Patients
Reviews of Manh Chien Dental.
Hanoi, Vietnam. 89 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
Manh Chien Dental is a real inner-Hanoi clinic with named English-speaking dentists, modern 3D X-ray equipment, and a track record of successful implant and extraction cases for international patients. Review authenticity is undermined by a coordinated Christmas gift campaign in the earliest batch and a light manipulation signal. Upselling complaints and a bad-attitude incident when patients declined treatment are the main service concerns.
Authenticity
5/10Baseline 6: real clinic, named doctors, multilingual genuine reviews, website. -1 light manipulation (4.89/89 + gift-campaign batch). Final 5.
Treatment quality
6/10Baseline 6: implant success, difficult extractions praised, 3D X-ray-guided planning, no treatment failures. Upselling is a service concern, not clinical failure. Final 6.
Cleanliness
7/10Baseline 7: described as looking like an art museum, spacious, modern, clean by multiple reviewers. No ISO cert number found. Final 7.
Team
5/10Baseline 6: Dr. Chien English-speaking owner, Dr. Thien 3D X-ray planning, Dr. Loan named. -1 upselling complaints and bad attitude when patients declined. Final 5.
Price value
6/10Baseline 7: reasonable for westerners per David Diaz. -1 upselling allegation (exaggerating condition, pushing braces over extraction). Final 6.
Tourist suitability
7/10Baseline 7: inner Hanoi PRIMARY zone, English-speaking Dr. Chien, multiple genuine Western and international reviews, 3D X-rays in-house. Final 7.
What comes up well
- English-speaking owner Dr. Chien confirmed by multiple reviewers
- 3D X-ray guided treatment planning (Dr. Thien)
- Successful implants and complex extractions for Western patients
- Inner Hanoi location accessible to tourists
- Multiple genuine international reviews (US, Russian, Indonesian, Indian)
Points to weigh
- Light review manipulation: gift-campaign batch (first ~10 reviews mention Christmas gifts), 4.89/89
- Upselling complaint: exaggerated nerve canal proximity, pushed braces over simple extraction
- Bad attitude when customer declined treatment (1-star NaRi)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 89 reviews
Excellent experience with the doctor and staff. Wisdom teeth removal was efficient and painless. Highly recommended.👍 …
The doctor is very dedicated and attentive, the clinic is clean and modern. When you come for a checkup, you will also receive a gift to take home. I highly recommend anyone with dental problems to come to Dr. Chien.
My experience with my wisdom tooth was extremely difficult, I went to many places but refused… Coming to Manh Chien Dental Clinic, everything became easier It was truly a wonderful experience, no pain at all! Everyone should trust and come to Manh Chien Dental Clinic
The clinic is clean, the doctors are caring, and the treatment is free for my child with cerebral palsy. Thank you, Doctor Chien and the clinic!
Filling a tooth takes a long time and is painful. After more than a week of being home, the child still complains that the filling hurts.
Today I needed some emergency dental help. A google search led me to this dentist Ba Dinh. The experience could not have been better. Manh Chien was thorough, professional, entertaining and informative. I left the clinic 1 hour later without any pain. The price was excellent value, the staff were efficient and gentle. I will definately go back again.
The clinic is clean and affordable; I'll definitely visit again!💖🩷 …
The doctors were extremely enthusiastic. The clinic is modern and very clean. It will be the place for dental care for my whole family.
The clinic is clean, the staff are helpful, and the doctors are skilled and careful. I had four wisdom teeth extracted consecutively without any pain at all.
It's called a dental clinic, but I consider it my second home already =))) The two doctors are so funny and cute, I could faint. Dental work is so smooth. The staff in the clinic take care of patients regularly, are incredibly sweet to talk to, and sometimes even give gifts. Overall, it's not a perfect 10, but :3
Each visit to the clinic is a fun experience, along with the various exercises offered.
The dental clinic was incredibly attentive, the procedure was super gentle, and the dentist was just amazing. So lovely!
I've completed over two years of orthodontic treatment at the clinic and now I have beautiful teeth. Hehe.
The clinic is modern, clean, and beautiful, and the doctors are dedicated and friendly. Dr. Chien and Dr. Hanh are extremely lovely. I felt very reassured having my wisdom tooth extracted here; it was painless. Highly recommend! 🫶🏻 …
I'm currently undergoing orthodontic treatment at the clinic and the doctor is very dedicated.
I am extremely satisfied with the service and enthusiasm of the clinic.
The service was excellent, the doctors were highly skilled, and the orthodontic treatment was noticeably effective.
The clinic is as beautiful as an art gallery. The doctor is also excellent, just like the way he painted the pictures for the clinic. Hehe.
The clinic is super beautiful, and the doctors and staff are gentle, friendly, and enthusiastic. Even while getting my teeth done, I got to admire the beautiful paintings by the lady of the house – I loved it!
The doctors are enthusiastic, attentive, and highly skilled; the space is clean and airy.
A trustworthy place, Dr. Chien and his wife, along with their colleagues, are very dedicated and responsible!
I've had my dental work done at Dr. Chien's clinic since I was a child 🫶🏻 Everyone is very friendly, enthusiastic, and professional. My foreign friends all recommended this place, and everyone is very satisfied and has complete trust in Dr. Chien ♥️ …
The clinic is spacious and clean. I brought my daughter there to have a tooth extracted and felt very reassured because she saw a professional dentist.
I had implants at the clinic for the second time and the first time about 3-4 years ago. The article is very professional. I am extremely satisfied.
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