Patients
Reviews of Navii Dental Care.
Hanoi, Vietnam. 51 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Navii Dental Care in Hanoi Old Quarter is one of the most tourist-accessible clinics in Vietnam, with Dr. Nam and Dr. Lam earning strong praise from international visitors for walk-in availability, English communication, and exceptional pricing. Two independent reviewers with photos document poor cosmetic filling outcomes from a specific dentist, flagging inconsistent quality as a meaningful risk for elective cosmetic procedures.
Authenticity
7/10No manipulation (4.65, real negatives with photos). Website + WhatsApp confirmed. Dr. Nam, Dr. Lam, Dr. Long named. 2 independent reviewers document same problematic dentist with photo evidence.
Treatment quality
6/10Dr. Nam, Dr. Lam, Dr. Long praised for precision. Two documented cosmetic filling failures (no flossing space, unnatural look) with photos, both naming same dentist. Implants, crowns, root canals positive.
Cleanliness
9/10Described as spotless and extremely clean and sterile by multiple independent reviewers. Modern equipment, calm atmosphere. Very strong consistent signal.
Team
7/10Dr. Nam praised by multiple tourists and expats, Jayden (bilingual staff) noted by name. Dr. Lam praised extensively for fillings and extractions. Dr. Phung Ha documented for poor cosmetic filling quality by 2 reviewers with photos.
Price value
9/10Cleaning 400,000 VND (~6). Custom night guard same day for £60 (patient paid £500+ equivalent in UK). Walk-in for implants from Japan due to cost difference. Best-value signal in entire VN pipeline.
Tourist suitability
8/10Old Quarter Hoan Kiem inner Hanoi PRIMARY zone. Walk-ins welcome. English spoken. WhatsApp contact. Multi-country tourist reviews. One appointment cancelled on arrival without notice is a reliability risk for tourists.
What comes up well
- Old Quarter location; walk-ins accepted; English spoken via WhatsApp
- Cleaning from 400,000 VND (~6); custom night guard same day for £60
- Dr. Nam and Dr. Lam praised by tourists from 10+ countries
- Japanese patient chose Navii for implants over Japan due to cost savings
- Clinic family patient since 1999; insurance accepted; Invisalign available
Points to weigh
- Two reviewers with photos document poor cosmetic fillings from same dentist (Phung Ha)
- Appointment cancelled on arrival without notice (foreigner patient, no alternative offered)
- Generic review: does not do good job, wastes customers money
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 51 reviews
Quick and easy. Two fillings and a clean in less than an hour. Great service
I broke my tooth in Vietnam and was very worried about going to the dentist. My local tour guide recommended Navvi Dentist in Hanoi. I went at 8:30am when it opened and they fit me in straight away. The dentist was brilliant. She fitted a fantastic white filling within 10 minutes and it only cost £15 (500k VND). I then asked her if it was possible to have a night guard made as I grind my teeth…
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in my sleep and it costs a fortune in the UK. She took the mould and had it custom made for the same day, for only £60! I couldn’t be happier with the results. I was so skeptical and worried when I went but afterwards I was so happy I went.
Outstanding Dental Care at Dr. Lam’s Clinic in Hanoi! I recently visited Dr. Lam’s dental clinic in Hanoi for a teeth cleaning and a filling, and I couldn’t be more impressed with the experience. From the moment I arrived, I was greeted by a clean, modern, and professional environment that immediately put me at ease. Dr. Lam and his team were exceptionally professional and attentive throughout…
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ut my visit. The teeth cleaning was performed with meticulous care, leaving my smile feeling fresh and revitalized. The filling procedure was smooth and nearly painless, a testament to Dr. Lam’s expertise and precision. He explained each step of the process clearly, ensuring I was comfortable and well-informed. If you’re looking for a highly skilled dentist in Hanoi, I highly recommend Dr. Lam. His commitment to exceptional patient care and the pristine condition of his clinic make him a standout choice for all your dental needs. I will definitely be returning for future treatments!
Walked in and had an appointment booked for first thing the next day. checkup, polish and clean for 400,000. Solid, easy experience.
I brought my child here to have an extra tooth extracted, and the dentist did it very gently. My child didn't feel any pain or fear of having a tooth extracted.
I just had my teeth cleaned and filled with Dr. Lam and I was extremely satisfied. Dr. Lam is not only very professional but also very dedicated and gentle. During the treatment, the doctor always explained the steps carefully, helping me understand the process better and feel secure. The doctor's skills are very good, especially when removing tartar, it was not painful at all, it felt very…
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y gentle. When filling the teeth, the doctor also paid attention to every small detail, ensuring that after completion, I did not feel any discomfort or pain. Dr. Lam really gave me a very comfortable and pleasant experience, erasing my worries about dental care. I really appreciate Dr. Lam's enthusiasm and dedication. If I have the chance, I will definitely come back and recommend Dr. Lam to my friends and family.
I came to the clinic because of terrible toothache that prevented me from eating. Luckily, Dr. Lam treated me, and afterwards, I felt much better and could eat and drink normally again. I am very grateful to the team of doctors and staff at the clinic for their enthusiastic support. I will definitely recommend this place to my friends.
