Patients
Reviews of Manh Chien Dental.
Hanoi, Vietnam. 89 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
Manh Chien Dental is a real inner-Hanoi clinic with named English-speaking dentists, modern 3D X-ray equipment, and a track record of successful implant and extraction cases for international patients. Review authenticity is undermined by a coordinated Christmas gift campaign in the earliest batch and a light manipulation signal. Upselling complaints and a bad-attitude incident when patients declined treatment are the main service concerns.
Authenticity
5/10Baseline 6: real clinic, named doctors, multilingual genuine reviews, website. -1 light manipulation (4.89/89 + gift-campaign batch). Final 5.
Treatment quality
6/10Baseline 6: implant success, difficult extractions praised, 3D X-ray-guided planning, no treatment failures. Upselling is a service concern, not clinical failure. Final 6.
Cleanliness
7/10Baseline 7: described as looking like an art museum, spacious, modern, clean by multiple reviewers. No ISO cert number found. Final 7.
Team
5/10Baseline 6: Dr. Chien English-speaking owner, Dr. Thien 3D X-ray planning, Dr. Loan named. -1 upselling complaints and bad attitude when patients declined. Final 5.
Price value
6/10Baseline 7: reasonable for westerners per David Diaz. -1 upselling allegation (exaggerating condition, pushing braces over extraction). Final 6.
Tourist suitability
7/10Baseline 7: inner Hanoi PRIMARY zone, English-speaking Dr. Chien, multiple genuine Western and international reviews, 3D X-rays in-house. Final 7.
What comes up well
- English-speaking owner Dr. Chien confirmed by multiple reviewers
- 3D X-ray guided treatment planning (Dr. Thien)
- Successful implants and complex extractions for Western patients
- Inner Hanoi location accessible to tourists
- Multiple genuine international reviews (US, Russian, Indonesian, Indian)
Points to weigh
- Light review manipulation: gift-campaign batch (first ~10 reviews mention Christmas gifts), 4.89/89
- Upselling complaint: exaggerated nerve canal proximity, pushed braces over simple extraction
- Bad attitude when customer declined treatment (1-star NaRi)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 89 reviews
This was my second time bringing my father to the clinic and I was very satisfied with the service and the doctor's dedication. I will definitely come back next time.
The TSJ dental implant has been fitted at the clinic. It looks great, and I have great confidence in the doctor's skills.
Manh Chien Dental Clinic is a trusted destination and the right choice for those needing orthodontic treatment or treatment for other oral health issues.
Prestigious dental clinic, spacious and clean, doctors and staff are cheerful and enthusiastic
Nth time with second baby and absolute trust in dentistry. Happy new year, dentist, business is prosperous!
The doctor provided clear and enthusiastic advice, and was great.
Check in at the beginning of the year to receive lucky money.
Wishing the dental clinic a prosperous and successful New Year!
What an honor! To have my picture taken with the talented and cheerful doctor-director!
The ideal place for discerning patients to visit for dental check-ups and treatments.
Check in at the dental clinic at the beginning of the year and receive a gift! ✌️✌️
The service at Manh Chien Dental Clinic is very good, I am satisfied and really like it 🤗 …
The staff were both beautiful and lovely, and the doctors were skilled and dedicated, gently guiding me through every step. 10 out of 10! One suggestion: the clinic should be open on Sundays ^^
Both doctors are highly skilled and experienced. Dr. Chien extracted wisdom teeth for the elderly, teenagers, and children in my family, and it was completely painless. The clinic is clean and has a warm atmosphere; the receptionists are enthusiastic and efficient. Currently, Dr. Hanh is doing my braces, and I'll come back to praise her again when my teeth are beautiful ^^
The clinic is well-maintained. I will continue to be a loyal customer.
Good service, staff is also very ok. Will come back next time.
Going for orthodontic treatment again gets you an early Christmas gift.
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