Patients
Reviews of Navii Dental Care.
Hanoi, Vietnam. 51 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Navii Dental Care in Hanoi Old Quarter is one of the most tourist-accessible clinics in Vietnam, with Dr. Nam and Dr. Lam earning strong praise from international visitors for walk-in availability, English communication, and exceptional pricing. Two independent reviewers with photos document poor cosmetic filling outcomes from a specific dentist, flagging inconsistent quality as a meaningful risk for elective cosmetic procedures.
Authenticity
7/10No manipulation (4.65, real negatives with photos). Website + WhatsApp confirmed. Dr. Nam, Dr. Lam, Dr. Long named. 2 independent reviewers document same problematic dentist with photo evidence.
Treatment quality
6/10Dr. Nam, Dr. Lam, Dr. Long praised for precision. Two documented cosmetic filling failures (no flossing space, unnatural look) with photos, both naming same dentist. Implants, crowns, root canals positive.
Cleanliness
9/10Described as spotless and extremely clean and sterile by multiple independent reviewers. Modern equipment, calm atmosphere. Very strong consistent signal.
Team
7/10Dr. Nam praised by multiple tourists and expats, Jayden (bilingual staff) noted by name. Dr. Lam praised extensively for fillings and extractions. Dr. Phung Ha documented for poor cosmetic filling quality by 2 reviewers with photos.
Price value
9/10Cleaning 400,000 VND (~6). Custom night guard same day for £60 (patient paid £500+ equivalent in UK). Walk-in for implants from Japan due to cost difference. Best-value signal in entire VN pipeline.
Tourist suitability
8/10Old Quarter Hoan Kiem inner Hanoi PRIMARY zone. Walk-ins welcome. English spoken. WhatsApp contact. Multi-country tourist reviews. One appointment cancelled on arrival without notice is a reliability risk for tourists.
What comes up well
- Old Quarter location; walk-ins accepted; English spoken via WhatsApp
- Cleaning from 400,000 VND (~6); custom night guard same day for £60
- Dr. Nam and Dr. Lam praised by tourists from 10+ countries
- Japanese patient chose Navii for implants over Japan due to cost savings
- Clinic family patient since 1999; insurance accepted; Invisalign available
Points to weigh
- Two reviewers with photos document poor cosmetic fillings from same dentist (Phung Ha)
- Appointment cancelled on arrival without notice (foreigner patient, no alternative offered)
- Generic review: does not do good job, wastes customers money
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 51 reviews
I had root canal treatment here and it was painless. The doctors are excellent, the equipment is modern, and they are all very kind, dedicated, and friendly. I wish the dental clinic continued success.
I'm very happy with the white ceramic brackets and the white archwire; they're hard to notice unless you look closely :)
The clinic has a very modern and friendly design. The staff is also friendly and welcoming. The dentist is gentle and gives enthusiastic advice. Will come back often.
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