Patients
Reviews of MedDental Hanoi.
Hanoi, Vietnam. 96 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.8 out of 10
Overall score
MedDental is a 9-branch Hanoi network affiliated with Medlatec Group, staffed by named PhD and Masters-level dentists and holding Diamond Invisalign Provider status. Treatment quality concerns are notable: a crown failure recurring 3 times and an unresolved multi-visit case suggest inconsistent clinical outcomes. No published pricing and absent tourist logistics limit its appeal to international patients.
Authenticity
7/10Baseline 8: real Medlatec-affiliated clinic, 5 named doctors, Diamond Invisalign Provider, MoH licensed, 96 Google reviews. -1 light review pattern no verification badges. Final 7.
Treatment quality
5/10Baseline 7: Dentium implants confirmed, PhD/Masters team. -1 crown fell out 3x repeated failure. -1 unresolved multi-revisit case low-skill complaint. Final 5.
Cleanliness
7/10Baseline 7: Medlatec Group affiliation implies institutional standards. No specific equipment details or ISO cert numbers on website. No cleanliness complaints in reviews. Final 7.
Team
6/10Baseline 7: 5 named doctors TS.BS PhD-level and ThS-BS Masters-level, real Vietnamese qualifications, 30-doctor network. -1 staff yelled at child and abandoned case. Final 6.
Price value
5/10Baseline 5: No published pricing on website. Medlatec Group mid-range positioning implied but unverified. Cannot score higher without transparent pricing. Final 5.
Tourist suitability
5/10Baseline 7: Hai Ba Trung is primary tourist zone. -2 no English coordinator, no airport pickup, no WhatsApp or international contact logistics confirmed on website. Final 5.
What comes up well
- Part of Medlatec Group, a large established Vietnamese medical network
- Diamond Invisalign Provider status (verifiable)
- 5 named doctors with PhD and Masters-level qualifications
- Dentium implant brand confirmed
- Ministry of Health licensed with advertising permits
Points to weigh
- Crown fell out 3 times in same patient -- repeated restorative failure
- Multi-revisit unresolved case suggests inconsistent clinical skill
- Staff behavioral incident: yelled at child patient and abandoned case
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 96 reviews
Modern and clean facilities. Enthusiastic and friendly staff. High-quality and reputable medical services.
My father is having dental implant surgery at 87 Bui Thi Xuan Dental Clinic and is very satisfied with the quality of service.
I regularly go there for teeth cleaning and I also get a free check-up each time, so I feel very reassured.
The clinic is clean and has a pleasant smell. I had my braces done here. The doctor closely followed me, measured me and took X-rays every month to check the progress. My teeth are now even and my bite is no longer misaligned. Thank you very much Meddental!
I had my wisdom tooth extracted here. The doctor was very professional, the extraction was quick and almost painless. After the extraction, I received thorough instructions on aftercare, so there was no swelling or complications.
The implant procedure was quite gentle; the doctor was careful and always explained each step clearly. After the procedure, there was only slight soreness, not as painful as I had expected.
The clinic is spacious and clean. The doctors and staff are very attentive and thoughtful.
My child is undergoing orthodontic treatment here, and the highly qualified doctor explained all my questions very enthusiastically.
I had my wisdom tooth extracted here; they take excellent care of their customers.
The staff are dedicated and provide excellent customer support. They offer enthusiastic advice, and the doctors are highly skilled – everything is great! 👏 …
I'm currently getting braces here, and the doctor is very caring and gentle in their advice.
The tartar removal was gentle and thorough. The dentist did it carefully.
Meddental Bui Thi Xuan Dental Clinic has full modern equipment, spacious facilities and a central location that is easy to find and easy to park. The receptionists are very attentive and give advice. The doctor who advised me on Invisalign is very dedicated. I am very satisfied and eager to have a new set of teeth.
I'm having my orthodontic treatment here, and the doctor is very professional and gentle.
The clinic is big, beautiful and luxurious. The staff is enthusiastic in asking and consulting. The doctor is dedicated and gentle, very ok!!!
Excellent service, the whole family is receiving treatment here 👍🏻 …
The staff's work ethic was extremely poor. They yelled at me while trying to extract a child's tooth. The doctor was unsympathetic. I requested a different doctor, but they only came in for a short time before leaving, shirking responsibility. In the end, no one was available to extract my child's tooth. I will never return to Meddental 87 Bui Thi Xuan.
It was a great experience having two wisdom teeth extracted for the first time. I thought it would be very painful, but it wasn't at all. The doctor here was super gentle, and the staff were very attentive. The price was a little high, but it's definitely worth the money.
I had an appointment scheduled for 3 PM after my tooth extraction. Before that, I called back and asked if I could come at 2:30 PM, and the staff member said yes. When I arrived, I waited for almost 40 minutes, watching one patient after another get in first. Finally, the examination only took about 5 minutes. So I wasted 45 minutes on an appointment that should have only taken 5 minutes,…
Read the rest of this review
something that could have been completely avoided since I had confirmed the appointment with the clinic.
Before getting my tooth pulled, my friends kept scaring me, saying it would hurt a lot, which made me really worried 😬. Thankfully, I didn't experience any swelling or pain after the extraction. The numbness wore off, and it was just a slight ache. The extraction was super quick, probably only about 5 minutes 😀. By evening, it was like nothing had happened; I could even gnaw on a chicken leg 🤣
Good dental service, attentive nurses, very good dentist, painless treatment.
Good service, modern facilities. Dedicated doctor. Receptionist ran out of fish sauce.
I'm currently getting my orthodontic treatment here, and I'm very satisfied!
The doctor was friendly, and the staff were very welcoming. I liked it ❤️
Want the same for your own teeth? Send a photo and we will come back with a written quote from MedDental Hanoi.
Ask on WhatsApp