Patients
Reviews of MedDental Hanoi.
Hanoi, Vietnam. 96 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.8 out of 10
Overall score
MedDental is a 9-branch Hanoi network affiliated with Medlatec Group, staffed by named PhD and Masters-level dentists and holding Diamond Invisalign Provider status. Treatment quality concerns are notable: a crown failure recurring 3 times and an unresolved multi-visit case suggest inconsistent clinical outcomes. No published pricing and absent tourist logistics limit its appeal to international patients.
Authenticity
7/10Baseline 8: real Medlatec-affiliated clinic, 5 named doctors, Diamond Invisalign Provider, MoH licensed, 96 Google reviews. -1 light review pattern no verification badges. Final 7.
Treatment quality
5/10Baseline 7: Dentium implants confirmed, PhD/Masters team. -1 crown fell out 3x repeated failure. -1 unresolved multi-revisit case low-skill complaint. Final 5.
Cleanliness
7/10Baseline 7: Medlatec Group affiliation implies institutional standards. No specific equipment details or ISO cert numbers on website. No cleanliness complaints in reviews. Final 7.
Team
6/10Baseline 7: 5 named doctors TS.BS PhD-level and ThS-BS Masters-level, real Vietnamese qualifications, 30-doctor network. -1 staff yelled at child and abandoned case. Final 6.
Price value
5/10Baseline 5: No published pricing on website. Medlatec Group mid-range positioning implied but unverified. Cannot score higher without transparent pricing. Final 5.
Tourist suitability
5/10Baseline 7: Hai Ba Trung is primary tourist zone. -2 no English coordinator, no airport pickup, no WhatsApp or international contact logistics confirmed on website. Final 5.
What comes up well
- Part of Medlatec Group, a large established Vietnamese medical network
- Diamond Invisalign Provider status (verifiable)
- 5 named doctors with PhD and Masters-level qualifications
- Dentium implant brand confirmed
- Ministry of Health licensed with advertising permits
Points to weigh
- Crown fell out 3 times in same patient -- repeated restorative failure
- Multi-revisit unresolved case suggests inconsistent clinical skill
- Staff behavioral incident: yelled at child patient and abandoned case
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 96 reviews
Implant services at Bui Thi Xuan are good, the dental clinic is clean, beautiful, and professional.
The doctor was enthusiastic, the service was excellent, especially the tooth extraction which was painless.
Ms. Quynh and Mr. Long have been taking care of our family's dental care for the past 5 or 6 years. The service and expertise of the doctors at this clinic are impeccable. This is our favorite clinic in the Meddental chain.
Low quality doctor with weak skills, even for a tooth, have to go back 4 or 5 times
This morning my upper right porcelain crown fell out. This is the third time it has fallen out. The quality is so poor.
⭐ 1 star – Very disappointed I followed the advertisement to treat acne here, but my skin did not improve but got worse. They squeezed the acne and used a machine to shoot it, then when I came back my skin did not improve at all, after 1 day I had more acne in the places they touched, very rude and a waste of money, did not respect customers, talked and spoke rudely, wasted time, wasted money…
Read the rest of this review
and effort. During the process, they kept suggesting additional services but the results were nowhere to be seen. Really disappointed, will not come back and have decided to have treatment elsewhere more professionally.
In 2021, I had my wisdom tooth extracted here. It was amazing that 4 years later, my tooth grew back. Not only that, it also grew a pretty big one, almost as big as the original one.
I had two lower wisdom teeth extracted at once. The staff and doctor were enthusiastic, gentle, and attentive. The facilities were good, clean, and modern. The extraction was quick, gentle, and painless. There was no swelling or pain after the extraction. The price was reasonable, no examination or X-ray costs.
I had my wisdom tooth extracted here last time. This time I came back, the doctor was still very enthusiastic, gentle, and thoughtful. Very satisfied!!!👌 …
The doctor provided thorough advice and attentive care. I am very satisfied.
Good after-treatment service, with text messages to ask about and give care instructions.
We received a warm welcome. The doctor provided enthusiastic advice and care.
Excellent service, the doctors provided attentive and thoughtful consultations ❤️
- Modern infrastructure & equipment - Team of highly skilled, specialized doctors - Diverse services, suitable for many needs - Prestige and dedication to customers
After two years of partnership, I recommend everyone give it a try 😄 …
The service was good, the prices were reasonable, and the doctors were very enthusiastic.
The clinic is professional, and the doctors are very friendly.
The doctor was gentle and enthusiastic during the consultation 😊 …
Van Hung had his braces fitted at 87 Bui Thi Xuan.
The implant procedure was smooth and without complications. The staff were very attentive and followed up with the patient.
Every time I go to Meddental, I feel completely at ease. I especially appreciate the doctors' attitude; they are always gentle and highly professional.
The wisdom tooth extraction was painless and there was no swelling; the dentist was very gentle.
The tooth extraction was gentle, and I was able to go home and resume my normal activities; overall, everything was fine.
I'm having root canal treatment here, and the staff clearly explained the price and what procedures I needed to undergo. I feel very reassured and satisfied.
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