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Maxicare Primary Care Clinic - Ayala North Exchange Makati

2/F The Shops, Ayala North Exchange Ayala Ave. Cor Amorsolo and, Salcedo, Makati, Philippines

Last audited April 2026 By SmileJet Audit Team How we audit โ†’
2.9/5  · 69 reviews

Why Choose Maxicare Primary Care Clinic - Ayala North Exchange Makati in Makati?

Maxicare Primary Care Clinic at Ayala North Exchange is a walk-in medical and dental facility in Makati, Philippines, serving Maxicare HMO members with integrated primary care across 17 national branches.

Maxicare Primary Care Clinic โ€“ Ayala North Exchange Makati is a premier outpatient medical and dental facility located at the 2nd Floor, The Shops at Ayala North Exchange, Ayala Avenue corner Amorsolo Street, Salcedo, Makati City, Metro Manila, Philippines. This clinic is part of the nationwide Maxicare Primary Care Clinic network, operated by Maxicare Healthcare Corporation โ€” one of the Philippines' leading HMO (Health Maintenance Organization) providers โ€” and represents one of 17 Primary Care Clinic branches established to give Maxicare members convenient, no-appointment-necessary access to high-quality primary healthcare and dental services.

Maxicare Healthcare Corporation is one of the Philippines' most established and trusted names in managed healthcare, with a network spanning hundreds of accredited hospitals, clinics, and specialist centers across the country. The Ayala North Exchange Makati branch of its Primary Care Clinic network brings this institutional reputation directly into the heart of Makati City's premier business district, providing the large professional workforce in the surrounding Makati CBD with integrated primary medical and dental care in a convenient, walk-in accessible format.

Treatments & Specialties

The Maxicare Primary Care Clinic at Ayala North Exchange in Makati provides a comprehensive range of primary medical and dental services designed to address the majority of patients' everyday healthcare needs:

  • Dental Examinations and Consultations โ€” Comprehensive oral assessments and clinical consultations with licensed dentists, supported by diagnostic tools to evaluate dental and gum health.
  • Professional Teeth Cleaning (Prophylaxis) โ€” Scaling, polishing, and oral hygiene instruction to maintain gum health and prevent periodontal disease and caries.
  • Restorative Dental Treatments โ€” Tooth-colored fillings and basic restorations to address dental decay and damaged teeth.
  • Dental X-Rays โ€” Diagnostic imaging to support clinical assessment and treatment planning.
  • General Medical Consultations โ€” Walk-in consultations with general practitioners for acute illness, chronic disease management, and general health concerns.
  • Preventive Health Services โ€” Vaccinations, health screenings, and preventive care programs aligned with Maxicare's member health management framework.
  • Laboratory Services โ€” On-site or coordinated laboratory testing supporting clinical consultations and diagnostic workups.
  • Specialist Referrals โ€” Coordinated access to Maxicare's extensive specialist network across the Philippines for patients requiring care beyond primary level.

Technology & Facilities

The Maxicare Primary Care Clinic at Ayala North Exchange Makati benefits from the operational standards and facility investments characteristic of a major corporate HMO network. The clinic environment is designed to provide professional, efficient healthcare delivery, with dental and medical treatment areas configured to support comprehensive primary care within a single integrated facility.

As part of the Maxicare corporate network, the Ayala North Exchange Makati branch adheres to standardized clinical protocols, equipment standards, and staff training requirements that ensure consistency of care quality across all 17 Primary Care Clinic locations in the Philippines. Infection control, sterilization, and patient safety standards are maintained in accordance with Maxicare's corporate healthcare quality framework.

The clinic's walk-in model โ€” with no appointment required for primary care consultations โ€” is supported by an efficient patient flow management system designed to minimize wait times and maximize throughput for the large daily volume of patients served at the Makati Ayala North Exchange location.

