Confidential — for patient review

MEDIDENTAL - Dental Clinics & Wellness

R. Gilberto Rola 62A 1º, 1350-156 Lisboa, Portugal, Lisbon, Portugal

Advertisement
Last audited May 2026 By SmileJet Audit Team How we audit →
4.1/5  · 78 reviews

Why Choose MEDIDENTAL - Dental Clinics & Wellness in Lisbon?

MEDIDENTAL is a modern dental and wellness clinic in Lisbon's Alcântara district, established in 2012. Awarded a 9.3 ServiceScore from 589 patient reviews.

MEDIDENTAL - Dental Clinics & Wellness is a comprehensive dental and wellness practice located in the vibrant Alcântara district of Lisbon, Portugal. Founded in 2012, the clinic has steadily grown into one of Lisbon's most recognized dental providers, expanding to a second location in Campo de Ourique in March 2019. With a focus on combining high-quality dental care with patient wellness, MEDIDENTAL has earned a reputation for clinical excellence and outstanding customer service in the Portuguese capital.

The clinic offers a full spectrum of dental services, from routine preventive care to advanced restorative and cosmetic treatments. MEDIDENTAL distinguishes itself through its integration of dental health with broader wellness services, including orofacial harmonization. The practice has received a Customer Service Award in 2024 and maintains an outstanding ServiceScore of 9.3 out of 10 based on 589 patient reviews, reflecting the team's commitment to patient satisfaction in Lisbon.

Treatments & Specialties

MEDIDENTAL in Lisbon delivers an extensive menu of dental treatments designed to serve patients at every stage of oral health. The clinic's specialties span the full range of modern dentistry:

Dental Implants form a core pillar of the practice, with experienced implantologists providing single-tooth implants, multiple implant restorations, and full-arch solutions including All-on-4 and All-on-6 protocols. The implant team works with premium implant systems to ensure long-term stability and natural aesthetics.

Orthodontics is another key specialty, offering both traditional braces and modern clear aligner systems for patients seeking discreet teeth straightening. The orthodontic team treats both adolescent and adult patients, developing customized treatment plans for optimal alignment results.

Dental Aesthetics at MEDIDENTAL includes professional teeth whitening, porcelain veneers, composite bonding, and complete smile design services. These treatments are complemented by orofacial harmonization procedures that address facial aesthetics alongside dental improvements.

Additional specialties include prosthodontics (crowns, bridges, and dentures), endodontics (root canal treatment), periodontics (gum disease management), oral surgery, and pediatric dentistry. The clinic also provides comprehensive dental hygiene programs focused on prevention and long-term oral health maintenance.

Technology & Facilities

The MEDIDENTAL clinic in Lisbon features ultra-modern facilities designed with both clinical efficiency and patient comfort in mind. The Alcântara location occupies spacious premises equipped with advanced dental technology to support precise diagnostics and treatment delivery.

The clinic utilizes digital radiography and 3D imaging for comprehensive diagnostic assessments, enabling the clinical team to plan complex procedures with accuracy and confidence. Treatment rooms are equipped with modern dental units, intraoral cameras, and advanced sterilization systems that meet the highest European standards for infection control.

The facility has been thoughtfully designed to create a welcoming atmosphere, featuring a comfort-oriented waiting room and spacious treatment areas that help reduce patient anxiety. Every aspect of the clinic's layout reflects MEDIDENTAL's philosophy of making dental visits as pleasant and stress-free as possible.

The clinic's investment in current technology extends to its prosthetic and restorative workflows, where digital impressions and CAD/CAM-assisted fabrication contribute to faster turnaround times and superior fit for crowns, bridges, and other restorations.

Why Choose MEDIDENTAL in Lisbon

Choosing MEDIDENTAL in Lisbon offers patients access to a well-established, award-winning dental practice with a demonstrated commitment to excellence. Several key factors set the clinic apart:

Experienced Clinical Team: The practice employs a sizable team of sixteen dentists, a dental hygienist, five dental assistants, and four customer service managers. This large, multidisciplinary team means that patients benefit from specialists dedicated to each area of treatment, from implantology and orthodontics to pediatric care and periodontics.

