Patients
Reviews of New Generation Dental.
Ho Chi Minh City, Vietnam. 56 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
New Generation Dental is an ortho-specialist clinic in inner HCMC with Dr. Thao as a standout orthodontist praised across multi-year treatment journeys by local and international patients. A serious Branch 2 incident involving rough treatment and patient abandonment without prescriptions is a notable red flag on an otherwise strong record.
Authenticity
6/10Rating 4.79/56 (4.70-4.89, <200) -> LIGHT -1 auth. 49 of 50 are 5-star. Multiple detailed multi-year ortho journey reviews and several international reviewers add authenticity.
Treatment quality
7/10Braces (primary specialty), implants, whitening, Invisalign, root canal, extraction confirmed. One serious Branch 2 incident: rough procedure, no prescription, patient abandoned.
Cleanliness
8/10Consistently praised as clean, modern, and well-equipped. Modern machinery mentioned by multiple reviewers. No hygiene complaints across 50 reviews.
Team
8/10Dr. Thao (primary orthodontist) praised by many patients across 2-4 year journeys. Dr. Vui (masters degree) for implants. Appointment reminders, transparent pricing. Branch 2 incident serious.
Price value
7/10Described as reasonable and transparent with no hidden fees. Installment payment options for implants. Multiple reviewers highlight competitive pricing vs alternatives.
Tourist suitability
7/10Binh Thanh / Phu Nhuan inner HCMC = PRIMARY zone. Japanese patient continued ortho from Japan. English-speaking reviewers confirm no language barrier. Whitening and Invisalign available.
What comes up well
- Dr. Thao praised for orthodontics over 2-4 year journeys by many patients
- Japanese patient continued ortho from Japan; no language barrier reported
- Transparent pricing and installment payment options for implants
- Whitening, Invisalign, implants, and braces all confirmed
Points to weigh
- Light manipulation (4.79/56) detected; -1 auth applied
- Branch 2: rough procedure, no prescription, patient abandoned in lobby in pain
- Branch 2 nurse told patient to remove cotton swabs themselves after procedure
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 56 reviews
Many thanks to the team of doctors, assistants, receptionists… from the initial welcome to the attentive customer service… Especially Dr. Thao, who was so gentle and dedicated. Thank you and best regards!!
Good dental service, the doctor is both dedicated and talented 🥰🥰🥰 …
3 years accompanying the Dental Clinic with orthodontic services. I have been cared for and looked after very well. Doctor Thao in charge is always calm and gives me advice, consults on options and explains to me when doing something in my treatment. This helps me feel more secure and confident because the 3-year journey is not short 🥰. The support from the security guard, the receptionist and th…
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e specialists are all very friendly. 🥰 My appointment schedule is always reminded 1 day in advance and I am always supported to reschedule if I am busy❤️. This review is a deep thank you to the Dental Clinic for accompanying me throughout the past time.❤️ Thanh Minh - metal braces in April 2022 - braces removal in May 2025 😊
The doctors are highly skilled, the assistants are cheerful and attentive, the reception staff are enthusiastic, and the facility is clean.
I had my braces fitted at this dental clinic, and I have to say the quality of service, the doctors, and the assistants is absolutely top-notch – 1000/10! After 3 years of wearing braces, I'm very satisfied and will continue to support their other services and recommend them to my friends.
I am Japanese and had orthodontic treatment in Japan before. I wanted to continue orthodontic treatment after moving to Vietnam, so my friend introduced me to this dentist. All the staff are very kind and their service is excellent! They gave me advice every maintenance. Finally I got a beautiful smile without any problems! Thank you very much!!!
The dental clinic was attentive and thoughtful throughout my orthodontic treatment. I sincerely thank Dr. Thao and the staff at the dental clinic for accompanying me.
Overall, it was excellent; the doctor was highly skilled, very dedicated, and attentive to the patients.
The clinic is clean. The staff and doctors are very enthusiastic, very cute and gentle. The team of doctors and staff are very professional, cute and friendly.
I had a great experience. Everyone was very helpful and professional.
I'm having orthodontic treatment at the dental clinic and it's going well. There's a clear change. My underbite is gone. I'm just waiting for it to be straightened. The staff here are dedicated and enthusiastic, the equipment is modern, and the price is reasonable.
I am currently a customer of the dental clinic and am satisfied with the service provided 🥰. Everyone is very enthusiastic and lovely …
I've had my braces fitted here for a year. The doctors are always attentive, the assistants are lovely, and especially Dr. Thao is very gentle.
I have had braces here for more than 6 months, feel very comfortable, enthusiastic doctor, lovely staff, modern facilities, reasonable price
The dental clinic provides enthusiastic orthodontic consultation, and the work process is dedicated and very thorough.
I had a successful orthodontic experience at this dental clinic. A friend of mine had their treatment there, so I decided to choose this place. The staff were very helpful, and my main doctor, Dr. Thao, was lovely and beautiful 😊😊. My case isn't complete yet, but I'm halfway there. I feel like I've already made a lot of progress in half the time, and I hope the final result will be as…
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expected. Thank you so much to everyone at the clinic ^^
The doctors are highly qualified and skilled, and the clinic staff are very friendly and helpful. The facilities are modern, clean, and the clinic is spacious and airy. The prices are reasonable, and I always come here whenever I have dental problems.
The characters are so cute, especially the tartar removal is painless 😙 …
This modern dental clinic has dedicated, enthusiastic, and friendly doctors and staff. Everything is going great during my orthodontic treatment here: my teeth have changed significantly, my overbite has decreased, my smile is more beautiful and I feel more confident. They offer many payment methods and making it easy to book appointments 🥰🥰🥰 Thank you so much to the dental clinic.
The doctor and staff are very dedicated, enthusiastic, always supporting me during the braces process, modern equipment ensures good treatment.
The new dental clinic works very well, I have been having orthodontic treatment for almost half a year, progress is good, staff and doctors are friendly and highly skilled
Got whitening done here - took about an hour and a half total and teeth came out looking significantly better. Friendly staff with English-only a non-issue. Recommend!
The doctor did a great job for me, so I fell asleep while doing it without realizing it. The staff and receptionist were enthusiastic and friendly, so they made me very comfortable. I recommend it to anyone who wants to do invisalign trays here 🫶🏻 …
I had braces here, I really feel secure when coming because I heard about it from friends before. The doctor is very dedicated, gentle, good at his job and easy to understand 😍 The staff is friendly and enthusiastic. Overall, it's not 100 points but I will definitely recommend my acquaintances to come here for dental care
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