Why Choose Maxicare Primary Care Clinic in Makati

Patients and corporate employees in Makati City choose the Maxicare Primary Care Clinic at Ayala North Exchange for several strong reasons:

  • No Appointment Required โ€” The walk-in model means Maxicare members can access medical and dental care on their schedule without the friction of advance booking โ€” a critical advantage for busy professionals in Makati's CBD.
  • HMO Integration โ€” As Maxicare's own primary care facility, members receive seamless HMO coverage without reimbursement paperwork, making visits financially effortless for the large Makati-based corporate workforce covered by Maxicare plans.
  • Integrated Medical and Dental Care โ€” The ability to address both dental and general medical concerns during a single visit to Ayala North Exchange saves the time and coordination effort required when using separate healthcare providers.
  • Institutional Quality Standards โ€” Maxicare's corporate-level clinical standards, staff training programs, and facility requirements deliver a consistent, trustworthy quality of care that patients can rely on across every visit.
  • Prime Makati Location โ€” Situated within Ayala North Exchange โ€” one of the most transit-connected buildings in Makati, directly adjacent to the Ayala MRT Station โ€” the clinic is among the most accessible healthcare facilities in Metro Manila.
  • Nationwide Network Access โ€” Maxicare members treated at the Ayala North Exchange Makati clinic benefit from seamless referral access to Maxicare's nationwide network of specialists, hospitals, and secondary care facilities.

Patient Experience

The patient experience at Maxicare Primary Care Clinic Ayala North Exchange Makati is shaped by the convenience and reliability of the Maxicare brand. For the thousands of corporate employees in the surrounding Makati CBD whose employer-sponsored health insurance is provided by Maxicare, this clinic represents their primary port of call for both routine health maintenance and acute medical or dental concerns.

The walk-in format eliminates scheduling friction, enabling employees to visit during lunch breaks or before and after working hours without needing to plan days in advance. The integrated dental and medical service offering means a single visit can address both a nagging tooth sensitivity and a general health check, maximizing the value of time invested in a healthcare visit.

The professional, corporate-standard facility environment at Ayala North Exchange ensures patients receive care in a clean, organized, and well-maintained setting that reflects Maxicare's commitment to superior healthcare experiences. Staff at the Makati branch are trained to the company's customer experience standards, ensuring consistently courteous and efficient service.

Location & Accessibility

Maxicare Primary Care Clinic โ€“ Ayala North Exchange Makati is located at the 2nd Floor, The Shops, Ayala North Exchange, Ayala Avenue corner Amorsolo Street, Salcedo, Makati City, Metro Manila, Philippines. Ayala North Exchange is a landmark integrated transit hub and commercial development at the junction of Ayala Avenue and EDSA in Makati, directly connected to the Ayala MRT Station.

This makes the Maxicare Makati clinic one of the most transit-accessible healthcare facilities in the Philippines. Patients can arrive directly from the MRT without exiting to street level, and those arriving by private vehicle or ride-hailing can access the building via Ayala Avenue or EDSA with parking available within the complex. The surrounding area encompasses Makati's most concentrated zone of corporate offices, making the clinic a natural healthcare destination for the district's substantial professional population.

For patients unfamiliar with the location, Ayala North Exchange is a widely recognized Makati City landmark, easily located on all major mapping and navigation applications. The integration of the clinic within the transit hub ensures that a healthcare visit at Maxicare Ayala North Exchange Makati requires minimal additional travel time for the majority of Metro Manila commuters.

Patient Reviews from Makati

2.9

โ˜… 69 reviews

J

Julius Cesar Albano

March 2026 ยท โ˜… 1

Good day. I just want to share my experience during my consultation today. I arrived and waited for 1 hour and 21 minutes, but when I followed up, I was informed that my name was not included in the consultation list. I was then told that I could wait for another hour so they could add me to the line. I understand that there may be lapses, but it was quite disappointing on my end. I hope this can be addressed to avoid similar situations for other patients. Thank you.

J

Jeskah Marielle Madayag

March 2026 ยท โ˜… 1

We went here just to get an Xray but we still waited almost an hour. I followed up several times because another number was ahead of us and then when we were called, the Xray Machine was down! We also had an appointment hours before the schedule! There was no message or email that the appointment was canceled because we only went for a Chest Xray. We spent time and money going to the clinic but there was no responsibility or proper assistance and treatment!

G

Gian P

March 2026 ยท โ˜… 1

March 3, 2026. Went to have my right jaw checked due to pain. First of, unclear communication when they told me to go to Room ext. 8 which I thought they're telling me to go directly when the doctor, in condescending fashion, told me to wait for my turn. I thought ok, my bad. When it's finally my turn, the doctor gave me a cold stare and her opening statement was "Ano? Sinapak ka ba?" Really? That's how you talk to your patients? Totally uncalled for and very unprofessional on her end. Maxicare is a very prestigious name in the medical field. But to be represented by doctors like this? You guys may need to evaluate performances or you're risking your name and image.

