20 Newcastle St, Newcastle, Australia
SmileJet AI Audit Score for MS Dental: 8.0/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 8/10 — Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.. Cleanliness: 8/10 — Baseline 8: hygiene protocols supported by equipment. Final 8.. Team: 8/10 — Baseline 8: dentist Dr. Ell named. Final 8.. Price Value: 8/10 — Baseline 8: transparent and competitive pricing. Final 8.. Tourist Suitability: 8/10 — Baseline 8: tourist support offered. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Ell; Uses high-quality materials including Porcelain. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.
SmileJet AI Audit
Confidence
● High
Audited 25 May 2026
Authenticity
8
Treatment Quality
8
Cleanliness
8
Team
8
Price Value
8
Tourist Suitability
8
"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."
Highlights
Score Breakdown
Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Baseline 8: hygiene protocols supported by equipment. Final 8.
Baseline 8: dentist Dr. Ell named. Final 8.
Baseline 8: transparent and competitive pricing. Final 8.
Baseline 8: tourist support offered. Final 8.
Important — about this score
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This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
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These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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MS Dental is a family-oriented dental practice located at 20 Newcastle Street in Cardiff, Australia, serving the Hunter Valley for over 45 years. The Cardiff clinic provides the highest standard of dental services to all patients, with a philosophy emphasizing affordable quality care. MS Dental operates multiple locations including Cardiff, Fletcher, and Mayfield, making comprehensive dental care accessible throughout the Newcastle region. The Cardiff location offers extended hours—Monday to Friday 9:00 AM to 5:30 PM, plus Saturday 9:00 AM to 4:00 PM—demonstrating commitment to convenient access. Gap-free continuing care dental appointments for private health insurance members and flexible payment plans including DentiCare and MySmilePlan reduce financial barriers to quality care.
MS Dental in Cardiff delivers comprehensive oral healthcare combining general dentistry, cosmetic procedures, and advanced restorative options. The practice emphasizes preventive care and family dentistry. Specialized laser dental treatments address gum disease and perform advanced periodontal procedures. Myofunctional therapy (OMT) and AIR-FLOW biofilm removal support evidence-based treatment. Children's dentistry with bulk-billed check-ups ensures young patients in Cardiff access preventive care affordably. Emergency dental services address urgent pain and trauma. The practice accepts all major private health insurance plans with gap-free options available for eligible members.
MS Dental in Cardiff offers comprehensive general dentistry including preventative check-ups, professional cleanings, and fluoride treatments. Children's dentistry services are bulk-billed, making preventive care accessible for families. Cosmetic dentistry includes professional teeth whitening, porcelain veneers, and smile enhancement procedures. Teeth straightening options without traditional braces address orthodontic concerns. Restorative services encompass dental implants, crowns, bridges, and custom-fitted dentures addressing partial or complete tooth loss. Emergency dental care provides same-day evaluation and treatment of urgent problems including toothaches and broken teeth. Root canal treatment preserves teeth requiring endodontic therapy. Wisdom tooth extraction and general tooth extraction services address surgical needs. Laser dental treatments in Cardiff include pocket sterilization for gum disease management and other advanced periodontal procedures. Gum reshaping and contouring enhance smile aesthetics. Specialized treatments include blood blister removal and tongue and lip-tie removal. Myofunctional therapy (OMT) addresses tongue posture and functional concerns. AIR-FLOW biofilm removal provides professional cleaning support.
MS Dental operates from modern facilities featuring advanced dental technology. Laser dental equipment supports specialized gum disease treatment and advanced periodontal procedures. Digital diagnostic imaging supports treatment planning. Modern clinical environment reflects commitment to patient comfort. The Cardiff location at 20 Newcastle Street provides convenient access with nearby parking. Extended operating hours including Saturday availability accommodate busy Cardiff residents and families. Multiple locations (Cardiff, Fletcher, Mayfield) throughout the Newcastle region increase access to consistent, quality care.
Patients throughout Cardiff and the Newcastle region choose MS Dental for over 45 years of trusted family dentistry combined with modern technology and affordable pricing philosophy. Gap-free continuing care appointments for private health insurance members reduce out-of-pocket costs significantly. Bulk-billed children's dentistry ensures young patients in Cardiff access preventive care regardless of family financial situation. Flexible payment options through DentiCare and MySmilePlan (zero interest) make comprehensive treatment affordable. Laser dental technology in Cardiff enables advanced gum disease treatment not universally available. Specialized services including myofunctional therapy and AIR-FLOW biofilm removal demonstrate commitment to evidence-based, advanced care. Saturday operating hours accommodate working families and busy professionals. Multiple locations throughout Cardiff, Fletcher, and Mayfield regions provide convenient access to consistent, quality dental care. MS Dental has established itself as Cardiff and Newcastle's trusted family dental provider, combining affordability, quality, and accessibility.