Award-Winning Service: With an outstanding ServiceScore of 9.3 and a Customer Service Award, MEDIDENTAL has demonstrated that clinical quality and patient experience go hand in hand. The clinic's consistently high ratings reflect genuine attention to every touchpoint of the patient journey.

Comprehensive Wellness Approach: Unlike traditional dental clinics, MEDIDENTAL integrates dental care with wellness services, including facial aesthetics. This holistic approach appeals to patients who view oral health as part of their overall well-being and appearance.

Dental Tourism Friendly: Located in Lisbon, one of Europe's most popular travel destinations, the clinic is well-positioned to serve international patients. The staff's proficiency in English and other languages ensures smooth communication for visitors from abroad who are seeking affordable, high-quality dental care in Portugal.

Patient Experience

The patient experience at MEDIDENTAL is characterized by professionalism, warmth, and transparency. From the moment patients arrive at the Lisbon clinic, they are greeted by a dedicated customer service team that manages appointments, answers questions, and ensures a smooth visit.

Consultation appointments are thorough, with dentists taking the time to explain diagnoses, present treatment options, and discuss costs upfront. Patients consistently praise the clinic's transparent pricing and the absence of unexpected charges, which builds trust and confidence in the recommended care plans.

The clinic operates generous hours to accommodate a wide range of schedules: Monday through Friday from 9:00 AM to 8:00 PM and Saturday from 9:00 AM to 6:00 PM. Online appointment booking is available for added convenience, and the clinic's responsive communication channels ensure that patient inquiries are handled promptly.

Patient reviews frequently highlight the calm, professional demeanor of the dental team and the comfortable clinical environment. The combination of skilled practitioners, modern facilities, and attentive service has made MEDIDENTAL a trusted choice for residents and visitors in Lisbon alike.

Location

MEDIDENTAL - Dental Clinics & Wellness is located at Rua Gilberto Rola 62, 1st floor, 1350-156 Lisbon, in the historic Alcântara neighborhood. This area of Lisbon enjoys excellent public transport connections, including nearby bus routes and train services, making the clinic easily accessible from across the city and surrounding areas.

Parking facilities are available in the vicinity for patients who prefer to drive. The Alcântara district itself is a lively area undergoing significant urban renewal, offering restaurants, cafés, and the popular LX Factory cultural complex nearby. For dental tourists, the clinic's central Lisbon location provides easy access to the city's world-famous attractions, including the Belém Tower, Jerónimos Monastery, and the vibrant riverside promenade.

MEDIDENTAL also operates a second clinic in Campo de Ourique, giving patients in Lisbon additional options for convenient access to the same high standard of dental care.

Patient Reviews from Lisbon

4.1

★ 78 reviews

E

Elena Pautina

May 2026 · ★ 5

Google

While traveling long-term I had to repair a permanent retainer behind my teeth as soon as possible. Obviously the staff could not confirm whether they can repair it at the first visit, but when I came for an appointment the work took only a few minutes, the dentist was professional and very polite, and the cost was 25 euros. I am very satisfied with their service.

B

Bruna Azevedo

May 2026 · ★ 1

Google

The reception was good, but the dentist is more focused on making money than actually solving the problem. I had a filling done, and after a month, it started to hurt. The dentist took an X-ray, said the cavity was very deep but didn't require a root canal. She prescribed an anti-inflammatory (ibuprofen) and told me to come back in three days if the pain didn't go away so she could do the root canal. (I didn't understand??). I found it very contradictory; she shifted the responsibility to me, saying I bit something hard and that must have caused the injury and the pain. Poor service, unwillingness to help, and a lack of human compassion towards the client. They only want to take money.

Clinic response ():

Response from the owner 6 years agoDear Bruna, Thank you for your feedback. We believe that any criticism should be considered constructive in order to improve the excellent service we strive to provide to all our patients. On the day you came to the clinic, an X-ray and clinical tests were performed on the tooth in question to determine the need for root canal treatment (devitalization). Since this was not the case, and trying to be as conservative as possible, we opted to prescribe an anti-inflammatory and asked you to return on Monday for a reassessment by the doctor. We emphasize that you were not charged any amount for this consultation. Our patient's health is always our priority over any billing. We will contact you to try to resolve the misunderstanding, explaining what motivated us to make that decision. In any case, we regret that you were not satisfied with our facilities, and we sincerely apologize. Sincerely, MEDIDENTAL Translated by Google ・ See original (Portuguese)

J

Jaishree Palanisamy

May 2026 · ★ 5

Google

I went there for laser teeth whitening using LEDs. I only paid €150 for one cleaning and two sessions of laser whitening! The place was very clean and located in a busy area. I highly recommend this place for both the price and quality

A

André Simões

May 2026 · ★ 5

Google

The only place that could help me when no one else could, on a Saturday afternoon. Furthermore, excellent and friendly professionals. A top-notch place.