M

Master Jeremia

March 2026 ยท โ˜… 5

STAFFs are great and it's 24/7. It's just near italliannis

Clinic response ():

Response from the owner 3 weeks agoThank you for trusting Maxicare Clinics with your care! Itโ€™s wonderful to know we served you well. Your feedback inspires us to continuously uphold the highest standards of clinic service excellence.

D

Diana Magmanlac

March 2026 ยท โ˜… 1

I am so disappointed with my consultation. I was not feeling well and I vomited 3x. But I had to go to this health center for my med cert to be able to go back to work. I took meds to be able to travel and then this Mr DR. was disrespectful and too lazy to check on his patients. Gave me a medcert with no diagnosis. HE DIDNโ€™T EVEN ASK if iโ€™m sexually active or so. Will never go back to this site.

Clinic response ():

Response from the owner 3 weeks agoWeโ€™re truly sorry your visit didnโ€™t go as expected. This isnโ€™t the level of service we aim for. To correct this, please email us at pcc.ayalanort [email protected] with your name and last date of visit. Thank you.

J

Jan Soriano

March 2026 ยท โ˜… 1

for my whole bpo life using hmo this is the first time i was disappnted wd mxcre in this clinic.. idc if it really applies, i was sched for US with a provider, so i make a ride using motorcab i mean perhaps on my end i was late for 5 mins my fault? , then provider said she will leave by 11? knowng me i was already there?! i mean db consider mo patient anjn na e.. i was soo pissed .. ending i made another sched in diff location, terrible service,.. mas prio si doc kesa ke patient.. and i wont dare ever to visit here again.. ggil ako ๐Ÿคฌ๐Ÿคฌ

Clinic response ():

Response from the owner a month agoWe genuinely regret any inconvenience you have experienced. Please let us know if there is a preferred way to reach out so we can assist you promptly. Your feedback is important to us, and we are committed to making things right.

D

Dianne T

March 2026 ยท โ˜… 1

Never again here. 2 hours and a half waiting for the dr. Of the OB. Not sure if he will come or not. Very disappointing! Waste of time & money.

Clinic response ():

Response from the owner 2 months agoHi Ma'am Dianne, We sincerely apologize for the inconvenience caused. Please allow us the opportunity to contact you in order to address your concerns, as your feedback is valuable to us. Thank you for your understanding and patience.

J

Jigen Parcon

March 2026 ยท โ˜… 1

I just wanted to share my experience tonight at North Exchange Ayala Makati branch, I am requesting to have a consultation tonight December 6, 2025. I thought the services was good since I'm not feeling well but the designated doctor for me, always reply sarcastic and I feel like I'm being judged the way he looks at me. I'm not mad, I'm just sad about the experience I have tonight with them. Never again with you Maxicare North Exchange Ayala.

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Ivan

March 2026 ยท โ˜… 1

THERE WAS NO NOTICE THROUGH EMAIL THAT THEY WERE HAVING MAINTENANCE FROM DEC 5-14. CALLING IS TOO HASSLE.

D

Daren Alcantara

March 2026 ยท โ˜… 1

Ang condescending kausap ng OB dito, giving me Public Hospital Vibe during conversation and same issue with the others na hnd nag reflect yung name sa system and waited for hours just to find out na after multiple attempts of follow ups na they failed to input my name in the queue for laboratory (urinalysis request). Instructed me to just fill the specimen cup either full or half and nothing more, after submitting my specimen and getting my results back, when i provided it to the OB, ke -questionin ka ng OB na very irritable tone na bakit di nag clean first ng area and mid-stream ang kailangan i-collect. I told her I was not informed by them and it was rushed since nag ka issue sa system, but she is unreceptive in answering other questions. She did not even remember my initial concern, which makes me feel bothered. (3 Yrs ago I had undergone cystectomy surgery and never went back to my OB after my c-section delivery, yung previous OB ko mentioned to monitor my ovary kse baka mag proceed into PCOS, after childbirth ngayon ko lang nabigyan ng time to get some updates on my condition). Pinapaulit nya yung same urinalysis na snsbe nya na baka yung spotting caused by kidney issue pero walang eGFR or uACR na ksma sa laboratory results and hnd sya kasama sa list, if Urobilinogen naman is naka Negative sa lab result ko, so if uulitin ko uli sknla yung test, edi same result den kse hnd covered yung dlwa. I decided to look for another OB with more experience this time.

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Maxicare Primary Care Clinic - Ayala North Exchange Makati

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★ 2.9 (69 reviews)

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