The fillings were done very carefully, and I can eat and drink comfortably without too many restrictions.
Reply from the clinic
See you again at Bao Viet to continue taking care of your oral health!
Tooth extraction for baby is quick and painless, baby is very cooperative about eating normally.
Reply from the clinic
Hope to accompany you for a long time on your dental care journey.
There are many dental veneer packages to choose from; consult with a professional to select the one that best suits your needs.
Reply from the clinic
At Bao Viet Dental Clinic, every customer is like family. Thank you for choosing us!
From the doctors and staff to the security guard, everyone was very welcoming and enthusiastic. I give it 5 stars for the friendly and pleasant atmosphere.
Reply from the clinic
Bao Viet is committed to continuing to uphold the spirit of "Dedication - Accuracy - Safety" in every service.
It's a very trustworthy and reliable experience, everyone! The doctor is highly skilled and very dedicated.
Reply from the clinic
We appreciate your compliments – see you soon!
I know the dentist here has many years of experience, wisdom tooth extraction is very gentle, the stitches are beautiful, now my teeth are ok, I can eat and drink normally.
Reply from the clinic
See you at the next scheduled check-up.
Young and enthusiastic staff and dentists. I don't know if Dr. Ly has a girlfriend yet. Clean equipment, reasonable price. Will support again next time.
Reply from the clinic
Yes, Dr. Ly has a family!
Bao Viet Dental Clinic is very reputable and dedicated, especially for their orthodontic services, which are extremely affordable considering the quality! Thank you very much to the dentists and doctors at Bao Viet Dental Clinic!
Reply from the clinic
It was a pleasure serving you and thanks for the positive review!
The medical team is very attentive and caring. I was worried when I had my wisdom teeth extracted and the doctor said surgery. But the doctor extracted them quite quickly and in a flash, both teeth were gone 👋👋🦷🦷. When I got home, I didn't feel much pain or swelling. I had them extracted early yesterday afternoon and today I was able to eat and drink normally 🍱🤩. The next day, the doctor cal…
Read the rest of this review
led me directly to ask how I was doing and I felt cared for 💐. I will support the clinic for a long time. You should make an appointment in advance to avoid having to wait (from the experience of someone who doesn't make an appointment like me 😂)
Reply from the clinic
Thank you for your positive feedback regarding the expertise of the doctors and the modern equipment at Bao Viet Dental Clinic.
Bao Viet Dental Services in Hanoi offers professional and reasonably priced services including porcelain veneers, braces, teeth whitening, and teeth cleaning.
Reply from the clinic
We're delighted you had a positive experience at Bao Viet!
Want the same for your own teeth? Send a photo and we will come back with a written quote from Nha Khoa Bao Viet.
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