I had a wonderful experience at Navii Dental Care. The facilities are modern, the working environment is professional and clean, and the staff have a friendly attitude. I had two porcelain crowns replaced here. Dr. Lam is an excellent dentist, dedicated to the patients and meticulous in every detail. I did not feel any pain during the treatment.
I have been here many times, using the services: wisdom tooth extraction, filling cavities, scaling. Dr. Lam is enthusiastic, meticulous, and careful. My teeth were previously filled elsewhere and were damaged, so I came here to have them all redone. It has been a year and still no pain. In addition, I can claim insurance here, so I don't have to worry about the cost when going for a checkup.
I had a tooth extracted by Dr. Lam and was completely satisfied; the extraction was painless. I will definitely recommend him to everyone.
I recently had a composite filling, cleaning, and polishing done at Navii Dental Care, and I couldn’t be happier with the experience! Dr. Lam was incredibly skilled and patient, explaining every step clearly, which really put me at ease. The filling feels natural, and my teeth look fantastic after the cleaning and polishing. The clinic was spotless and had a calming atmosphere.
I had a great experience at the Navii Dental Care clinic. The clinic has very advanced equipment and facilities, very hygienic and the staff are very professional and caring. Dr. Lam inserted 2 caps for me and she was extremely diligent, meticulous and passionate. The price was very reasonable.
Worst dentist I have ever been in my life. The dentist was unprofessional. I was trying to communicate via translator and was agreed with the said price which was 800,000vnd per tooth for dental fillings. She was not concern on how it will look like. I just wanted to cry and leave. She tried to fill the gaps with literally no space to floss, uneven (first 3 photos). I was trying to tell her that…
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it looks unnatural and please leave some space between each tooth to make it look natural, but she made it worse. She was pissed when I was trying to tell her that I am not satisfied and rushing to use her phone. Putting a lot of pressure on my head and putting her dental staff on my chest. I was so disappointed. Worse worse worse experience in Vietnam.
Reply from the clinic
Really sorry for your unexpected experience. We have been upgraded the facilities and changed doctors/ staffs. We would love to see you again, and offer repair/ compensation solution. Many thanks
Worst of all the worst dental clinic, not even worth a star. The dentist Phûong Hā who di my partner was very unprofessional and not sure if she is really a qualified dentist. We always had our teeth look after every time we go home to our country so we knew what is good and not good. Look what she did to my partner’s teeth. If you are looking a dentist to look after your teeth please save your…
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money, time and effort. I’m pretty sure there will be other great dentists out there. To the owner of this clinic, I’d suggest look for another dentist the certified and professional one.
Is Dr. Nguyen Nam still working at the hospital, admin?
This dental clinic does not do a good job and does not provide attentive service. They waste money on customers.
I used dental insurance services here and was very satisfied.
I got my wisdom tooth removed by dentist Long. Initially, I was very worried that it would be extremely painful. However, Mr Long made it an easy and heavenly process with no pain at all at the clinic. I could eat almost normally a few hours after the removal. Thank you very much Mr Long and the clinic!!! Highly recommended the clinic to everyone.
Modern equipment, a professional and clean working environment, and friendly staff. I am very satisfied with my experience at Navii Dental Clinic.
I had a great experience at Navii dental clinic. I had my teeth cleaned and filled. Initially, I was very afraid of the pain, but the doctor and nurses encouraged me and did it gently. The clinic was extremely clean and sterile, which made me feel very comfortable and reassured. Everyone should go there!
Last week, I had 4 Roland porcelain crowns here. Now my teeth can chew normally, no pain at all, the color is very real. I feel very satisfied with the service as well as the dedication of the doctor here, because I am a bit picky but the doctor is still patient and thoughtful with me. Thank you very much.
Reply from the clinic
Dear Ms. Nhung, Thank you so much for trusting Navii with your oral health care. The Navii team always strives to provide our customers with the healthiest and most beautiful teeth. We are so glad you were satisfied with your experience at Navii. During your oral care, if you have any questions or need advice, please feel free to message us on our Facebook page: https://www.facebook.com/navaidental/ Wishing you happiness, beauty, and success in life 💞
I had 2 wisdom teeth extracted at the same time here. The first day it was a bit swollen but I didn't feel any pain. On the second day it was completely gone. The doctor extracted it very quickly and it didn't hurt. Thank you very much to the clinic. I will introduce my friends to come here.
Reply from the clinic
Hello Min Tu, Thank you so much for trusting Navii with your oral health care. Navii is delighted to receive your positive feedback. If you have any questions or need advice during your oral care, please feel free to message us on our Facebook page: https://www.facebook.com/navaidental/ Wishing you happiness, beauty, and success in life! 💞
This dental service is good, patients can trust in the doctors' qualification and safe environment.
Good service, dedicated to customers, long-standing reputation. Staff communicate politely and gently. My whole family has been examined and treated here since 1999. Thank you clinic! Very much appreciated!
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