Visiting MS Dental in Cardiff is characterized by friendly, professional, and affordable dental care. Staff members welcome patients of all ages and backgrounds. Preventive visits include thorough assessment and oral health education. Emergency patients in Cardiff are evaluated promptly with pain relief prioritized. Children's visits are gentle, encouraging, and budget-conscious through bulk-billing. Cosmetic consultations explore smile enhancement options. Complex cases receive clear explanations of diagnosis and treatment options. Advanced laser treatments and specialized procedures are delivered with attention to comfort and precision. Whether attending routine preventive care, emergency appointments, cosmetic enhancement, or specialized laser treatment, patients consistently experience quality dental care combined with genuine friendliness at MS Dental.
MS Dental in Cardiff is located at 20 Newcastle Street, Cardiff NSW 2285, providing convenient access for residents throughout Cardiff and surrounding Newcastle suburbs. Extended hours (Monday-Friday 9:00 AM–5:30 PM, Saturday 9:00 AM–4:00 PM) ensure scheduling flexibility. Additional locations in Fletcher and Mayfield increase access across the Newcastle region. The accessible Cardiff location near public transportation and parking serves as a trusted dental destination for families and individuals throughout the Hunter Valley seeking affordable, quality dental care.
4.9
★ 155 reviews
sunita jakhar
March 2026 · ★ 4
Dr Michel El was great ,While taking the tooth out no pain occurred just a few wiggles and out . He was very gentle and was very patient.
Judith Delbridge
March 2026 · ★ 5
The receptionist was very cheerful, friendly and welcoming. Dr Patel was thorough, friendly and even consulted the Senior Dentist and they agreed on the course of treatment. I have a follow-up appointment with Dr Patel in two weeks. I was very happy with my visit
Clinic response ():
Response from the owner 8 months agoThank you very much for the positive feedback, we truly appreciate it.
Michelle Freund
March 2026 · ★ 5
If I could give more than 5 stars, I would.
Clinic response ():
Response from the owner 8 months agoThank you very much for the positive feedback, we truly appreciate it.
Miss Emi B
March 2026 · ★ 5
Very good dentist, clear advice, genuine care and consideration given. Highly recommended.
Clinic response ():
Response from the owner 8 months agoThank you very much for the positive feedback, we truly appreciate it.
Marion Arnott
March 2026 · ★ 5
Michael Ell is very dedicated and very thorough with his work. He is very reassuring
Clinic response ():
Response from the owner 4 years agoDear Marion, Thank you for giving us a perfect rating. … More
Vicki Parker
March 2026 · ★ 5
Service was amazing from the moment we arrived, dental assistance, finalising the payment.
Clinic response ():
Response from the owner 8 months agoThank you very much for the positive feedback, we truly appreciate it.
Jodie
March 2026 · ★ 5
All lovely staff and they actually make it a pleasure to go to the dentist. Thanks again MS Dental. You guys are the best.
Clinic response ():
Response from the owner 8 months agoThank you very much for the positive feedback, we truly appreciate it.
Henry Murray
March 2026 · ★ 5
Great people. Very friendly. Very good at what they do.
Clinic response ():
Response from the owner 8 months agoThank you very much for the positive feedback, we truly appreciate it.
Lois Douglass
March 2026 · ★ 5
I'm so very grateful to have Dr Ell as my dentist. Every problem I've ever had he's fixed for me. He certainly helped me today. And he's a very nice person too, always putting me at ease. The staff there are all lovely too.
Clinic response ():
Response from the owner 4 years agoHi! Lois, We're delighted to know that you had a wonderful experience with us at MSDental. … More
NandaKumar SC
March 2026 · ★ 5
They are open on a Saturday till 4, team are very very helpful and the care provided was timely.
Clinic response ():
Response from the owner 8 months agoThank you very much for the positive feedback, we truly appreciate it.
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Dr. Monika Shah
Principal Dentist and founder of MS Dental. Graduated with a Bachelor of Dental Surgery in India in 2006, relocated to Australia in 2007, and completed Australian Dental Council qualifications. Leads the Cardiff and Fletcher practices with a focus on family dental care.
Dr. Arti Patel
Dentist at MS Dental Cardiff. Graduated with a Bachelor of Dental Surgery from Ahmedabad, India in 2007 and joined MS Dental in October 2016 after gaining experience across multiple Indian dental practices. Known for prioritising patient comfort.
Dr. Michael Ell
Dentist at MS Dental Cardiff since August 2017. Graduated from the University of Sydney in 1981 and brings extensive hospital experience from his time at the Royal Newcastle Hospital dental department. Has decades of clinical experience across general dental practice.
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★ 4.9 (155 reviews)