Clinic response ():

Response from the owner 2 years agoDear André, It's always a pleasure to assist you! Our mission is to prioritize quality and excellent service. Thank you for your preference and, above all, for trusting Medidental! Thank you, Filipe Matos Durão Translated by Google ・ See original (Portuguese)

M

Maria Regina

May 2026 · ★ 5

Google

Great experience, fastest cleaning I ever had. Making appointment online was very easy.

M

Michele Grasso

May 2026 · ★ 5

Google

Excellent experience, I had a cleaning and a refill. I've been treated by two different dentists, and I must absolutely emphasize their professionalism and care, not only in their work but also in their personal care. You can enjoy excellent dental care here.

A

Ana Sofia Bilau

March 2026 · ★ 5

Google

I went to the Medidental clinic on the recommendation of friends for several treatments and I absolutely recommend them, both for the friendliness and professionalism of the entire team. I have complete trust in them to take care of my teeth.

Clinic response ():

Response from the owner 2 years agoDear Ana, It's always a pleasure to assist you! Our mission is to prioritize quality and excellent service. Thank you for your preference and, above all, for trusting Medidental! Thank you, Filipe Matos Durão Translated by Google ・ See original (Portuguese)

A

Amr Elhussiny

March 2026 · ★ 5

Google

Excellent dental clinic with very professional and friendly staff. The dentist took the time to explain everything clearly and made me feel comfortable throughout the appointment. The clinic was clean, organized, and welcoming. I am very satisfied with the treatment and would definitely recommend this clinic to others.

N

nath a.machado

March 2026 · ★ 5

Google

Since I arrived in Portugal, I only make appointments here. From the reception to the doctors, you can see a lot of professionalism and ethics. I had my two wisdom teeth extracted by Dr. Pedro Albino and the experience was incredible. He has a very light touch, and I didn't have any problems afterwards. As for the cleaning (which I usually have done by the hygienist), it's impeccable, and without any tartar. I recommend this clinic without hesitation.

M

Matilde da Cunha

March 2026 · ★ 1

Google

I made an appointment for 4 PM. They called me to change the appointment time, saying it would be at 5:45 PM. I went to the location at the appointed time and they told me the appointment was at 3:45 PM and that "the clinic would close in 15 minutes". Total disorganization. Terrible reception. They wasted my time and money. I do not recommend them.

Clinic response ():

Response from the owner 2 months agoGood morning Matilde. Your appointment was initially scheduled for 4 PM. On that day, a clinical emergency arose, and we discussed with you the possibility of moving the appointment to 3:45 PM instead of 5:45 PM, which you accepted. It wouldn't have been feasible to schedule it for 5:45 PM, as the clinic closes at 6 PM on Saturdays, and this treatment takes 1 hour and 30 minutes. As you did not arrive at the agreed time, and having arrived close to the clinic's closing time, it was not possible to carry out the planned treatments. We regret the inconvenience and the negative perception of the situation. We remain available to reschedule the appointment, should you wish, guaranteeing our usual rigor and quality of service. Best regards and wishes for happy holidays, Medidental Translated by Google ・ See original (Portuguese)

Loading more reviews...
All reviews loaded

Your Safety & Quality Guarantee

Every clinic on SmileJet is evaluated by our international medical advisory board and must meet strict quality, safety, and hygiene standards.

Similar Clinics in Lisbon

Nearby Clinics in Portugal

Book Free Consultation

Request Sent!

We'll get back to you within 24 hours with a personalised quote.

MEDIDENTAL - Dental Clinics & Wellness

Free & no obligation. We typically respond within 24 hours.

★ 4.1 (78 reviews)